MKAZA

Contact:+1-919-***-**** E-Mail:acwcg0@r.postjobfree.com

Professional Summary:

Over 10+ years of experience in Business, System, Gap, Risk Analysis, Business Re-Engineering, Functional Analysis, System Analysis & Design, Quality Assurance, Use Case Analysis and Data Modeling.

Proven strength in problem solving, system analysis, Strong analytical and product management.

Experience in Gathering, Analyzing/ Interpreting into Applications/Users, Managing Requirement, Writing BRD’s & FRD’s.

Expertise in Software Development Life Cycle (SDLC) processes, Agile/Spiral/Waterfall Methodologies and Project lifecycle.

Facilitation of JAD sessions and strong skills in user research and analysis of the existing systems.

Experience in interacting with users and comfortable working with multiple stakeholders, remote teams and in diverse groups.

Excellent experience in Requirement Analysis, Design, and Maintenance of solutions facilitating Business requests.

Coordinated and experience in Creation of Test Plans, Test Cases, and Test Scripts documents in all phases of Testing.

Closely working with release management team to perform Production Deployment activities and coordinating with Stakeholders for Validation & UAT.

Work in a team to categorize, prioritize and resolve issues and establishing strong relationship within various teams.

Experience in driving critical issues to closure and working with cross functional teams across geographies and motivate teams to achieve a common goal.

Excellent leadership qualities, and strongly believe in knowledge sharing.

Exceptional ability to quickly master new concepts and technologies.

Experienced in working Offshore & Onshore development model.

Good understanding of Banking, Government and Healthcare domains.

Ability to meet deadlines and handle multiple tasks, decisive with strong leadership qualities, flexible in work schedules, possess good communication skills and ability to work in a team environment with minimal supervision.

Technical Skills

Project Management

Project Planning & Management, Communication Management, Integration Management, Resource Management, Scope Development & Management, Testing and Quality Assurance

Documentations

Project Scope Document, Business Requirement Document, Functional Specs/ Technical Specs, Use Case Document, System Integration Test Plans, Traceability Matrix, Training manuals.

Analysis/Design

Joint Application Design (JAD), Universal Modeling Language (UML), Gap Analysis, Object Oriented Design, Mainframe Architecture, Data Flow Diagrams, Rational Rose (RUP)

Databases

IBM DB2, Oracle 8i/9i/10g/11g, SQL Server, MS-Access, Teradata

Operating Systems

UNIX, MS-DOS, MS Windows 95/98/2000/2003/NT/XP/Win7

Tools

MS Office Suite (Word, Excel, Access, PowerPoint), SAP BW, SAP HANA, MS Dynamics, MS Visio, DOORS, MS Project 2000, Win Runner, Test Director, HP Quality center, JIRA

PROFESSIONAL EXPERIENCE

Product Owner, PNC Bank, PA (Nov15- Present)

Agile/Scrum Project utilizing Jira for Story writing / Back Log and sprint Management. Led the Self Service & Automation Digital Zone Branch Transformation work stream within Business Solutions & Design department also maintained, analyzed and monitored all business strategies and help deliver Complete End-to-End Self-Service & Automation Digital Zone Branch Transformation Project

Responsibilities:

Facilitated requirements gathering and requirements validation workshops.

Liaised with different product managers within the loans and retail banking applications.

Conducted story grooming meetings to identify Story points and to decompose larger Epics into shorter and deliverable stories and acceptance criteria.

Worked closely with the MI team for the creation and customization of the Branch Customer Account Activity report to evaluate the best Flag Ship branches to initiate the Digital Zone activity.

Conducted competitor Analysis and presented the report to the Program Sponsors.

Worked on creating a TOR (Terms of reference for the Digital Zone Creation work-stream within Flagship Co-op Branches) Stakeholder Analysis Matrix, Traceability Matrix, HLBR ( High Level Business Requirement Document ), HLBD ( High Level Business Design Document)

Created a project working group for the Digital zone work-stream to meet and discuss any issues, concerns, road blockers and engage senior key stakeholders and SME’s from various different departments.

Liaised with the Digital Team to finalize the requirements for Release 2 of the customer Demo App for Digital Branch Activity.

Business Analyst, First Energy, NJ (Sep 14– Nov 15)

The implementation of BRMS in First Energy will help deliver deeper insights on customer profiles through the execution of analytical and predictive modeling techniques, of multiple data sources. The resulting outputs will enable a more clinical approach to billing and improve decision making for cash collections activities within First Energy Domestic Retail. In addition, the following areas will be enhanced, immediate customer take-on segmentation, Delinquency dates following billing, Reminder strategies and domestic segmentation strategy.

