Elizabeth Hernandez

*** * ******* *****

Moses Lake, WA 98837

760-***-****

acwbpq@r.postjobfree.com

PROFILE

San Diego State graduate, with a bachelors in Psychology, recently relocated to the state of Washington. With strong work ethics and friendly approach, in pursue of a career opportunity where customer service and office experience would be utilized.

EXPERIENCE

Office Assistant- Jr. Simplot- Express Pros - Moses Lake, WA - May 2016 Present.

Express Pros is a job placement agency that offers temporary positions in different companies around Moses Lake. At this agency I was offered a temporary position as an office assistant in the JR Simplot in Moses Lake, Wa. As an office assistant I was able to handle confidential employee documents as well as environmental records and documents related to the company. I did filing, and established an organization guide in order for environmental records and documents to be found easier. Acted as receptionist by answering phones, distributing messages and checked in visitors by following security guidelines

Sales Associate, Macy’s Inc; El Centro, CA 2008-2016

As a sales associate I am in charge of providing outstanding customer service in the Children’s, Housewares’s, Handbags & Accessories and Ready to Wear department. I maintain the department with visual merchandising. I am experienced in doing inventory. I am able to delegate my team into getting tasks done in my department. I meet personal and department sales goals as well as credit applications.

Holiday Interviewer, Macy’s Inc; El Centro, CA- Sept 2015- Nov. 2015

Working alongside our Human Resources manager and the Executive Assistant, I interviewed potential candidates that were needed for the holiday season of 2015. Following store policy and pre-requisites listed by my human resource manager I interviewed candidates and job offered those that I considered to fulfill those requirements to work at Macy’s. I would also do data entry, filling, and handled confidential documents.

Temporary Sales Supervisor, Macy’s Inc; El Centro, CA Holiday season 2009 & 2010

I was selected to be a Temporary Sales Supervisors Assistant during our Holiday season which is the busiest time of the year in our store. As a SSA I was able to train holiday hires, do cash fulfillment and cash pickups, and make executive decisions in regard to customer service issues.

Sales Associate & Truck Support, H&M; Calexico, CA Sept 2015 - Nov. 2015

As a sales associate I was required to stay informed on recent fashion trends in order to provide customer service. Stayed on register, recovered, fitting room checks and merchandise care. During truck support I was able to work in a team environment working at a fast pace. We were required to follow company deadlines which included merchandised that arrived to be censored and on the selling floor before opening hours.

Sales Associate, Torrid Inc.; El Centro, CA 2007 - 2008

As a sales associate I provided customer service. I helped customers in creating an outfit for their special occasions, keeping up to date with the latest fashion trend. I also did inventory prep, merchandising and visual merchandising, as well as maintenance.

Work Study Office Assistant 2005 - 2007 Academic School Year

Under the work study program, I was assigned in the Main office working along side the school Evaluator. I did clerical work such as answering phones, fax, copies and filing. I assisted the schools Evaluator by evaluating students petitions for graduation qualifications. I provided customer services by helping students with their registration needs.

EDUCATION

Calexico High School High School Diploma, 2005

Imperial Valley College AA Psychology, 2013

San Diego State University-IV, BA-Psychology, 2015

SKILLS

Microsoft Word, Excel, Powerpoint, Internet; I speak fluent English and Spanish, beginners A.S.L.

REFERENCES

Jacqueline Marin Lisa Cross Rosa Rabb

843 Lee Ave 380 E. Aten Rd 3551 S. Dogwood Ave

Calexico, CA 92231 Imperial, CA 92251 El Centro, CA 92243

760-***-**** 760-***-**** 760-***-****

acwbpq@r.postjobfree.com acwbpq@r.postjobfree.com acwbpq@r.postjobfree.com

Itza Heras Margarita Barba Gigi Alvarez

3551 S. Dogwood Ave 3551 S. Dogwood Ave 14124 Wheeler Rd NE

El Centro, CA 92243 El Centro, CA 92243 Moses Lake, WA

760-***-**** (760)35-5901 509-***-****

acwbpq@r.postjobfree.com acwbpq@r.postjobfree.com

Rebecca Moore

14124 Wheeler Rd. NE

Moses Lake, Wa

509-***-****

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