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Customer Service Sales

Location:
United States
Salary:
$30,000
Posted:
August 26, 2016

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Resume:

SANDRA MCCANN

P.O. Box *****, Albuquerque, NM ***54

**** ***** **. **, ***********, NM 87111

505-***-****

acwcr8@r.postjobfree.com

CAREER OBJECTIVE

An Integrity-Driven and Goal-Oriented professional recognized for providing superior customer service and excellent job performance leading to increased sales.

SUMMARY OF QUALIFICATIONS

Receiving Warehouse and Manufacturing

Bookkeeping Detail oriented, multi tasker and problem solver

Customer Service Plan, organize and execute reset projects and more

Payroll Processing Experienced and proficient using various power tools and hand tools

Inventory Management Proficient using but not limited to Word, Excel, PowerPoint and Quicbooks

Administrative Assistance Experienced operating copier, fax, scanner, Multi-line phone and 10-key by touch

Merchandising and Resets Safely operate power equipment such as forklift, reach truck, order picker and bally lift.

DOT certified (NON CDL)

EDUCATION

Los Lunas High School, Los Lunas, NM High School Diploma

University of New Mexico, Albuquerque, NM GPA 3.68

Completed Sophomore year in Business Management Tentatively set to complete Accociets Degree in 2017

Completed Sophomore year in Accounting Tentatively set to complete Bachelors Degree in 2019

EMPLOYMENT HISTORY

Merchandiser (Territory Coverage)

Kellogg Company, Battle Creek, MI May 2016 - July 2016

DOT certified (NON CDL) Drove Kellogg fleet truck to multiple locations on a daily basis

Rotated product on displays and shelves and remove expired or damaged packages

Transport Kellogg products from warehouse to store, invoice sales and issue credit. Maintain stores shelves, displays and backroom

Traveled out of state using personal vehicle, check in and out of hotels promptly, maintained record keeping of time worked, per diem expenses and miles driven. Proficient using handheld electronic devices, LRT and other required electronics.

Merchandiser (Temp Seasonal)

Spectrum Brands

Traveled from store to store, merchandising, cleaning and setting displays.

Bulk Merchandiser

Coca-Cola Refreshments, Albuquerque, NM 505-***-**** Jun. 2015 - Oct. 2015

Transport Coca-Cola products between receiving/backroom and stores sales floor.

Rotated, repacked and prepared damaged and out of date product for credit.

Maintained backroom by rotating product, prepared damaged and out of date for credits, repacked broken cases, organized keeping like product together and/or by location on sales floor.

Build and maintain displays, reset product and signage management

Cleaned and maintained stores fixtures, racks, shelves and displays

Lowe’s Home Improvement, Kansas City, MO

***Awarded "Employee of the Month" January 2012 for excellent customer service and job performance.

Corporate Merchandiser (APSA) Aug. 2013 - Jan. 2015

Electrical Associate May 2012 - Aug. 2013

Receiving-Freight Flow Jul. 2011 - May 2012

Outside Lawn and Garden Feb. - 2011 - Jul. 2011

General Store Operations

Provide excellent customer service by going above and beyond a customers expectations making their shopping experience a positive one.

Experienced and accident free operating equipment such as the forklift, reach truck, order picker and power stocker used for loading and unloading vans and flatbed trailers, box trucks, customer utility trailers and truck beds, in and around the store, narrow aisles, receiving, outside lawn and garden, under canopies, quick load, bull pen and the outside parameters of the store and more.

Experienced in operating various power tools such as a power drill, skill saw, jig saw, hammer drill and more.

Proficient using office equipment such as but not limited to Multi-line phone systems, multi-function fax, copier, scanner, label printer, computer, LRT, iPhone and 10-kay by touch.

Experienced and safely operate machinery used for key cutting, board cutting, wire, chain and rope cutting, modular shelving, blind and pipe cutting machines.

Zone and maintain various areas of every department keeping it safe, clean, organized and shopper friendly.

Update, maintain and replace, old, damaged or expired signage, labels and product displays.

Outside Lawn and Garden

Merchandise, clean, rotate and water live nursery plants to ensure the best quality and health is available for customer purchase.

Receive, unload and process purchase orders of live nursery plants, pallets of landscape block, rock, Mulch, fertilizer, soil and more.

Clean, power wash and maintain outside areas to ensure the safety of customers and store employees.

Stocking and Receiving

Efficiently and effectively unload and stage freight, stock and top stock product, as well as, work new product in for all departments such as but not limited to: Outside Lawn and Garden, Paint, Home Décor, Electrical, Hardware, Tools, Lumber, Home Organization, Flooring, registers, Plumbing and Appliances.

Corporate Merchandiser (APSA) Aug. 2013 - Jan. 2015

Plan, organize and execute corporate and in-store resets resulting in a more visually appealing and organized display of product resulting in increased sales.

Read and understand POG’s, project details, instructions as well as, utilize resources for successful resets.

Foresee, problem solve and address possible issues or concerns prior to a scheduled reset to ensure deadlines are met on or before due date.

Communicate, coordinate and follow-up with Lowe's corporate management, POG support, all levels of store management, their employees and in-store merchandising teams.

Field Administrator

A.S. Horner – Albuquerque, NM Jun. 2008 – Jun. 2009

Company Closed

Processed payroll for 100 plus employees as well as General Management payroll entry, set up and maintained employee files, issued safety gear and overall employee support.

Processed purchase orders, set up and maintained inventory of materials used for construction.

Set up amd maintained the scheduling of utility Locates.

Traveled to and from job sites throughout New Mexico picking up necessary paperwork, issues safety equipment and supplies.

Administrative Assistant- Manufacturing of Insulated Rastra Looks

Rastra New Mexico – Albuquerque, NM Aug. 2007 – Jun. 2008

Company Closed

Performed office management functions such as accounts payable, inventory control, setting up and maintain employee and vendor files.

Processed employee applications, payroll, payroll taxes and related HR functions.

Introduced and managed OSHA safety program including purchasing and distributing safety gear and coordinated weekly safety meetings.



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