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Customer Service Medical Assistant

Location:
Colorado Springs, CO
Posted:
August 24, 2016

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Resume:

Mary T. Janosik

**** **** ***** *******

Apartment 304

Colorado Springs, Colorado 80916

904-***-****

EDUCATION

2009

World Instructor Training School

University of North Florida

Jacksonville, Fl.

2004-2005

Surgical Technology School

Skyline Community College

San Bruno, Ca.

1995-1997

College of San Mateo

San Mateo, Ca.

A.A. Degree, Medical Assisting

(Graduated with Honors)

1985-1986

U.S. Navy School

Bethesda, MD

Operating Room Technician

Hospital Corpsman School

Great Lakes, Ill.

EMPLOYMENT

2012

Yoga Alliance Organization

Arlington, Va.

Registered Yoga Instructor

2012

Discovery Yoga Center

St. Augustine, Fl.

Certified Kripalu Yoga Teacher

2011

Academy of Holistic Fitness

Vinyasa Specialist/ Yoga Instructor

2010-2011

Solantic Baptist Urgent Care

Jacksonville, FL

Front Office Registrar/ Medical Assistant

Performed front office operations, including checking in patients, verifying

insurance, checking out patients, and collecting co-payments.

Performed back office operations, including checking vital signs, giving injections,

filling out prescriptions, ordering lab work, and performing venipuncture.

2008-2010

Jacksonville Spine Center

Jacksonville, FL

Procedure Technician/ Medical Assistant

Worked in procedure room assisting doctors in spinal injections and procedures.

Triaged patients, taking their vital signs.

Triaged phone calls for all four doctors and for physicians’ assistants.

Worked with EMR and Tiger programs.

2002-2004

Dr. Adrienne Souders Family Practice

Burlingame, Ca.

Medical Assistant

Performed back office nursing operations, including immunizations.

Performed front office operations, including scheduling appointments, answering

phones, and triaging medical questions.

Ordered X-rays, lab work, and ultrasounds tests, and interpreted them for the

patient.

Handled all specialists' referrals and prior authorizations, including pharmaceutical

refills.

Ordered surgical supplies and durable medical supplies for patients.

Kept stock and ordered all medications and injectibles through pharmacy

representatives.

2001-2002

Cadillac of Menlo Park

Menlo Park, Ca.

Receptionist/ Cashier

Used my phone skills, computer skills, customer service skills.

Managed accounts receivable.

2000-2001

Borel Bank and Trust

San Mateo, Ca.

Customer Service Representative

Used my customer service, phone, and computer skills.

Performed bank transfers.

Managed nonsufficient accounts.

Issued bank balances and bank statements.

1999-2000

S.T.A.R. Physical Therapy

Redwood City, Ca.

Physical Therapy Aide

Assisted in treatment of patients.

Performed ultrasound, heat, ice treatment, tense unit treatment, and exercise

therapy.

1998-1999

Surgical Associates

San Mateo, Ca.

Medical Assistant/ Front Office Receptionist

Used my customer service skills.

Made appointments.

Received patient payments.

Performed insurance procedures.

Ordered test and X-ray results.

1988-1995

Hyatt Regency SFO Airport

Burlingame, California

Banquet Captain

Supervised banquet servers and bartenders for large parties.

Coordinated functions for food services.

Addressed clients' needs during conventions, weddings, and seminars.

Upgraded the banquet menus.

Expedited account balances to clients for payment.

Volunteer Experience

1995-1997

College of San Mateo

San Mateo, Ca.

Adaptive Education Assistant

Assisted professors in adaptive education classes for the disabled and

handicapped.

Instructed students in floor exercises, mobility exercises, weight training, and

stretching to improve their coordination.

Performed assessments of students, including taking their heart rate and blood

pressure.

Prescribed individual programs to suit the needs of the students.

2004-2005

Coalition of Concerned Medical Professionals

Oakland, Ca.

Facilitated management of a medical clinic for uninsured persons.

Performed front and back office duties.

Contacted medical professionals for donations.

Drove patients to appointments, acting as a patient advocate.

Picked up and dropped off lab work and supplies from the hospital.



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