Lorraine Acosta

***** ********* **. * Houston, TX 77099 * 713-***-**** * acwa5y@r.postjobfree.com

Summary

Strong leader with administrative, organizational, and communication skills. Detail oriented, analytical, and strategic thinker. Ability to adapt and succeed in rapidly changing work environments. Ranked as top performer. Motivated team player, Bilingual (Spanish), Problem solving professional, friendly and professional personality, Seeking to advance in career opportunities

Employment History

SEAL Security Solutions – Houston, TX August 2014- Persent

Scheduling Manager

- Oversee the scheduling process for a growing security company

- Reduced employee overtime by 50% and maintained a low percentage of overtime

- Manage all scheduling for 200 officers

- Schedule Officers according to the client’s request

- Demonstrated ability to maintain composure and work efficiently in a fast-paced environment while

preserving strict confidentiality

Universal Protection Service – Houston, TX February 2012- February 2014

Operations Manager

- Oversee the scheduling process for a growing security company

- Reduced employee overtime by 50% and maintained a low percentage of overtime

- Manage all scheduling for 300 officers

- Schedule Officers according to the client’s request

- Coordinated daily operations, interviews, morning staff meetings, addressed and resolved client’s complaints

- Researched employee issues with regards to payroll and benefit questions

- Prepared paperwork for all new hires, tracked attendances, recorded personal and vacation time

- Processed background checks and coordinated drug screenings

- Scanned confidential documents into electronic filing system and categorized them for retrieval and review

- Monitored employee file compliance by utilizing computer system

- Audited each employee file to update incomplete and missing paperwork in a timely manner

- Data Entry in ADP Payroll system on a weekly basis

- Experienced in Microsoft word, excel, outlook, and payroll/ scheduling software

- Demonstrated ability to maintain composure and work efficiently in a fast-paced environment while

preserving strict confidentiality

Unique Security Inc. – Houston, TX August 2005- January 2012

Scheduling Manager

- Oversee the scheduling process for a growing security company

- Reduced employee overtime by 50% and maintained a low percentage of overtime

- Manage all scheduling for 150 officers

- Schedule Officers according to the client’s request

- Coordinate with office purchasing

- Organize and keeping clients and employees files up-to-date

- Data Entry in Payroll system on a weekly basis

- Demonstrated ability to maintain composure and work efficiently in a fast-paced environment while

preserving strict confidentiality

Motorola - Brownsville, TX January 2000 – April 2003

Administrative Assistant

- Translator for customers and clients

- Performed administrative and secretarial support functions

- Coordinated and managed multiple priorities and projects

- Scheduled appointments and maintained accurate, up-to-date confidential clients files

Education

Aldine High School- Houston, TX May 1999

References: Available Upon Request

Contact this candidate