DINALDA COPPAGE

Houston, TX *****

713-***-****

acwbvg@r.postjobfree.com

SUMMARY:

Dependable and organized working professional seeking to provide excellent customer service in order to exceed company goals.

SKILLS:

Bilingual (English/Spanish)

Customer service

Microsoft Word, Excel, PowerPoint proficient

Inventory control

Management

Sales

WORK EXPERIENCE:

H&R Block, Houston, TX 01/2016-04/2016

Tax Preparer

Prepared clients’ tax paperwork; requiring effective communication with customers

Informed clients of other H&R Block services based on their credentials; increasing sales for the business

Editorial Oceano Dominicana S.A., Santiago, Dominican Republic 07/2011-02/2014

Administrative and Collections Manager

Supervised and managed a team of 7 employees

Communicated with clients daily in regards to new contract set ups, and account collections

Tracked the inventory of merchandise (books) and all office equipment; replenishing where needed

ESPALSA S.A., Santiago, Dominican Republic 05/2010-04/2011

Accounting Assistant

Received and registered incoming merchandise (food products)

Maintained inventory of merchandise

Communicated with suppliers in regards to orders

EDUCATION:

B.S. in Accounting- Magna Cum Laude

Universidad Tecnologica de Santiago (UTESA)

Santiago, Dominican Republic

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