David C. Hyndman

**** ***** ** **

Calgary, Alberta

T4C1B4

acwbrk@r.postjobfree.com

403-***-****

Systems/Network Technician

Experienced systems and network professional who works well both independently and collaboratively to deliver quality service and support in a wide range of platforms and environments.

My strong troubleshooting and communication skills enable me to provide quick and proactive problem resolution.

I have been in project management as team lead working with technicians and software engineers in a large scale campus network, running Unix, Windows, and Novell, and Network Systems routers on a FDDI backbone.

I also have experience working in a school board environment and phone company in a network help desk role.

Technology Summary

Hardware

PCs, workstations, motherboards, video and sound cards, monitors, CD-ROM drives, IDE/EIDE/SCSI hard drives, SCSI controller cards, STK tape backup drives, scanners, large scale printers, home automation, routers, bridges, channel extenders, wireless high-speed internet (microwave) Polycom, Cisco VOIP

Networking

TCP/IP, SMTP, VPN, FDDI, Crossroads Storage Area Networks (SAN), IEEE 802x

Software

Windows NT/2000/XP,Vista, Win 7 Windows server 2003 Active directory, and exchange Microsoft Office, UNIX Linux ASP-net

Professional Experience

2014- DO-TEL Networks

Apps for cell phones using Avid mobile system for 2 way conversation

Setting up QR codes for customers

2013- 2013

Velocity Networks/Explorenet

Installation of microwave systems to get high speed internet

Maintenance, and repair of equipment

Troubleshooting network issues in Wan

.

Professional Experience

2011- 2012

MAGNUM GUN OUTFITTERS

Web designer using ASP-net Nop Commerce

Enter inventory

Maintenance, of ecommerce web site

SEO management of web

Maintain small PC network

POS profittech

2009 - 2011

Service Desk Technician

NORTH WEST TELEPHONES

Yellowknife NWT

Delivering PC network,and telephone troubleshooting and repair services to residential client of North West Telephone

Listen to customers on phone and try to resolve problem.

Log into equipment, running dsl, cable and Pots to determine problem

Preventive maintenance, watching graphs etc to see troubled networks

2000 - 2011

OWNER

DCH Computer Consulting/Home Automation

1187905 Alberta Corp Calgary

Delivering PC and network installation, troubleshooting and repair services to corporate clients including:

Partnering with TES on IBM projects at Alberta Treasury Branches: installing network printers

Bank of Nova Scotia: complete turnover of PCs and LAN wiring

ADT alarms: programming 10-digit dialing scheme in Alberta

Ajilon Communications: Rogers telephone service and installation

Asset Canada: maintain and repair Quantum DLT tape backup systems

Delivering networking, telephone and home automation systems to small business and private clients including these services:

Install and configure long and short range wireless high-speed internet (Tranzeo Wireless Technologies, Linksys, D-Link, etc.).

Install Y-GO new home structured wiring systems(smart home wiring)

Install and maintain Norstar ISDN telephone systems

Install and configure surveillance equipment and home automation systems that can be operated locally or remotely via the internet or telephone

2000 - 2011

Installed and maintained a broad range of network and systems hardware for a wide client base including CIBC, Telus, Petro Canada

Installed, configured and maintained FC/SCSI Storage Area Networks (SAN)

Installed and maintained STK robotic library systems for clients such as the Toronto Stock Exchange, Revenue Canada, Royal Bank of Canada, Toronto Dominion Bank, and Canada Trust

Installed and maintained Siemens /OCE large-scale printer systems for ADP Canada

Provided technical support on routers, bridges, and channel extenders

NETWORK ENGINEER III

Network Systems Ltd. Edmonton/Ottawa/Clinton

1986 - 2001

Coordinated the complete installation of an extensive network of 15 FDDI routers connecting over 1000 PCs at the Ontario Hydro Bruce Nuclear Power Development Complex

Provided technical support on routers, bridges, and channel extenders

Installed and repaired channel extenders and NSC (Hyperbus) at the University of Alberta, Export Development Corporation, Department of National Defense and Canadian Tire

CUSTOMER/SENIOR CUSTOMER ENGINEER

Control Data Canada/Sperry Univac Edmonton

1984 - 1986

Maintained mainframes, communications equipment and peripherals for major clients such as University of Alberta, Northern Alberta Institute of Technology, Royal Alexandra Hospital, University of Alberta Hospital, and Edmonton City Hall

Education and Training

Northern Alberta Institute of Technology

Electronics Technician Diploma

Sun Microsystems Unix administration Certification

Telus communication course, telephony

StorageTek/Network Systems Ltd.

TCP/IP, XNS, SMTP (approximately 250 hours of classroom/lab training)

UNIX and Sun Microsystems Systems Administration 4.x/Enterprise hardware (approximately 40 hours classroom training)

Windows Vista Win 7 XP to 2000; NT 4.0 Administration

dBASE programming (40 hours)

FDDI/ISDN, fibre channel, SAN, security routers

RISC 6000 hardware and basic AIX

Control Data Canada Ltd./, Sperry Univac

Customer satisfaction skills

Numerous mainframe hardware and communications courses

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