Customer Service Representative

Herman Carter Jr.

**** **. ** **

Houston, TX 77033

acwblo@r.postjobfree.com

832-***-**** (1st mobile)

Summary

Objective: To remain conducive and productively in all aspects of business. Generally, be able to promote leadership and work professionally with others as a team player in all areas of business.

Experience

Adecco

September 2015-November 2015

Call Center/ CSR

Enrolling consumers to Experian for protection of their credit.

Educate consumers about the Experian and how it works.

Communicate to the consumers about how they can get their identity protected.

Monitor and answer all consumer calls.

Pacesetters Personnel Services

January 2012-Present

General Labor

Subcontractor for many jobs for the City of Houston.

Cleaning and Construction Crew.

Heavy Lifting and Stocking Loads on Pallets.

Work in the Arenas; Toyota, NRG, and Dynamo.

SBM

October 2014-Present

Recycling Technician

Bailing cardboard boxes and plastic.

Handling trash and waste management

Cleaning and maintain custodian work

Assistance in customer service

General Dynamics Information Technology

October 2013-March 2014; Houston, TX

Customer Service Representative

Educated consumers on health care insurance.

Assisted consumers’ on browsing health care website.

Provide information on various health care insurance.

Assisted with online applications.

Corestaff Services LP

April 2010-March 2012; Houston, TX

Assembler

Responsible for repairing air conditioning units on required assembly line.

Responsible for meeting daily quota through production.

Responsible for keeping our location clean

Responsible for safety and wearing Personal Protective Equipment, coils, and maintenance.

Towne Park

November 2008-May 2009; Houston, TX

Valet Parking Lot Attendant

Greeting customers as a host.

Presented excellent quality customer service.

Worked as a cash handler with cash with daily quota.

Assisted customers with hotel assistants.

Houston Museum of Natural Science

February 2008-July2008; Houston, TX

Visitor Service

Responsible for meeting daily quotas as a cash handler.

Greeting customers as a tour guide.

Presented excellent customer service.

Directing customers to specific vendor stations.

Education

Texas Southern University

Houston, TX

Major: Theater

Credit Hours: 105

Senior

Course Curriculums: Sociology 101, Psychology 101, College Algebra.

Pine Bluff High School

Pine Bluff, AR

1998-2001

High School Diploma

Skills

Worked in customer services for over 5 years.

Type over 40 to 50 words per minute

Excellent communication skills.

Flexible and very creative in critical thinking.

Herman Carter Jr.

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