Anisur Rahman Cell: 612-***-****

Systems Administrator/Engineer e-mail: acwa6n@r.postjobfree.com

PROFILE

Proficient in all Microsoft Windows platforms (Server/Workstation)

Administration, Support and Maintenance of Linux (Red Hat) servers

Administration, Support and Maintenance VMware environment running on EMC

Build vSphere ESXi 5.1 servers for Virtual environment

Backup, Restore using CommVault and working with tabe library

Support and Maintenance of VM Ware vFabric Tomcat server on Linux (Red Hat)

Excellent verbal and written communication skills, including call tracking database entry, collaboration, and customer communication

Knowledge of Hyper-V virtualization of Servers, Desktop, VDI

Monitor and support of vFabric Tomcat servers using Hyperic

Knowledge of VM Ware virtualization of Servers (Linux and Windows)

Provided 24x7 supports on a rotating pager schedule.

Planned backup and disaster recovery strategies; and perform backups using Symantec Backup Exec for Windows servers, Exchange and MS SQL

Keeping standard software and hardware recommendations under review, and providing input into future IT strategy

TECHNOLOGY COVERAGE

Hardware: EMC Storage, HP & Dell Servers/Blades

Server Applications: Active Directory, MS Hyper-V, VMware vSphere, vMotion, IIS, Apache, vFabric Tomcat, Symantec, Firewall, Exchange 2003/2007, SQL Server Installation, Configuration 2005/2008, Symantec Backup Exec, EMC Retrospect Backup, CommVault backup

Networking: TCP/IP, DNS, DHCP, SMTP, VPN, NAT, LAN

Operating Systems: MS Windows, Red Hat Enterprise Linux, Oracle Enterprise Linux, CentOS

Applications: MS Office 2010, Front Page, Visio, Crystal reports, Norton Ghost,

Project Management: MS Project

EDUCATION, TRAINING & SEMINARS

Bachelor of Science, Minnesota State University, Mankato December, 2002

Major – Computer & Information Sciences

Minor – Management

Relevant Courses:

Systems Analysis and Design, Data Structures and Algorithm, Programming using Java, Data Communications and Networks, Computer Organization, Operating Systems, Database Management System

Recipient of:

-Minnesota In-State Tuition Scholarship

-Student Endowment Scholarship

-Information Technology Services Scholarship

Other Activities:

President of student association (PSA) at MSU

Involved with student activities held on campus and within the local community

PROFESSIONAL EXPERIENCE

Medline Industries, Inc., Mundelein, IL July 2015 to Current

CommVault Backup Administrator

Contract position at Medline Industries, Inc. in Mundelein, IL.

Build, configure, document, automate and administrator Windows Server Operating Systems physical and virtual hardware located in multiple branches around the world

Provide support of Active directory along with group policy to setup proper permissions and access for users and servers, create OU’s based on departments, servers and users

Resolve assigned user incidents and train team members on the resolution

Proactively identify and troubleshoot system related issues

Administrator and configure an Enterprise backup environment and perform restore activities

Monitor the performance, configure proper threshold alerting, and maintain the stability of the Windows Server platform

Install, configure and monitor systems with antivirus (Trend Micro, Symantec, End point)

Commvault Enterprise-class backup software architecture, configuration and administration

Backup including magnetic tape administration, environment tuning and monitoring

Windows Server 2003/2008/2012, installation, configuration and administration

VMware 5.5/6.0 Administration (provisioning, configuring, maintenance and troubleshoot)

Ability to engage and work with software and hardware vendors on remediating identified defects

Monitor systems with Solar wind and provide support and resolutions issues

Participate and streamline Disaster Recovery activities

Ability to manage multiple tasks timelines and job responsibilities concurrently

Exelon Corp, Chicago, IL Aug 2014 to March 2015

Application Architect II – App Portfolio Management

Contract position at Exelon Corp in downtown Chicago, IL.

Work with SDLC team to conduct interviews to gather all necessary of individual application

Data collection for portfolio’s for up to date status of Application running on different platform and Java enabled Apps

Update Application Portfolio Management with proper data from different sources to provide overview

Compile full detail on applications and OS such as Windows 2008/2012, Linux, and virtual environment running on VMWare

VMware, Lisle, IL Aug 2012 to Feb 2013

System Provisioning Engineer

Contract position at State Farm in Bloomington, IL client of VMware.

Enhanced software quality for large enterprise applications

Utilization and support of vSphere ESXi 5.1 for virtualization

Using hyperic tool for monitoring of web servers

Provisioning of Linux systems with combination of Java application, Postgres SQL using tools Puppet, Dell VIS

Privatized cloud architectures in a large enterprises

vFabric including tcServer, GemFire, Web Server, and Hyperic

Created test cases and test scenarios for cloud testing of State Farm infrastructure

BARBRI, Inc., Eagan, MN Nov 2011 to May 2012

BARBRI Law School Program provides with acclaimed outlines, practice questions, and Study Smart Software, as well as review lectures in many locations as study material and video lecture to help law student prepare and pass BAR exams.

