Linda M. Peterson

**** ****** *** *** #***, Sarasota, FL 34243

Email acvynp@r.postjobfree.com Phone 210-***-****

Summary of Qualifications:

Self-motivated, results-oriented, adaptive and committed to reaching goals while maintaining a positive attitude. Extensive background in corporate recruiting and hiring for multiple positions. Developed new business opportunities through existing relationship at Greater San Antonio and Boerne Chamber of Commerce, and American Business Women’s Association. Currently an active member of the Lakewood Ranch Business Alliance. Work at length with Human Resources, VPs, Directors and hiring managers to gain understanding of the position requirements, trends, and recruiting strategies. Leverages telephone, in-person, online recruiting resources and in-house recruitment efforts to identify and hire the very best candidates. Provide complete, accurate, and inspiring information to candidates about the company and position being filled. Ensure candidates are given career guidance and develop relationships for future opportunities. Serve as the primary point of contact for recruits throughout the interviewing process. Manage the presentation, selection, offer, negotiation, closing and administrative components or hiring. Perform detailed reference checks and/or reference analysis on selected candidates. Maintain accurate and well-ordered documentation on all candidates. Industry experience is in Staffing, Banking, Retail, Accounting and Sales.

Experience:

Rock Bottom Bottles – Office Manager -Sarasota 2016

Responsible for bookkeeping utilizing QuickBooks, development and growth of social media profiles, customer service, and general management of fast growing start-up wholesale company.

HH Staffing Services – Recruiter - Sarasota 2013-2016

Responsible for recruitment of qualified candidates for a variety of positions, primarily office professionals and accountants. Grew division 300% in less than 3 years. Top producer of Direct Hire placements in variety of positions from administrative to C-level roles. Also responsible for marketing and business development in addition to strategic planning.

Robert Half Technology – Sr. Account Executive 2012-2013

Asked to return to Robert Half in San Antonio in Robert Half Technology division in sales capacity. Responsible for infrastructure staffing positions

Gather business intelligence and generate leads to develop future client profiles through prospecting, business/professional referrals, and client relationships.

Weekly activity of 150+ phone calls to existing and prospective clients to maintain and grow client base and exceed current revenue of $1.2 million of account revenue.

Identify IT and IS development projects with prospective and current accounts, quantify project scope and needs. Deliver technically and culturally qualified candidates through the process of pre-screening, interviewing and testing to ensure expectations can be met.

Maintained consistent marketing campaigns for sales lead generation.

SunTrust Bank – Assistant VP/Branch Manager - Sarasota 2012

Increased Customer Service scores from 70.6% to 95% within 3 months

Responsible for the management and production of one of the largest branches in the Sarasota area.

Recruited, interviewed, selected, and trained new Bank Tellers & Personal Bankers

Assessed individual employee performance and created personal development plans including training and advancement opportunities

Actively involved in teaching Financial Literacy courses for several non-profit organizations in the Sarasota area.

Member of the SunTrust Leadership Council, of which you must be invited to join.

Robert Half International Accountemps – Staffing Manager/Division Director 2010-2012

Initially hired as Staffing Manager then promoted to Division Director within 4 months of hire. Top producer in San Antonio market. Experienced in sales, recruiting and desk functions. Developed, lead, and engaged team of recruiters.

Guaranty Bank/BBVA Compass – Assistant VP/Branch Retail Executive 2007-2010

Initially hired to manage Rivercenter Mall banking center; promoted within 11 months to manage both Rivercenter and Nacogdoches banking centers.

Only Assistant Vice President/Banking Center Manager within Guaranty Bank to manage two banking centers at different locations simultaneously

Actively involved in the selection and training of all branch staff including Customer Service Managers - training included phone skills, client interaction, sales, Federal compliance, and conflict resolution strategies

Created and implemented community marketing strategy involving participation in key community associations, i.e. San Antonio Greater Chamber of Commerce, Chairman of Central Area Business Council, WELead, American Business Women’s Association, and many others

Develop business through community outreach and business associations; increasing new checking accounts by 83%, and loan production by 23%

Demonstrated ability to successfully manage multiple locations, staff, scheduling, and training; escalation point for customer issues

Increased branch rankings and profitability from #15 to #10 within Guaranty using quality improvement processes

Increased branch client satisfaction more than 12% over 6 month time period, from 85% to 97%, which exceeds corporate expectation of 90%

Reviewed 10 daily performance metrics such as Daily Sales, Referrals, New and Closed Accounts, and Campaign Dashboard Detail by Business Units used for discussion when determining telemarketing calls

Conducted daily huddles, scheduled and assigned work, coached and counseled employees to motivate individuals to drive outstanding personal and branch performance, winning many quarterly sales contests

Successfully attained Group I Insurance and Series 6 Federal Securities License

INTRUST Bank – Branch Manager 2005-2007

Responsible for the management of an existing full-service bank and the initial roll-out of a new branch location.

Recruited, interviewed, selected, and trained new Bank Tellers & Personal Bankers

Assessed individual employee performance and created personal development plans including training and advancement opportunities

Marketed new branch location through community outreach and presentations to multiple professional associations

Successfully launched new branch location by achieving financial success criteria within first year

Peoples Bank – Retail Coordinator 2000-2004

Development and supervision of multiple retail banking branches and staff.

Recruited, interviewed, selected, and trained all Retail Bankers and Branch Managers

Created and implemented new policies and procedures during the merger of three bank charters

Developed and conducted training programs for Personal Bankers

Developed and conducted customer service training for all employees

Retail Conversion Team Representative to manage the complete conversion of bank software system

Trained all employees on new bank software during retail conversion

Responsible for all NSF & OD charges and collection on bad accounts.

Soft Sentiments – Owner 1998-2000

Owned and managed the complete opening and operations of a retail gift store.

Recruited and trained new employees

Created and implemented marketing strategies

Selection and management of store inventory

Managed accounts receivables and payables

All accounting functions of business

Pool & Co, Chtd. CPA’s – Staff Accountant 1989-1999

Supported firm through the preparation of financial documents, journal entries, accounts receivable, accounts payable, and administration of client payroll.

Individual, partnership, non-profit, and corporate tax return preparation

Participated in audits of banks, universities, municipalities, and corporations

Administered client payroll

Preparation of financial statements, including profit and loss statements and balance sheets

Provided training and customer support to clients with Quickbooks and Quicken accounting software programs

Allen County Community College – Adjunct Instructor 1998

Personal Finance Course Instructor

Education & Skills:

Bachelor of Science in Business – Concentration in Accounting,

Emporia State University, KS

University of Kansas MBA Certification

Community Involvement:

Lakewood Ranch Business Alliance, including Membership Committee

Chairman of Central Area Business Council, Greater San Antonio Chamber of Commerce

Greater San Antonio Chamber of Commerce Board of Directors

Boerne Chamber of Commerce

District III Vice President, American Business Women’s Association (ABWA) National Board of Directors

Formation Chairman/President, Business Express Network ABWA

La Villita Chapter ABWA,

National Association for Female Executives (NAFE)

Dress for Success San Antonio volunteer

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