RASHMI CHAUHAN
Objective: To be associated with an organization, which provides a progressive work atmosphere, presents opportunities for learning and growth in a professional environment, and appreciates innovation, change and the stability of an individual.
Strengths
Share ideas with management for improvement to achieve more production with quality in less time.
Strong analytical and problem solving skills, with ability to make well thought out decisions.
Organized work habits with good interpersonal skills and grasping power.
Ability to work under pressure and willingness to learn and share knowledge with colleagues.
Work Experience
1.)Organization :Emeditek wellness pvt ltd
Designation : Assistant Manager
Division : Operation
Duration : From Jan 2015 till date
Job Responsibilities : 1.Auditing of corporate medical rooms all over mumbai.
2.Maintaining attendance of sisters and preparing salaries of sisters and Drs.
3.Co-ordinating with Drs for health talk and health session to be conducted at corporate sites.
4.Maintaining good relationship between all sisters and Drs.
5.Co-ordinating and conducting medical camps for corporate all over Mumbai.
6. Responsible for all kind of vendor management,Negotiating and Purchase of stationary other office instrument and materials.
7. Submiting Reports to head office of all sites and assisting senior manager in daily activities.
8.Maintaining Expense sheets of daily expense in excel.
9.Making Presentation analyse reports on footfall of patients in medical rooms for all corporate on monthly basis.
10.Solving issues of sisters if any for the smooth operational function of the medical rooms.
2.) Organization : Aviva Multispeciality Hospital (Mumbai)
Designation : IPD Admin
Division : Operation
Duration : From June 2013 to Dec 2014
Job Responsibilities :1.Providing high quality Operational Support to improve overall patient
satisfaction;managing respective department and ensuring that instructions
are processed as per the service levels.
2.Provide leadership, direction and administration of hospital activities to
ensure quality patient care, compliance with established objective and
realization of quality, economical healthcare services and an appropriate
financial return.
3.Reporting to the CEO of the hospital and assit her to carry out the
administration works of the hospital.
4.Regular supervisory rounds of all hospital wards, departments, premises and
maintenance of clean atmosphere in hospital.
5.Maintain good relationship between all categories of staff, patient, relatives,
and public
6.Resolved patient care issues, problems and concerns
7.Auditing of different departments.
8.Supervise IPD,OPD,MRD,Billing,and HR.
9.Co-ordinate with all the departments of the hospital.
10.Ensuring Customer satisfaction by analysing customer complaints and
Feedback and providing appropriate follow through.
11.Vendor Management
12.Responsible for all kind of repair and maintenance work,vendor management,Negotiating and finalizing AMCs,Purchase of stationary other office instrument and materials.
2.) Organization : BELLEVUE MULTISPECIALITY HOSPITAL PVT LTD (Mumbai)
Designation : GRE / Coordinator
Division : Operation
Duration : From May-2012 to April-2013.
Job Responsibilities :1.Plan,Direct, and co-ordinate operational activities at the highest level of
management with the help of subordinate executives and staff managers.
2.Coordinating with the consultants and the staff for appointments.
3. Organizing various trainings and events within the hospital of a specific-
department including agenda preparation, feedback forms.
4. Explaining the packages and charges for the services rendered.
5. Handling admission desk with proper procedure.
6. Maintaining records of the patients.
7. Coordinating with consultants for surgeries and maintaining OT record.
8. Maintaining and material purchasing stock of the hospital.
9.Handling patient /Corporate clients feedback and addressing patient satisfaction with hospital services.
4.) Organization : SEVEN HILLS HEALTHCARE PVT LTD (Mumbai)
Designation : GRE
Division : Operation
Duration : From July-2010 to April-2012.
Job Responsibilities :1. Coordinating with the consultants and the staff for appointments.
2. Organizing various trainings and events within the hospital of a specific-
department including agenda preparation, feedback forms.
3. Explaining the packages and charges for the services rendered.
4. Handling admission desk with proper procedure.
5. Evaluating the packages provided with the actual cost of packages
6. Handling patient feedback and addressing patient satisfaction with hospital
Services.
Professional Qualification.
Pursued 2 years of Diploma in Aviation and Hospitality Management from the Air Hostess Academy at Mumbai.
Pursued 2 years Distance edu MBA in HEALTH CARE SERVICES from Sikkim Manipal university-2013
Computer Skills Summary:
Aware of Basic knowledge
Applications : MS-Office & Internet.
AWARDS / ACHIEVEMENT/ CO-CURRICULAR ACTIVITY:
Swimming
EDUCATIONAL QUALIFICATION:
T. Y. Bsc Passed in -2010
Higher Secondary (H.S.C) Passed in -2007
State Secondary (S.S.C) Passed in - 2005
Personal Information:
Address : New Transit Camp 4th floor R/n.130
C Wing Govind Nagar Chakala
Andheri East Mumbai-93
Contact No. : 976-***-****
E-mail : acwbme@r.postjobfree.com
Date of Birth : 10th, August. 1989
Interests : Gardening & painting
Language : English, & Hindi
Yours Faithfully,
Rashmi Chauhan PLACE: Mumbai