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Service Technician Customer

Location:
Ellenwood, GA, 30294
Posted:
August 25, 2016

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Resume:

LENNOX LEWIS

** ****** ***** - *********, ** ****4

470-***-****

acwce5@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

First and foremost, admirable customer service communication skills

Exceptional diagnostic and analytic skills, with an eye for details

Excellent knowledge of Windows 7, XP, and Microsoft Office ‘10 including Word, Access and Excel

Outstanding interaction with my team members and all levels of management

PROFESSIONAL EXPERIENCE

2016- Private Enforcement-Atlanta Ga

Current Security Enforcement

Responsible for providing security services for customers and club members.

Provide escort services to the customer.

Control the situation of fight or accident and personnel.

Listen and resolve customer’s complaints and problems.

Deploy and follow safety procedures.

2015- The Home Depot-- Atlanta, GA

2016 Tool Technician/Forklift Operator

Perform preventative maintenance on tools

Forecasting and maintaining ad adequate inventory of parts for repair

I process tool rental transactions (logging repairs and work order, generating contracts, taking deposits, turning contracts into invoices upon equipment return.)

Ensured organization and security of all materials in storage area.

Maintained forklift equipment to ensure proper functioning of the equipment.

Assisted in materials loading and unloading on platforms and lifting devices.

Completed forklift operator training annually, provided by company.

2014- American Lube Fast-- Ellenwood, GA

2015 Service Technician

Completed routine maintenance for imported and domestic vehicles

Maintain a clean safe environment while working at a fast past

Established great customer relations, providing additional services to the vehicles

2014- First Union Automotive Stockbridge, GA

2014 Service Technician

As a lead service technician, I was relied upon to prepare the sales lot for each day.

I embraced the responsibility of the maintenance of the vehicles, down to the most minute detail

Contrived a vehicle record board for our mechanic shop that streamlined our daily record keeping

2013- Kingco Promotions-- Norcross, GA

2014 Marketing Representative

I had the privilege of mentoring new team members through applied learning concepts in

all realms of marketing and management

Created my own unique, but dynamic, marketing approach that produced immediate and measurable results

My techniques were recognized and resulted in a promotion to leadership

2012- The Hallmark of Buckhead-- Atlanta, GA

2014 Hospitality Server

Worked with new team members to train and mentor on company policy and procedures

Cross trained to be prepared for all shifts in multiple dining venues

Served as a liaison between dining room and kitchen staff to insure order accuracy

Encompassed the mission and values of the organization, to ensure the highest quality of service

2009- Pro Color-- Jonesboro, GA

2013 Auto Body / Service Technician

Managed a staff of three technicians at our family-owned business

Ensured comprehensive diagnostics on imported and domestic vehicles were done to complete repairs

Used the most up-to-date and innovative techniques to deliver superior customized needs

EDUCATION

2010- Youth Challenge Academy

Accelerated Military Academy High School

Honored as the Top Recon Leader

Diploma August 2010



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