Version: **th July, ****

Resume: Ali Akbar Jilani Page 1 of 4

Career Objective:

To grow in the profession of Program Management with focus on Enterprise Content & Business Analysis preferably in a multi-national company or strategy consulting firm where I can utilize the best of my capabilities to help the company meet its objectives by following international work standards. Etisalat: Emirates Telecom Corporation(Project Manager / PMO: May 2015 – May 2016) Role 1: PMO - Consumer Sales; Strategy Implementation/ Governance. 1. Sales Strategy 2016 comprising multiple programs with over 65+ projects.

• Strategy Execution, Compliance, Performance

measurement & Mgmt, support sponsor in decision

making & translating decisions into Operational Plans.

• Put in place a system or model that links corporate goals to employee objectives and drive implementation ensuring communication is cascaded down from

executives to mid managers and project teams.

• Change Control, Risk & Actions Management through follow up communication & meetings with Program

Owners & SPOCs, Project Owners & Managers.

• Strategy Implementation & compliance administration.

• Progress Reporting, CR approvals, Escalations

management at periodic Steering Committee Sessions. Achievements:

1. Satisfaction at all ranks across department. (Business efficiency.)

2. Compliance across programs/ projects.

3. Successful delivery of program/ projects as per strategic objectives.

Role 2: Etisalat Retail Stores (Business/ Service Centers, Outlets, Kiosks, Pocket shops) Revamp.

• Manage Teams across project stages.

• Manage Weekly project progress review meetings

between teams across UAE (Video Link), Develop MoM.

• Progress Escalations & Risk reporting to periodic steering committee sessions.

• Lead project planning, execution, Monitoring & Control

• Manage project resource allocation.

Achievements:

1. Successful delivery of 73 Etisalat stores in one year. 2. Successful delivery of program/ projects as per strategic objectives.

InnoKAT (F.Z.) L.L.C. (EDMS Consultant - Project Mgmt. & IT Service Management) Role 1: EDMS Consultant at Roads & Transport Authority, Govt. of Dubai (Apr-07 to May-15; Outsourced from InnoKAT L.L.C.)

1. Roads and Transport Authority (Govt. of Dubai), 7+ year Opentext eDocs DM & Workflow Support 2. Roads and Transport Authority (Govt. of Dubai), Electronic Archive Implementation 3. Roads and Transport Authority (Govt. of Dubai), EDMS & Records Management Implementation 4. Roads and Transport Authority (Govt. of Dubai), Business Analysis at Chairman Office - DM Workflow 5. RTA EDMS Upgrade, Document Migration; eDocs DM 5.1.0.5 SR6 MR5 to eDocs DM 5.3 P5 6. RTA EDMS Hardware & Software Upgrade, Security Audit; eDocs DM 5.3 P5 to eDocs DM 5.3.1 P5

• End to end experience of full implementation cycle & tech. support for Opentext eDocs DM 5.1.0.5 on Oracle 11g – EDMS & Document Collaboration Solution Design Implementation, Configuration, Support, Administration, User & Group Trainings, Backlog Upload Application, Document Archival, EDMS Capacity Planning & Storage Management 9 TB (15 Million Doc), Data Migration.

• Analyze Business Requirements to provide respective solution. Ensure compliance with policies & procedures.

• Participation in Business analysis (100+ document types), preparation of business and technical specs.

• Prepare, control & maintain system documentation

(Taxonomy building and metadata models).

• Facilitate various departments in access to document management resources.

• Support Chairman’s Board Office in design &

implementation of document centric collaboration model.

• Develop meaningful reports to facilitate better- informed management decisions.

• Facilitate Integration procedures (6 Integrated

Applications) through Enterprise Service Bus.

• Liaison with Infrastructure & Operations Teams for day to day system operations & planned activities e.g. hardware & software upgrade, server virtualization, security audit of EDMS system & document archives.

• Upgrade, manage, maintain (Face-lift) and tune the application system for high availability and fast access.

• Provide functional & technical assistance (SME) with preliminary information to end users about different document management system modules/ capabilities.

Nationality: Pakistani, Marital Status: Married.

UAE Driving License: LMV International.

Language Proficiency (W, R, S, L): Urdu (Native),

English (IELTS Band 7.0, 7.0, 7.0, 7.0),

Arabic (Fluent, Fluent, Intermediate, Intermediate). Curriculum Vitae

Ali Akbar Jilani, PMP

Work Experience: 15+ Years (12+ years UAE).

