Kendra M. Brown

404-***-****

acwbrt@r.postjobfree.com

Objective T o obtain a position where I can utilize my personal skill set to help this company thrive and grow.

Competencies

● Proficient in standardized software applications, including MS Word, Excel and Power Point

● Effective interpersonal and communication skills

● Able to meet new challenges with an open mind and an optimistic response

● Refined written and verbal communication capabilities

● Team player with the ability to work independently and results oriented

● Attention to detail and the ability to quickly adapt to changing situations

● Work well under pressure, diplomatically and tactfully Experience

Wipro inc. – Atlanta, GA 10/2015 to 03/2016

Best Buy CCR

Answer calls and assist clients with any issues they may have with they company or delivery

Ability to listen, type, talk and research at the same time

Knowledgeable of all systems used

Keep record or all calls and what was done to resolve the issue Dugans – College Park, GA 04/2015 to 10/2015

Server

Multitask while Providing great customer service

Take food as well as drink orders

Bring orders to customer table

Keep sections clean at all times

Perform closing duties for each night

Concessions H&H 08/2014 to 04/2015

Cashier

Greet customers with a positive attitude

Take orders

Handle cash

Prepare coffee drinks

Clean store/ inventory

HSS INC. Atlanta, GA 02/2014 to 08/2014

Security officer

Document all vehicles as well as people that pass through my check point.

Display excellent customers service

Be alert at all times

Stand for majority of shift

Record daily activity every hour

Respond to and record all alarms I am dispatched to Bishop Custom Trims C ollege Park, GA 08/2012 to 02/2014 Administrative Assistant

Book all appointments

Clean and Organize office

Answer all phones

Inventory of supplies

Order all supplies as needed

Operate security gate and gate arm to give access to Atlanta Airport Smoothie King – Atlanta, GA 07/2010 to 08/2012

Shift Leader/ cashier

Constantly sell retail products within store

Take customer orders as instructed

Handle money

Open as well as close store

Lead my team each shift

Handle dissatisfied customers

Education:

● North Clayton High School C lass of 2009 Honor roll student.

● Girl Scouts 1 0 years

● Atlanta Metropolitan State College C ompleted 2 years

● Gaston School Of Insurance c ertificate of completion

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