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Stephanie L. Harms

Fort Worth, TX

817-***-**** acwa36@r.postjobfree.com

SOFTWARE TEST AUTOMATION PROFESSIONAL

IT Management ~ ~ Quality Assurance ~ Test Automation A results-driven team leader with deep technical skills and hands-on experience with a wide range of software quality management procedures including blackbox testing, whitebox testing, automation implementation, software quality strategies, requirements analyses, test plan, test case development and resource management. Recognized for as a, resourceful, driven and adaptable quality assurance leader. TECHNICAL SKILLS

QA Automation: HP Quality Center, HP QuickTest Professional, HP Service Test, Selenium, Selenium Webdriver, Bromine, SoapUI

Platforms: Microsoft DOS and Windows 9x, NT, ME, 2000/2003 Server, XP, Vista, 7, iPhone, OSX, iOS, Android

Software: Eclipse, Adobe Suite, JIRA, Office, SQL Workbench, Oracle, DB Visualizer Development: VBScript, ExtJS, Javascript, Perl, PHP, JAVA Project Management Primavera, Redmine, Trac, MS Project, Visual Source Safe, Nozbe, Worksheet, JIRA

EDUCATION

Bachelor of Science in Information Systems

Tarleton State University (A Member of Texas A&M University System) Master of Science in Information Systems (In Progress) Tarleton State University (A Member of Texas A&M University System) Website: http://www.tarleton.edu/

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PROFESSIONAL EXPERIENCE

12 YEARS SOFTWARE TESTING EXPERIENCE

Software Quality Engineering Manager 1/2013 - Present Gaggle.net

Bloomington, IL (remote)

• Lead team to development of test automation framework

• Work closely with PM and CTO to develop Learning Management System

• Create process for QA to test, develop and maintain quality

• Lead team in test engineering for Gaggle Main, Gaggle LMS, Gaggle Android, Gaggle iOS, Gaggle Web Hosting and Gaggle Automation

• Create processes from ground-up with development team to tract defects and report development progress

• Communicate across entire business structure the health of product and quality of software

• Consult about design and user perspective pertaining to LMS solution

• Gather feedback about customer needs and student issues

• Gather feedback suggesting educator needs/wants and how we can translate into software COO/CIO/Minority Owner 6/2014-Present

United Cheer Keller

Keller, TX

Certified Operating Officer/Certified Information Officer.

• Drive development of website from the ground up

• Serve as the POC for all technology utilized by three facilities

• Drive marketing campaign

• Develop, implement and maintain Bootstrap website

• Design and implement marketing materials via social media and newsletter

• Maintain quality of data in CRM software

• Maintain quality of data and user experience for all of our customer-facing applications, including iOS app.

Service Test Engineer Lead 8/2011 – 8/2014

The Walt Disney Company

Orlando, Florida

Lead engineer for Service Test automation of over 200 operations within the entire 2.2 release web service library

• Trained NGE web service automation team on framework compliance and script creation

• Led the 2.2 web service test team to the successful completion of web service automated script completion

• Trained new resources on team requirements and process

• Trained new resources on framework development and architecture STEPHANIE HARMS

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• Wrote SQL scripts to facilitate test data creation and live population

• Lead of POS automation and Proof of Concept

• Automation of Proof of Concept for the load testing of POS software

• Lead automation engineer for DME project UI automation

• Created new QTP function library for DME UI automation

• Created new suite of QTP test scripts for DME UI automation

• Automation of POS functionality facilitating park ordering and reservation creation

• Automation of travel functionality

• Lead Test Engineer for 2.2 release new and regression automation of web services for accommodation and ticketing functionality

• Monitoring of event automation for accommodation functionality Senior Software Engineer 3/2009 - 7/2011

Verizon Wireless Headquarters

Southlake, Texas

• Approved all new and existing code changes for release to production, consisting of the NOC East and NOC West

• Managed all application integrity for all software utilized by the National Operations Center, East and West

• Created release plans and notes for all current and future releases of software used by the NOC East and West

• Utilized Windows XP, 7, Ubuntu, Unix and Solaris for testing of internal software releases

• Managed a team of QA analysts

• Utilized SOAPui to generate alarms mimicking real-world critical disasters and real-world cell site or hardware outages

• Wrote Perl scripts to automate tasks, much like a cron job to force alarms through staging Lead Quality Assurance Analyst/Supervisor 6/2007 –1/2009 US Health Group

Fort Worth, Texas

• Managed Quality Assurance team and schedule

• Wrote manual test plans, scripts, strategy

• Wrote test plans for integration between web and AS/400

• Trained team on QA methodology and SDLC procedures on a weekly basis

• Developed and implemented new testing strategies

• Maintained project timelines for entire team and ensured schedule adherence

• Wrote needed specifications and documentation according to user requirements

• Interfaced with internal and external customers

• Served as the sole Tier 2 support for all technical claims, customer and internal issues

• Directly reported status to AVP of Product Development Lead Quality Assurance Specialist 6/2006 – 6/2007

Computer Sciences Corporation, Applied Technologies Division - Federal Sector Fort Worth, Texas

• Create processes and Standards of Operation in compliance with ISO 9000:9001

• Evaluate requirements documents, then translate those documents into manual and then automated test scripts

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• Determine weekly, monthly and quarterly deliverables, based upon business and division need

• Manage the Quality Assurance team

• Serve as the liaison between the QA team and team of Project Managers

• Report status of QA group directly to Senior Director on a weekly basis

• Coordinate with Project Managers and development to determine the level of effort needed from QA to satisfy both budgetary constraints, as well as customer need

• Built a previously non-existent QA department from the ground u Quality Assurance Analyst 7/12/2004 – 6/2/2006

Radiant Systems Inc. Hospitality Division

Fort Worth, Texas

• Wrote complex test outlines for GUI and Java, C# and C# .NET applications

• Performed manual testing on POS, GUI, Java C# and C# .NET applications

• Wrote and utilized complex SQL queries, during the testing process

• Developed complex and detailed documentation to record testing results and recommended bug fixes and/or enhancements based on those testing results

• Proposed and implemented new testing strategies to improve quality of testing

• Worked closely with customer support, development, project management, marketing, sales and release management teams to ensure and achieve quality and project management goals

• Assisted customer support with escalated customer concerns, and facilitated large customer, account acquisition

• Served as the group trainer for new and existing employees

• Served as Chairman of the Radiant Community Service Committee

• Served as Chairman of the Radiant Charity Run Planning Committee Personal

• Coach first ever Special Needs team at United Cheer Keller

• Marathon Runner

• Certified Personal Trainer

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