Andrea Tate

***** ******* ******

Houston, TX ***84

832-***-****

acway5@r.postjobfree.com

OBJECTIVE

To contribute the skills, diversity, and education I have acquired into a challenging sales situation in order to achieve the desired result.

SUMMARY OF SKILLS

●5 year experience in Sales/Retail industry

●Proven ability to meet and exceed monthly quotas sales in a fast paced changing environment.

●Exceptional leadership, organizational, oral/written communication, interpersonal, analytical, and problem resolution skills.

●Dedicated, innovative and self-motivated team player

●Proficient in Microsoft Office, Word and Excel

●Fluent in Spanish

WORK EXPERIENCE

Verizon (August/14-present)

Solutions specialist

●Handled all administrative aspects of the sale including: completing customer contracts and warranties, pulling products from inventory, accepting customer payments and filing the completed orders.

●Maintained strong knowledge of all company products, accessories, pricing plans, promotions, and service features.

●Maintained knowledge of competitive offers and provided critical market feedback to the Store Manager regarding local competition and product/service needs.

●Provided efficient, courteous customer service and assistance in all aspects of product offerings and services.

●Met and exceeded personal monthly quotas set by the company and consistently remained in the top 20% of the South Texas District.

AT&T (August/13-July/14)

Retail Sales Consultant

●Handled all administrative aspects of the sale including: completing customer contracts and warranties, pulling products from inventory, accepting customer payments and filing the completed orders.

●Maintained strong knowledge of all Company products, accessories, pricing plans, promotions, and service features.

●Maintained knowledge of competitive offers and provided critical market feedback to the Store Manager regarding local competition and product/service needs.

●Provided efficient, courteous customer service and assistance in all aspects of product offerings and services.

●Met and exceeded personal monthly quotas set by the company and consistently remained in the top 10% in the South Texas District.

Wells Fargo (Feb/12-Aug/012)

Lead Teller

●Coordinated and supervised all aspects of teller operations within the branch ensuring policy requirements were being met for the following: vault audits, cash drawer audits and deposit reporting audits.

●Assisted with work flow to ensure Tellers were successful, consistently balancing their cash daily, having great rapport with people, meeting their referral and sales goals, and enjoying helping others all while maintaining ethics, integrity, and embracing diversity.

●Identified needs-based opportunities and made sales referrals primarily to Bankers as well as other areas of the organization to fully meet customers’ financial needs.

●Met and exceeded monthly sales referrals (checking, savings, and financial loans) for the entire branch and consistently maintained the highest percentage of referrals closed in the district.

Woodforest National Bank (Nov/10-Sept/11)

Retail Teller

●Maintained appropriate cash limits, cashed checks, established deposits, and issued cashier’s checks, cash orders, traveler’s checks, money advances, and funds transfers.

●Balanced cash drawer and vault daily and reported any discrepancies to management.

●Routinely worked with customers and small business clients, to build and deepen relationships by uncovering financial needs and recommending or cross selling the best products, services and solutions to meet their needs.

● Consistently met and exceed both personal and store sales goals and was named top performer in the South region every month.

EDUCATION

REFERENCES

Houston Can Academy- High School Diploma, 2009

available upon request

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