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Real Estate Customer Service

Location:
United States
Posted:
July 31, 2016

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Resume:

Rodney Pierre

***** ******* ** **

Burnsville Mn.

612-***-****/acvyin@r.postjobfree.com

Knowledge,Skills and Abilities

Pars Cars Present;

vehicle sales: I demonstrate features of various vehicles to prospective buyers. Inform buyers of financing options and assist them with financing.

American Platinum Gold and Silver September 2011 to May 2012

I recommended investments for new and inexperienced investors, and those investors who invest in numerous markets. I provided information, advice and help to clients; to create personalized investment strategies. Determined suitability for each person. Gave support to clients to obtain Commodities not only a hedge against inflation, but also a hedge against destabilizing events or catastrophes.

Understanding of Future and option contracts.

Really enjoy customer assistance.

Loan Officer Small Business Administration September 2008 to September 2010

Processed residential, business and commercial loans for victims of the Gustav and Rita disasters. (Also assisted with the Midwest floods and the California fires).

Assisted applicants with loan applications for SBA disaster relief mortgages and refinancing.

Provided information on how to obtain financial assistance for those who are trying to rebuild

their homes and businesses in the aftermath of the disasters. Used knowledge regarding the homeowners, renters and business owners’ tax returns and their financial history to determine credit worthiness.

Supported clients and businesses as they gathered personal information to complete the loan process by using my understanding of profit and loss statements and balance sheets. Thereby ensuring that an informed decision was made regarding the credit-worthiness of the borrower and the increased probability of repayment.

Provided guidance to prospective loan applicants who had problems qualifying for traditional loans. Provided aid to determine the most appropriate type of loan for customers and explained specific requirements and restrictions associated with the loan.

Did detailed credit analysis preceding the granting of a loan, based on credit information furnished by the borrower, such as employment history, salary and financial statement; publicly available information, such as the borrower's credit history, which is detailed in their credit report; and the evaluation of the borrower's credit needs and ability to pay.(Determined the information was correct based on review).

Used DCMS and Desktop Underwriting.

Loan Officer - U.S. Mortgage and Investments 2005 to 2008

Identified potential clients or businesses in need of loans.

S Working knowledge and understanding of mortgage and consumer loans.

Specialized in commercial, consumer and mortgage loans.

Analyzed and verified the application to determine the client's credit worthiness.

Contacted borrowers with delinquent loan accounts to help them find a method of repayment to avoid defaulting on the loans.

Worked with the title company to make sure all documents required by the lender were received and in order.

American Financial Loan Analyst 2001 to 2005

Contacted customers, answering customer questions, investigating customer accounts and correcting any necessary errors regarding customer mortgage payments in an articulate, professional, helpful, and timely manner, to create and maintain a positive impression of the Company.

Recorded pertinent information in the servicing system and/or database obtained through verbal or written customer communication, including payment arrangements and other critical information. Completed special job assignments as directed. Photocopied, typed, filed, sent, faxed, performed database functions and other clerical duties as assigned.

Answered routine questions regarding a variety of account issues, escrow accounts, balance and payment inquiries, interest rate changes, missing payment inquiries, address changes, and tax reporting information, requested for payoff.

Skilled with Calyx Point, Encompass, Lender Processing Services,Word,Excel,Outlook and Desktop Underwriting..

Real Estate License 1999

Training :Pro Source (30 hours)

Banking and mortgage lending experience, as well as a background in analyzing financial statements and making credit decisions.

A solid understanding of MN real estate systems, rules, & laws.

Completed the S.A.F.E. Mortgage Originator (State and National) Courses.

U.S. Air Force Jet Engine Technician

Honorable discharge. 1966 to 1970

Thank you for your consideration,

Rodney Pierre



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