*** ***** ******, *****, *** York ***** * 631-***-***** acwbkk@r.postjobfree.com

Lynn A. Orlando

OBJECTIVE

To gain experience and to further my career in within the healthcare industry. I believe I can be a very great asset to your company. I am a hard worker and quick learner. I put a lot of pride and integrity in my work. I am patient care oriented and I multi task with excellent customer service skills.

EXPERIENCE

May 2016 – Present Long Island Eye Surgical Care, PC Brentwood, NY

Senior Surgical Coordinator/Manager

Responsible for maintaining an even flow in patient surgery scheduling, maintaining a full schedule for the doctors weekly, training subordinates in every aspect of the department, and conquering department challenges that may occur.

Counsels and Schedules patients on a daily basis, for in house doctors and hospital cases.

Verifies insurance, eligibility and benefits.

Submits & obtains pre-authorizations, pre-determinations, and referrals if necessary

Knowledge of medical coding

Responsible for counseling all self pay/cosmetic patients. As well as collecting payments and processing health care financing.

Constantly innovating ideas/ways to run department at its maximum level

Assists subordinates when need be.

November 2013 – March 2016 Portion Controller New Hyde Park/Smithtown, NY

Office Manager

Responsible for all staff in both offices. Would go to both offices on different days to work. Maintained an even flow in patient scheduling, testing and fitting for the belt.

In charge of payroll, attendance, and training

Verified insurances, eligibility, benefits, and Accounts Receivable

Counselled all new patients or patients with questions

Collected all self paying clients

Made deposits twice a week

Paid all bills (rent, cable, electric etc) for both offices and supplies.

In charge of advertising with Katie in Cablevision for commercial slots

Helped in any area needed to bring in the money.

Made sure the Tech’s for all testing were booked with us

Counselled patients with the belt and helped bring their confidence up

Credentialing

Sept. 2011 – April 2013 Apollo Healthcare Systems Clifford, New Jersey

Account Manager

Had two accounts Brooklyn Hospital and Mount Sinai Hospital. Went to the hospitals to meet with the doctors and departments and see if they had any questions and or problems. Made sure all the departments and doctors were happy.

Visited twice a week at Brooklyn Hospital and once a week at Mt. Sinai. Sat with each doctor from the departments that were my accounts to see if they had any questions or complaints and addressed all.

Answered any correspondence from Insurance Companies or Patients that the departments would give me.

Collected all the Superbills from all the departments and disbursed them to the billing team

Held monthly meetings with each doctor to show through a Power Point method of how they did from the last month, what went up and what went down. Why the change in the numbers and worked out ways to improve numbers for the following month

Worked from home two days a week answering all emails from both hospitals, correspondence, insurance companies and patients.

Had monthly meetings in New Jersey where the main office was

Sept. 2009 – Sept. 2011 Long Island Eye Surgery Care, PC Brentwood, NY

Surgical Coordinator

Worked upstairs near the O.R. Took care of all bookings for inside and outside doctors.

Booked all surgeries for inside and outside physicians

Verified all insurances, pre-authorizations, eligibility and benefits

Scheduled in the computer ASC (Ambulatory Surgical Center)all patients

Received the clearances on all patients scheduled and EKG’s

Put all charts together calling any patient that has either a co-insurance or they are self pay and collect payment prior to surgery

Spoke with all the surgeons surgical coordinator to make sure all is good

Worked a week in advance so doctors can look through the charts

Did dictation for some of the doctors for pre-determinations and or set up pier to pier discussions with the doctor and insurance company.

Education : Graduated with a High School Diploma

Other Experiences: Worked with ADS, Medic Ware, Azcomp, NueSoft MD, IDX, Medic Ware

References upon request

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