LOUELLA MARIE SAPIO MANALO

Blk ** Lot * Durian St. Villa Luisa Homes III, San Agustin III,

Dasmariñas City, Cavite, Philippines 4114

• 090******** • acwatj@r.postjobfree.com • Skype Id: louella.marie16

WORK EXPERIENCES:

CASHIER/ CUSTOMER SERVICE REPRESENTATIVE (February 2, 2015 up to Present)

BDO Unibank Inc. – SM Dasmariñas A Branch

Known as “Bank Teller”.

Responsible for providing accurate, efficient and timely processing

of over-the-counter transactions.

Reconciles cash drawer by proving cash transactions; counting and

packaging currency and coins; reconciling loan coupons and other

transactions; turning in excess cash and mutilated currency to head

teller; maintaining supply of cash and currency.

Interacts with a company’s customers to provide them with

information to address regarding products and services.

Indentify and assess customer’s needs to achieve satisfaction.

Sales and Marketing Staff (May 12, 2014 – Sept. 15, 2014)

Performance Travel & Tours International

Promoting and marketing the business.

Arranging flights, insurance and accommodation of our clients.

Helping them to organize their holiday or vacation on a limited budget.

Keeping clients up to date with any changes.

PASSPORT DETAILS:

Passport No. : EC0545245

Plase of Issue : DFA Manila

Date of Issue : March 13, 2014

Date of Expiry : March 12, 2019

SEAFARER’S IDENTIFICATION AND RECORD BOOK DETAILS:

SIRB No. : 0955109

Place of Issue : Manila

Date of Issue : July 19, 2016

Date of Expiry : July 17, 2026

TRAINING EXPERIENCES:

Basic Training (June 27 – July 5, 2016)

PNTC COLLEGES – Maritime Training Center

Intramuros Corporate Plaza, Recoletos St., Intramuros, Manila

Practicum / On-the-Job Training- Completed 550 Hours (Oct 22, 2013 – Jan. 23, 2014)

Housekeeping Department

Herald Suites Solana

2914 Finlandia corner Einstein Street, Makati City

SEMINARS ATTENDED:

Pre-Employment Seminar (March 3, 2014)

University Auditorium

Lyceum of the Philippines University – Cavite Campus

Governor’s Drive, Brgy. Manggahan, General Trias, Cavite

Personality Development Seminar (November 25, 2013)

University Auditorium

Lyceum of the Philippines University – Cavite Campus

Governor’s Drive, Brgy. Manggahan, General Trias, Cavite

Basic Hotel Operations (September 18, 2012)

Crown Regency Hotel and Towers

Fuente Osmeña Boulevard, Cebu City

Test of English for International Communication (August 23, 2012)

University Auditorium

Lyceum of the Philippines University – Cavite Campus

Governor’s Drive, Brgy. Manggahan, General Trias, Cavite

SKILLS AND STRATEGIES:

Computer Literate.

Good Communication Skills.

Having a wholesome values of honesty and integrity.

Always willing to learn new things for me and the company’s benefit.

Ability to multi-task, prioritize, and manage time effectively.

Able to work long shifts and under stress.

EDUCATIONAL ATTAINMENT:

Bachelor of Science in International Travel and Tourism Management

Lyceum of the Philippines University – Cavite Campus

Governor’s Drive, Brgy. Manggahan, General Trias, Cavite

Year Graduated: April 25, 2014

PERSONAL INFORMATION:

Country of Origin: Philippines

Date of Birth: October 16, 1993

Age: 22 yrs. old

Gender: Female

Height: 5’2”

Weight: 46kg.

Civil Status: Single

Nationality: Filipino

CHARACTER REFERENCES:

Marevic A. Gambayan

Operations Manager

BDO Unibank Inc. – SM Dasmariñas A Branch

(046-***-**** / 090********

Mary Jane Perez

Service Officer / Junior Assistant Manager/2

BDO Unibank Inc. – SM Dasmariñas A Branch

(046-***-**** / 092********

I hereby to certify that all the above information given were true and correct through the best of my knowledge.

LOUELLA MARIE S. MANALO

Applicant

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