Responsibilities:

Facilitated requirements gathering and requirements validation workshops.

Attending daily scrum stand ups meetings.

Worked closely with the Data Architecture Team to establish the Data Quality rules & Data Points.

Multiple Data Reconciliation Report creation for Data Load from CRA ( Credit Reference Agency)

Liaised with various lines of business e.g. customer Services, Work Force Planning, Demand, Finance, & Debt Management to elicit the dash board and reporting requirements.

Created Proof of Concept of BRMS (Business Rules Management System).

Worked on delivery Catalogue, requirements Documents including traceability Matrix.

Creating DATA Standards and Data Governance Frame work for the First Energy Data Landscape.

Liaised with the Information Delivery Manager to establish all the Analytics needs for the Future State for trend analysis.

Worked with 3rd party offshore services provider for the delivery of all necessary documentation and Enterprise Architecture requirements.

Senior Business Analyst, Barclay Capital, NJ (Feb 12–Aug 14)

Managed a team of Business Analysts in the Strategy and Production Architecture team within the Global Technology department to maintain, analyze and monitor all business strategies and help deliver new initiatives within whole business globally, from inception through to delivery.

Responsibilities:

Gained knowledge about business lines and products, carrying out further research and analyzing more detailed documents as and when required

Requirements analysis - acting as hybrid manager between two entirely different functions, that is, analyzing business lines and their requirements and making a link with technology

Attending global conference meetings and general meetings to discuss issues, propose new strategies, and discover flaws with existing systems or see where improvements or cost savings can be made

Carrying out research on issues highlighted in global conference meetings and come up with strategies to move company forward

Ensured that business line owners, such as Head of credit, traders, product control, application managers, and automated trading are involved in process to see if there is support and a case to move on proposed strategy

Carried out benefit case study analysis and presented findings to steering

committees to see if enough business drives to move strategy/product forward

Sr. Business Analyst, HCL Technologies for Sony, Japan (Apr 2010 – Feb 2012)

The main Scope of this project was to enhance the existing workflow management system and add new features. In this project, there were some new business requirements, which were added to upgrade the existing manual reporting process into automated reports. In addition, provided support to in house projects with requirements document, and provided my contribution whenever needed.

Responsibilities:

Worked with the Business sponsor and Project Manager to create Project Charter, which covered Project need, Business scope, Resources and constraints of the project.

Performed workflow analysis to help identify Business needs and corresponding solutions.

Created Business Requirement Documents, Functional Requirement Specifications.

Documented all the discussions, stored the requirements and tracked the changes maintaining the versions of document.

Created requirements in Iteration development and waterfall method.

Documented and maintained Requirements Traceability Matrix (RTM) to validate that all requirements have been tested.

Responsible for cost estimation and timelines for various Business Intelligence reports.

Collected requirements for Credit risk calculation Engine

Generated Inventory/Exception reports prototype to accelerate the requirements gathering for SVP/Director/Manager centric reports.

Jr. Business Analyst, IBM India Pvt Ltd, Bangalore(Feb 2006 – Mar 2010)

Responsibilities:

Gather requirements using surveys, use cases, user stories, scenarios and document them.

Document and prepare current and target state models comparing old features of DB2 and with new XML features of DB2.

Design solutions to business requirements and translate them into functional requirements and specify application and database requirements.

Prepare business requirement spec, software requirements document for use cases, user stories or scenarios, create logical data model for the requirements.

Collaborate with technical team and discuss the functional aspects of requirements.

Collaborate with project managers, developers, and QA and product owners to make sure that the solution will be delivered on time.

Support the technical team and QA during all phases of SDLC life cycle.

Support teams while demonstrating DB2 features with different scenarios in boot camps, pre-sales teams.

Train new joiners on DB2 features.

Jr. Software Engineer Global Edge Software, Bangalore (Jan 2004 - Jan 2006)

Embedded Email Client is a multi-threaded application which is used for sending and receiving emails from the mail server. This application is developed to support mail services from an embedded device.

Responsibilities:

Designing Email Client application.

Coding POP3, IMAP, SMTP, MIME protocols. Also involved in implementing other modules of the application like address book, sorting, etc.

Testing the application on Red-Hat Linux and VDK.

ACADEMIC QUALIFICATION

Masters in Computer Applications DOEACC, New Delhi, India

Bachelors in Computer Science Osmania University, India

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