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Customer Service Manager

Location:
Houston, TX
Posted:
August 25, 2016

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Resume:

Andre C. Grant

**** ***** *****, ***-*, Harker Heights, Texas 76548

254-***-****

acwb1g@r.postjobfree.com

Objective

To offer a company impressive work ethic and excellence in hands-on occupations, where I can utilize my skills and knowledge efficiently for organizational growth.

Experience

TTG Utilities (August 2012 – Current. Utility worker. Gatesville, TX)

-Main Responsibilities:

1.Check slopes for conformance to requirements, using levels or lasers.

2.Cover pipes with earth or other materials.

3.Connect pipe pieces and seal joints, using welding equipment, cement, or glue.

4.Cut pipes to required lengths.

5.Install or repair sanitary or storm-water sewer structures or pipe systems.

6.Install or use instruments such as lasers, grade rods, or transit levels.

7.Grade or level trench bases, using tamping machines or hand tools.

8. Lay out pipe routes, following written instructions or blueprints and coordinating layouts with supervisors.

9.Align and position pipes to prepare them for welding or sealing.

10.Dig trenches to desired or required depths, by hand or using trenching tools.

11.Operate mechanized equipment, such as pickup trucks, rollers, tandem dump trucks, front-end loaders, or backhoes.

12.Locate existing pipes needing repair or replacement, using magnetic or radio indicators.

13.Train or supervise others in laying pipe.

14.Tap and drill holes into pipes to introduce auxiliary lines or devices.

Jack in the Box (August 2003 – 2011. Food Service/Manager. Harker Heights, TX)

-Main Responsibilities:

1.Responsible for product preparation and presentation.

2.Prepared and proportioned fast food on grill, in broiler or deep fryer as appropriate, keeping proper temperature at all times.

3.Assisted in monitoring and training new staff as they were assigned to grill area.

4.Assured proper techniques, use of supplies, materials, and equipment were being performed appropriately.

5.Ensured all supplies, materials and equipment were available in assigned work areas for proper performance on duty, maintained replenishment as necessary.

6.Cleaned assigned areas following proper sanitary procedures to include store grill, counters, work tables, and floors.

7.Provided a customer service and point of sale transactions when cashiers were not available.

Fun Solutions (August 2006 - January 2007. Assembler. Harker Heights, TX)

-Main Responsibilities:

1.Traveled to neighboring cities for delivery of bounce houses the company provides.

2.Staffed at carnivals and local events to assemble and disassemble equipment provided.

3.Operated forklift at warehouse to maneuver disassembled houses.

4.Provided daily maintenance by thoroughly checking and cleaning bounce houses to ensure safety standards were met.

5.Reported any issues that caused concern to immediate supervisor.

Manpower (January 2005 - June 2006. Laborer. Killeen/Ft. Hood, TX)

-Main Responsibilities:

1.Preform task involving physical labor at building and heavy construction sites.

2.Operated hand and power tools of all types including air hammers, cement mixers, and surveying and measuring equipment.

3.Discarded of rubble and debris, lead and other hazardous waste materials.

4.Loaded, unloaded and identified building materials machinery and tools distributing them to appropriate locations according to project plans and specifications.

5.Provided assistance to craft workers on site as they needed.

Education and Training

Central Texas College Working towards AA in Social Work, January 2011-2013

Central Texas College (HVAC Certification), August 2008 – December 2008 Training over 50-hours of hands on, live wire training in HVAC.

Completion of the following safety training classes:

1.Trenching and Excavation

2.Confined space

3.First Aid

4.Rigging

5.Haz- Com

6.10-hours OSHA Construction industry

Skills

Great communication and interpersonal skills

Knowledge of and skills in using hand tools and power tools

Able to operate a front end loader

Ability to lift up to 100+lbs

Good hand to eye coordination

Capable of meeting goals and deadlines

Quick learner and highly dependable

Competent to read blueprints/plans



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