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Customer Service Manager

Location:
United States
Salary:
35000
Posted:
August 23, 2016

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Resume:

SACHA HUFF

*** *** ****** ****

Piedmont, SC ****3

acwazw@r.postjobfree.com

864-***-****

SUMMARY OF QUALIFICATIONS

Results-driven Customer Service Professional with self-confidence, integrity, and commitment to customer service excellence. Creative, pragmatic and proactive problem-solver; Organized and attentive to detail, with demonstrated time management skills. Strong research, mediation, and negotiation skills gained from work place experience. EDUCATION & TRAINING

Brown Mackie College-Greenville, SC

Associate Applied Science: Business Management

Graduate Date February 2013

Dean's List

Payroll Management Marketing Advertising Spreadsheets Human Resources Principles of Finance Business Communication Small Business Management Principles of Accounting Professional Presentation Techniques Assistant Manager 04/2013 to Present

Family Dollar

Lauren Rd. Greenville, SC

• Perform interviews and report directly the Store Manager.

• Responsible for inventory ordering, counting accurately, and putting away.

• Help with improve payroll.

• Banking and working the register.

• Checking in inventory when delivery by three party vendors.

• Plan the work day when running shift.

EXTERNSHIP

Intern 02/2013 to 03/2013

Priority One Security

Mauldin, SC

• Assisted Cancellation Department with deleting customer files of canceled customers.

• Maintained file records for billing purposes.

• Performed administrative tasks such as filing, scanning, and assisted Receptionist as needed. WORK EXPERIENCE

Forklift Driver 08/2003 to 05/2008

Michelin US1

Greenville, SC

• Assembled reels for storage rack.

• Responsible for supplying rubber for 5 different machines.

• Performed safety checklist and change batteries in forklift.

• Supplied the machine operators with reels to run product.

• Volunteered for overtime to the other crews.

Machine Operator 10/1996 to 08/2003

Michelin US1

Greenville, SC

• Performed set-up on machine for what tires that was made.

• Ran test on tires for roundness and ensured machines were ran properly.

• Pulled tires, assembled pallets, and placed on pallets for storage.

• Performed marking and branding when needed.

• Performed some cleaning on machine and area on day-shift.

• Communicated with the departments that supplied the machine with tires.

• Demonstrated dependability and team work.

Associate 11/1995 to 07/1996

Bi-lo

Greenville, SC

• Performed set up within the Deli/Bakery department.

• Monitored meat items to ensure properly prepared for purchasing. Store Manager 02/1988 to 11/1995

Domino's Pizza

Brooklyn, NY and Greenville, SC

• Performed Safety Training for New Hire employees to enforce employee safety.

• Conducted interviews and processed paperwork for new hire employees.

• Directly managed Drivers, Assistant Managers, and Managers -In-Training employees.

• Reported directly to the Area Supervisor in a daily basis to report stores ' figures.

• Responsible for ordering all food and supplies and adhering to an approved expense budget.

• Maintained accurate records of all foods purchased and/or stored in a method to maintain in good standings with the Departmen t of Health.

• Responsible for maintaining accurate inventory of all kitchen supplies.

• Performed daily operations for each store within assigned territory.



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