Systems Administrator

Full time position to support Barbri’s newly built infrastructure from scratch at its new location.

Administered, supported and maintained Linux (Red Hat Enterprise) servers

Supported application build in house on Suse and Red Hat Enterprise Linux

Migrated Tomcat application from Suse to Red Hat Enterprise Linux

Support load balance of Linux (RHES) virtual servers customer facing Barbri website using combination of F5 and VMware

vSphere ESXi 5.1 server builds to be utilized and implemented for Virtual environment

Administered, supported and maintained VMWare version 5 environment

Install and configure applicaton with Java support, java scripting and code modification

Backup, Restore servers and based company policy using CommVault

Implementation and maintain of backup system of servers, laptop, desktop on weekly, monthly basis

Supported and maintained VMWare vFabric Tomcat and Apache server on Linux (Red Hat)

Utilizing hyperic tools for web server monitoring and tune up

Part of on call support team on a weekly basis

East View Information Systems, Minnetonka, MN Jan 2010 to Nov 2011

East View is a leading provider of native and translated foreign language information products and services, databases, print periodicals, books and microforms. The company serves all geographies and many market segments, including academic institutions, government organizations, corporations, public and federal libraries and law firms.

Systems Administrator

Hired as a contractor to design, implement and install MS Hyper-V virtualization for the companies demanding need of Server. Upon completion of implementation, was hired on full time as the Systems Administrator for the environment.

Migrate existing systems to Windows Hyper-V of Virtualization of servers builds

Planned, Designed, Implemented, Installed and Supported all Virtual Servers using Hyper-V and Virtual Desktop Integration (VDI)

Helped East View migrate servers to Virtualization (SharePoint, Linux, Web Servers, Application Servers, Development environment)

Backup systems based on Yearly, Monthly, Weekly basis on to storage and tape library

Maintained and Supported servers (Windows 2003/2008, Web Servers, SharePoint 2007 & Application servers

Implemented Virtual Desktop Integration for overseas users as well as locally company-wide

Helped East View with 80 TB of Backup using Symantec Backup Exec

Planned, Implemented and maintained backup system of servers and users based on week, monthly basis

Utilize the existing ticketing systems to resolve issues and track for job completion

Provided support of servers, patch ups, latest updates, upgrades to new versions and maintenance

International Species Information System, Eagan, MN Feb 2009 to Oct 2009

ISIS was founded in 1974. The idea of an international database to help zoos and aquariums accomplish long-term conservation management goals. The Association of Zoos and Aquariums (AZA), the American Association of Zoo Veterinarians (AAZV) and other zoological associations provided grants and endorsements for ISIS.

Windows System Administrator

Six month project to help fix and clean up data center located within ISIS building. Wore many hats to help clean up and setup the data center. Along with being an end user mentor.

Server Administration of Windows 2003/2008, Exchange 2007, SharePoint 2007 & MS SQL 2005/2008

Support of ISIS’s new ZIMS Application on IIS with Windows 2003/2008

Installed configured, troubleshot and supported Windows 2003/2008 within company’s environment

Maintenance and support of ISIS ZIMS application running on SQL, Windows 2003 server and MS SharePoint

Setup and managed users on active directory, exchange and VOIP (Avaya) Phone system for proper login and access

Setup, configured and supported virtual servers/workstation using Hyper-V for DEV and Production

Weekly maintained servers by backing up logs, checking system health, and applying patches

Configured servers for user access via remote desktop and provide support to end users for remote login and troubleshoot issues using remote desktop

Used Remote Desktop Management for support functions, system updates and retrieval of data to perform file management

Ordered, maintained and supported new products (servers, workstations, software’s, hardware’s)

Maintained full inventory of hardware and software

Setup and Supported VOIP Telephone system using Avaya IP Office

Planned, Designed, Configured and maintained backup strategy for company wide data backup using Backup Exec, EMC Retrospect

Backup planned for critical servers as well as employee’s data based on yearly, monthly, weekly and daily basis using father-son backup strategy with Symantec Backup Exec

Analyzed new technologies and provide solution based on company’s requirements and resources

Provided problem isolation and resolution using system software and diagnostics as well as third party products

Monitored, delivered and evaluated technical support metrics, identifying required actions necessary to achieve service level and quality targets

Provided 24/7 on call support for the off shore team based in India for proper access to resources and user access/permissions

Thomson Reuters Eagan, MN Period: Jul 2008 to Nov 2008

Application Test Engineer

Directed and executed software testing tasks requiring analysis, planning, scheduling, working with various technologies, participating in requirements and design reviews, using Windows 2003 and VM Ware.

