KRISTEL ANN M. CORTEZ

*** *. **** **. *********** CITY

Mobile No.: +639*********

Email: acwbbj@r.postjobfree.com

Career Objective

To obtain a position in a progressive company that guarantees quality service to its clients and as well as provides avenues for its employee’s career growth and personal enhancement.

Educational Background

College - 2005 – 2007 Famous Academy

2 years Course: Hotel and Restaurant Management

April-June 2006 Mandaluyong Manpower Development Center (TESDA)

Vocational Course: Hotel and Restaurant Services

Highschool: 2001– 2005 Jose Rizal University

Elementary: 1995 – 2001 Eulogio Rodriguez Elem. School

Work Experience(s)

Callbest Outsourcing Services, Inc.

Call Center Agent / Operations dept.

January 26,2012 – May 15, 2013

Room 2103, 21st Floor Raffles Corporate Center

Emerald Avenue, Ortigas Center, Pasig City

MASA Inc.

Beauty consultant

September 17, 2007 – December 17, 2007

Olay White Radiance Product

Watsons Department Store, SM Megamall Julia Vargas, Pasig City

On Job Training Experience

Sogo Daily Hotel

Telephone Operator / Receptionist

October 24, 2006 – December 23, 2006

5flr. Marketplace Mall, Gen. Kalentong Ave. Mandaluyong City

Figaro Coffee Company

Cashier

March 3, 2008 – March 30, 2008

3/F Greenbelt3, Esperanza St. Ayala Center, Makati City

Skills / Abilities

- Language Proficiency (English and Filipino)

- Knowledgeable with Microsoft Word, Microsoft Excel, Microsoft PowerPoint

- Flair for analytical thinking, organizing and negotiation

- Can work under pressure and with minimal supervision

- Hands on experience in providing quality customer service.

Personal Information

Date of Birth : 17 July 1988

Place of Birth : Mandaluyong City

Sex : Female

Age : 28 years old

Civil Status : Single

Nationality : Filipino

Name of Father : Rogelio D. Cortez

Occupation : Company Collector

Name of Mother : Rosanna M. Cortez

Occupation : house wife

Character Reference(s)

Mr. Jess Dela Pena

Vice President

Callbest Outsourcing Services Inc.

091********

Mr. Christopher Latorre

Supervisor

Pepsi Cola Product Philippines Inc.

092********

Mrs. Eliza D. Ceremonia

Owner

Annjeliz Catering Services

02-9037271

I hereby certify that the above information is true and correct to the best of my knowledge and belief.

_KRISTEL ANN M . CORTEZ _

Applicant

Contact this candidate