acwbkn@r.postjobfree.com

404-***-****

MELBA BRYANT

OBJECTIVE

To continue my professional career with a company that will utilize my 10+ years in customer service, as well as my management, supervision and administration skills. My goal is to gain further experience while enhancing the company’s productivity.

SKILLS & ABILITIES

Accountancy Skills

Data processing skills, and IT knowledge

Great Organization Skills, and Team Player

Analytical and communication skills

PROFESSIONAL EXPERIENCE

STORE MANAGER, MELLESWORLD

September 2014 – May 2016

Accounting

Hired and Managed Stylist and other employees.

Responsible for Marketing.

Handled all customer service issues.

Kept track of inventory and ordered supplies

Assisted in preparing budgets and budget planning

GUEST ACCOUNTANT, WESTIN PEACHTREE PLAZA STARWOOD HOTELS AND RESORTS

July 2008 – August 2014

Posted room charges and taxes to guest accounts

Handled credit card disputes, chargebacks, guest billing and group billing.

Resolved customer cooperate complaint within 24 hour turnaround

Promptly and professionally answered telephone using positive communication.

FRONT DESK/NIGHT AUDIT, WESTIN PEACHTREE PLAZA STARWOOD HOTELS AND RESORTS

March 2006 – July 2008

Verified all accounts posting and balances.

Assisted guest at check in and check out with specific requests.

Tracked room revenues, occupancy percentages, and other front office obligations.

Filled guest complaints and helped resolve complaints.

EDUCATION

PEACH COUNTY HIGH SCHOOL – FORT VALLEY, GA – AUGUST 1996 – MAY 2000