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Manager Customer Service

Location:
Lake Zurich, IL
Posted:
August 25, 2016

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Resume:

MANNY LOGALBO

*** ************ **. **********, ** 60010

Home: 847-***-****/ Cell: 847-***-****

Email: acwcdo@r.postjobfree.com

CAREER PROFILE

A proven hands on business manager in highly leveraged financial investments, with community leadership in fund-raising, government, and coaching.

INSURANCE AGENT – FARMERS INSURANCE (2014-Present) (Manny LoGalbo Agency)

Achieved four state licenses for insurance industry.

BROKER/ TRADER (1984-2013)

As a skilled broker, I produced market information. I also analyzed and communicated to our clients to help them manage their risk.

I learned to assess and adapt to different market conditions to determine the best optimal way to execute customers’ trading transaction.

Building relationships by implementing traits, like the ones above, has blessed me to retain their trust and business for some 32 years.

From 1995 to 2012, I was chosen to be co-chairman of the wheat pit for the C.B.O.T. My duties were to oversee and enforce the rules and regulations of the exchange.

MANAGER ( 1980-2007 )

Supervising trading floor operation of 100+ employees at the C.B.O.T. Providing the most efficient and professional service to our customer, which helped make REFCO INC. the world’s largest commodities firm, worth over $4 billion.

Directly responsible for functions involving strategic planning and implementation.

Trained and developed employees to excel in their task by administrating instruction manuals for each job position.

Responsible for hiring, firing, giving raises and promotions. By doing so, I developed guidelines and pay scales for each section of our operation.

Visually active with floor operations, and at times, personally handled some of the biggest institutions and traders.

Actively involved in company acquisitions, and still continue to display and maintain the highest quality of service.

Launched a start-up floor operation at the C.B.O.E for Refco Inc. (staff of 10)

COMMUNITY LEADERSHIP

2007 Nominated EDUCATOR of the YEAR by the Lake Zurich Area Chamber of Commerce. I was the first non-professional teacher to be nominated for this award. (Teaching life lessons on the football field).

2006-2009 President of the Lake Zurich Flames football and cheerleading organization. Program of 700+ youths.

Built relationships with local township government and communicated with the best interest for our program and the community. Resulting in Ela Township building a $300,000 concession stand.

Revitalized community spirit with pertinent events to gather food for the local food pantry.

Integrated local businesses into our football organization for dual benefits.

Arranged 6 trucks full of clothes, furniture, and food to Ashtabula Dream Center in Ohio. Providing for those in need.

2009 Co-Chair community fundraiser (kids win) for local school district that was financially strapped in keeping several sports programs. Assisted in an event, a flag football game, with local teachers, and staff being the competitors. Boy scouts to do the pledge of allegiance; middle-school choir to sing the national anthem; high school poms to cheer on the participants; high school marching band for the half-time performance. Local businesses to supply the food and drinks; local church congregation to work the concession stand; youth football program to handle ticket sales and also a retired NFL player doing the play by play commentary.

TRAINING / COACHING

15 years of coaching youth football

12 years of coaching youth baseball

Certified ASEP coach

FUNDRAISING

2012 Chairman for sponsorship program for LZHS Quarterback Club. Raised $19,000.

2009 Co-Chair Lake Zurich Kids Win Program. Raised $24,000 in a 3 hour event.

2007 AS President of Football/Cheerleading program raised $60,000 by implanting a strategic way of bringing in revenue by selling raffle tickets.

EXPERIENCE

2014 – Present Farmers Insurance (Manny LoGalbo Agency)

2011-2013 DAW Trading-commodity broker

2005-2011 MF Global commodity broker

1980-2005 Manager/broker for Refco Inc.

1993- Present Volunteer community leader-Boards, fund-raising, sports and community development, and food for hunger.



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