Actively participated in test and process automation, manual as well as automated test execution, and the development of software testing artifacts, including test requirements, plans, cases, scripts, reports, etc., for assigned projects with little to no guidance

Assisted fellow software testing staff and software developers with the analysis and resolution of defects found

Java scripting for application test scenarios and code modifcation

Partnered with software development teams and other organizations to ensure their needs are being met and that our services are adding value

Proactively shared knowledge and acted as a consultant across all the software testing groups on best practices for testing software developed using new and emerging technologies

Researched and implemented new, innovative ways of providing quality testing services. Actively participated in organizational initiatives to define, measure, and report on application quality and stability.

Performed complex tasks that require specific expertise or domain knowledge.

ISIS, Eagan, MN Period: Jul 2007 to Jul 2008

Application Support and Test Engineer

Supported of ISIS’s new ZIMS Application on IIS with Windows 2003

Liaised with implementation teams and business analysts in the prioritization of all bugs and change requests ensuring that they fit within the overall technical architecture of the project documented.

Monitored, delivered and evaluated technical support metrics, identifying required actions necessary to achieve service level and quality targets, maximize first time call resolution, and minimize customer complaints, transfers, and escalation.

Responsible for test tools installation, configuration & test environment setup

Responsible for test script maintenance, test automation server and script backup

Prepared Test Plan, Test Strategy & Test scripts for ZIMS application

Testing new builds of ZIMS application using Mercury QTP

Logging, tracking, re-testing and communicating defects

Ceridian Corporation, Bloomington, MN Period: Apr 2006 to Apr 2007

System Administrator

Provided support of Planview, Team Track application within corporate and outside employees

Maintained and supported Planview, Team Track application running on SQL, Windows 2003 server

Administered Windows 2003 domain and performed related tasks such as backup, weekly maintenance, Upgrades, Security

Maintained application user/grant configuration and documentation

Planned backup and disaster recovery strategies for servers specifically running Planview and Team Track applications

Supported application design processes to include information flows, rights and privileges

Providde tier 3 support to help troubleshoot issues related to application and server

Participated in workshops to complete process analysis and application prototypes

Participated in systems, integration and acceptance testing

Worked within a team environment and be a part of a 5 member team

Cross-trained other employees within the department

Stellent, Inc., Eden Prairie, MN Period: Apr 2005 – Mar 2006

Product Support Engineer

Served as the first point of contact providing support to clients via phone or email

Support inquiries require approximately 50% phone work with problem identification, testing and tracking for problem resolution and 50% research

Troubleshot Stellent Content Management Software using webex for different systems such as Windows, Linux, Solaris, AIX.

Troubleshot Stellent Content Management on various windows platform (2000/2003)

Applied strong technical, communication and customer service skills to resolve incoming customer/client support calls

Assisted in maintaining internal support systems and tools

Worked on multiple concurrent tasks/activities and meet customer expectations

Excellent verbal and written communication skills, including call tracking database entry, information sharing when necessary, and customer communication

Utilized multiple internal systems such as Windows 2000/2003 server, XP, 2000 Pro, Linux, Solaris, etc as well as web content to research and apply known solutions

Maintained strong self-organization and follow up skills to ensure appropriate case handling activities through to closure of each reported issue

Provided support for other members of Consulting Services team

IBM / American Express, Minneapolis, MN Period: Aug 2004 – Apr 2005

Windows System Administration & Engineer

Supported of MS Win 2003/2000 and NT server for production and development department

Provided support of various applications, web servers such as IIS 5 and 6

Setup and managed users for appropriate domain and Remote logons

Created Accounts for users on various system to access data center (Windows, Linux)

Installed and configured MS Win 2003 servers

Followed-up with issues with other project team, group and management

Weekly maintenance of servers by backing up logs, checking system health, and applying patches

24x7 support on a rotating pager schedule

Worked within a team environment

Managed a team of 7 employees for various tasks related to data centre

ID1Solutions, Mankato, MN Period: Sep 2003 – Aug 2004

Network & Systems Engineer

Worked in a fast-growing company, providing System support solutions

Analyzed new technologies and provide solution according to clients requirements and resources

Scheduled tasks, backups and applications to be run on certain time

Administered and troubleshot Servers, Access Devices, Business Applications and network devices

Analyzed and resolved problems associated with LAN connectivity, DHCP and IIS with understanding of TCP/IP

Installed and configured server operating systems including Windows 2000 server, Windows 2003 server and Windows XP according to the requirements

Used Remote Desktop Management for support functions, system updates and retrieval of data to perform file management

Provided problem isolation and resolution using system software and diagnostics as well as third party products

Proven ability to communicate with sales executives, technology vendors, technical team members, and clients

Supported MAC with hardware, maintenance and configuration

Installed MAC OS Troubleshoot and provide support to in-house users with MAC issues

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