E-mail: acvycw@r.postjobfree.com Skype: aajilani.info Mobile: (PK) +92-331-*******/ (UAE) +971-**-******* Availability: Immediate.

Version: 18th July, 2016

Resume: Ali Akbar Jilani Page 2 of 4

• Lead and manage EDMS operations, services and

activities to ensure that activities are delivered in line with client's requirements, IT & Business priorities and that a consistent approach is taken wherever necessary.

• Implement guidelines for operating procedures in compliance with organizational standards.

• Refer major software problems to vendor service

personnel for correction and resolution.

• Develop or adapt user training material & manuals. Achievements:

1. Service Mgmt. - Customer Satisfaction since 2007. 2. Reliable EDMS System & Upgrades.

3. Fast Access to Docs. 15+ Million Docs.

4. Several Departments migrated from conventional File System (Shared Folder) to EDMS.

5. Six (growing) Integrations on top of EDMS.

Role 2: Project Manager at InnoKAT L.L.C. (Additional Role over from Sept 2012 till May 2015) 1. Emirates Post Intranet Portal - Govt. of Dubai (Offshore Dev. for Integrated Joomla Portal) 2. EDMS Upgrade from eDocs DM 5.1 to DM 5.3 – Roads and Transport Authority – Govt. of Dubai. 3. Online Portal Development – Crystal House (InnoKAT Partner Company) 4. Change Management - Al Hares System for Roads and Transport Authority (RTA)- Govt. of Dubai

• Provide onsite and off-shore Project Management

support to assigned projects (project planning, risk and dependency analysis, mitigation planning, status

updates, develop key messages for stakeholders etc.)

• Control Scope, Time & Cost.

• Develop and keep up to date project documentation including technical specifications, project & resource plans and project status presentation.

• Lead and guide local & virtual teams of developers, designers, business analysts on project activities.

• Participate in Business Analysis Activities.

• Establish short and long-term project plans (aligned to objectives) with associated communications documents, Manage priorities, Strategies, make/ buy analysis.

• Estimate resources and team members to achieve

project goals. Set and continually manage Client

relationships along with project expectations of team members and other stakeholders.

• Create project schedule, resource allocation, task assignment; Ensure accurate estimates are prepared.

• Oversee planned execution, Identify & manage project dependencies/ critical path to ensure adherence to budget, schedule & scope.

• Create/ Manage product test plans to identify and resolve issues/ conflicts within the project & team.

• Supervise and execute development of all UX

deliverables from storyboarding, information

architecture and interaction design, to UI design & wireframes, as well as visual standards.

• Develop project progress reports for stakeholders with recommendations to mitigate/ eliminate risks.

• Ensure all standard project management activities are performed as per chosen methodology (Waterfall/ Agile).

• Document Lessons Learned.

• Perform Project Closure activities.

Achievements:

1. Customer Satisfaction ~ Recurring Business

2. Improved Utilization of Off-shore Resources

3. Business Process Improvement

Other Projects undertaken at InnoKAT L.L.C. in Role of EDMS & Presales Consultant. 1. Ajman E-Government & Free Zone Authority (Govt. of Ajman) Business Analysis & EDMS Implementation (Open Text eDocs DM 5.1.0.5.) 2. Sorouh Real Estates Abu Dhabi – UAE; EDMS Implementation & KOFAX Ascent Capture Integration. Web Portal and Application Development

S & R Logistics F.Z. L.L.C. (Software Engineer: Dec 2005 – Apr 2007) 1. www.Phonetrade.cc

2. www.CPUtrade.cc

3. www.Worldtrade.cc

Mobile Trading Portal with 500+ member international traders (250 from UK) Computer Accessories Trading Portal.

General Trading Portal with member traders from across the globe. ARY Speed Remit World Wide F.Z. L.L.C. (Software Engineer: Nov 2004 – Sep 2005) 1. www.speedremit.ae Online Money Transfer System along with B2B data exchange (over FTPS) module. Responsibilities:

• System Development & Maintenance. Requirements Management, Use web analytics to optimize system performance visitor experience, identify areas of improvement and maintenance using A/B testing. Optimize scripts

& speed (using techniques such as header compression).

• Work closely with Project Stakeholders and Development Team to develop detailed specification documents with clear project deliverables, timelines to ensure timely completion of deliverables. Communicate design strategy and rationale to key stakeholders.

