Kami Zachry

*** ** ******* **. • Bentonville, AR 72712 • 479-***-**** • acwazl@r.postjobfree.com

Objective

Team Leader seeking to begin the next chapter in my life

Summary of Qualifications

Team Lead with a proven record of outstanding leadership skills.

Gained the trust, confidence and respect of Management with handling Escalation’s within Projects.

Excellent oral presentation skills to educate clients or colleagues on best practices of daily operations

Professional Experience

Project Coordinator, NCR – Bentonville, AR 2016-Present

Handled logistics for Vendor accounts

Demonstrate solid leadership skills while assisting with data project

Showcase strong management skills while leading a number of different large projects

Currently working on a project that Upgrades Vendors POS

Achievements:

Showcased strong oral presentation skills while leading a various number of different projects

Project Coordinator, NCR – Bentonville, AR 2015-2016

Coordinated vendors as needed to various sites

Organized tracking for returned POS equipment, and ensured it was appropriately billed to the vendor

Addressing the status of projects, including any changes or issues, including to managers and customers

Project Coordinator, Hewlett-Packard – Bentonville, AR 2015-2015

Assisted on Vendor Project creating Service tickets

Communicated with technicians before and after service calls, and escalated issues

Specifically supported POS Hardware

Telecommunications Agent, Wal-Mart Call Center- Bentonville, AR 2014-2015

Fielded incoming calls from customers supporting Savings Catcher Program

Documented Customer concerns and escalated to proper Management

Technical Skills

Software: Microsoft Office and Access

Operating Systems: Windows Vista

Networking: LAN

Database: Oracle/Quick base/Remedy/VDI/PCI/SharePoint

Education, Training and Certificates

License - Certified Nurse’s Aide, Petra Allied of Health Springdale, AR 2011-2012

Diploma-Watts High School, Watts, Oklahoma 1999-2003

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