• Collaborate with marketing teams to evolve UI component design, perform content writing and SEO.

• Communicate progress reports to Project Leaders in a team and in Individual capacity.

• Engage in outside-the-box thinking to provide high value-of-service to clients.

• Educate peers in best practices around information architecture, interaction & visual design and emerging tech. Version: 18th July, 2016

Resume: Ali Akbar Jilani Page 3 of 4

Software & Middleware Development

1. Elixir Design Pro Tools Manager (Windows/ Shell API Development). (Feb 2002 – Aug 2002: www.elixir.com) Windows Shell Integrated Application (for Print Resource Management for IBM AFP and Xerox Printers) developed in C++ using Objective Toolkit for interface design. All Project Object Oriented Analysis & Design was performed in UML using Rational Rose. The tool was the next generation (Windows Platform) for the product developed for other platforms. (Team Size: 15 people). Full SDLC Participation. 2. Elixir Design Pro Graphics Editor (Print Resource Management). UI Development of a Raster Graphics Editor (using GDI in C++) 3. Work+ Document Management Web Service & Client (2003-2004: www.workplains.com) Design, Development and Deployment of an XML Web Service (SOA) for central management of documents and Web Service Driven Document Management Web portal with front end developed in ASP.Net and C#.

Corporate Trainer

PMP (Project Management Professional) Trainer @ Zabeel Institute – Dubai. Conducted Microsoft Project 2003 Training - WorkPlains (Pvt.) Ltd. (2004) Project Professional, Server and Web Access & Collaboration using Outlook Roads & Transport Authority Govt. of Dubai (2007 – 2014) EDMS Group Trainings & Workshops for Roads & Transport Authority, Govt. of Dubai - 500+ Users. Educational Background

Masters in Computer Science [Major: Software Engineering] Jan. 2001 International Islamic University Islamabad.

Final Project : Elixir Design Pro Tools Manager & Pro Graphics Editor. Bachelors (Hons.) in Computer Science [Major: Computer Science] Dec. 2000 International Islamic University Islamabad.

Certifications

Professional Development:

Project Management Professional (PMP) Aug 2011

Information Technology Infrastructure Library (ITIL) V3 Foundation May 2012 Certified Business Analysis Professional Course (CBAP - Exam: Sept-16) Feb 2016 IBM FileNet Content Manager V5.1 Jun 2013

Project Management Using Primavera 6.0 Apr 2012

KOFAX Ascent Capture 7.5 Dec 2007

Microsoft Certified Application Developer (MCAD) Cert. + Course Sep 2004 Microsoft Certified Technology Specialist (MCTS ) Course Dec 2008 Leadership & Personality Development:

Timelenders Strategic Vision (Personal & Professional Vision Paradigm) Timelenders Strategic Time Management (Time Management Workshop) Timelenders Performance Management (Performance Management) Strategy Design & Management (British University In Dubai) Memberships: Project Management Institute (PMI), International Institute of Business Analysis (IIBA). Core Competencies

Project Management, Service Management

Primavera 6.0, MS Project Professional, Server & Web Access 2003, BMC Remedy. Programming Languages, Scripting, Databases

C#, VB.Net, C++, VB Script, Oracle 10g/11g, MS SQL Server 7.0/2000/2005, MS Access. Development Experience

XML Web Services, Windows Services, ATL Com, Windows Shell APIs, COM, MFC. Web Technologies & Client Side Scripting

ASP.Net (Framework 1.1, 2.0), ASP, JSP, Servlets, HTML, DHTML, JavaScript, CSS, Flash. ECM/ Content Management, Business Analysis

Hummingbird DM 5.1, Open Text DM 5.3.1, File Net Content Manager V5.1, KOFAX 7.5. Version: 18th July, 2016

Resume: Ali Akbar Jilani Page 4 of 4

Distinctions

Organizer ( Medal of Honor )

4th All Pakistan Inter University Computer Science Competition (28/03–01/04 2001)

Host, Organizer

University Debates, Presentation Competition (2000, 2001).

Presentation Competition

1st Prize in University Presentation Competition (1998).

Topper in FSc.

Govt. Degree College Satellite Town Rawalpindi, Pakistan. Five Years Record Holder. Topper among Pre-Medical and Pre-Engineering.

Good Communication Skills

Conducted Trainings on “PMP - Project Management Professional”, 450+ users

(group trainings) for Roads and Transport Authority (RTA) – Govt. of Dubai. References and other Details to be provided upon request

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