Shannon Porras
Kalispell, MT *****
Email: acvyb4@r.postjobfree.com
OBJECTIVE:
Employment with an established firm that will provide a stable work environment
and allow me to utilize my experience in the work place.
EDUCATION:
Sept. 2005 Southwest Certifications - Phlebotomy Technician Certification
2000 - 2002 Criminal Justice - New Mexico State University
1997 - 1998 Office Management - New Mexico State University
1993 - 1995 Alamogordo High School - 1995 Graduate
EXPERIENCE:
5/2013 - 6/2016 New Mexico Brain Institute - Neurologist
Responsible for opening and maintaining an organized office. Daily duties included, but not limited to; data entry, answering incoming calls, scheduling and confirming appointments. Taking messages and prescription requests from patients and resolving problems. Co-Pay collections, verifying patient eligibility. Obtaining prior authorization for medication. Daily contact with patients, knowledge of medical terminology, and maintaining patient accounts. Knowledge of ICD-10 codes.
06/2012 - 5/2013 Mountain View Dental
Employed for Mountain View Dental as a Dr. Assistant/Chair Side Assistant. Responsible for preparing patients for procedures, sterilize and disinfecting instruments, setting up instrument trays, prepare materials, and assist dentist during dental procedures. Record treatment information in patient records. Providing postoperative instructions prescribed by dentist. Assist dentist in management of medical and dental emergencies. Extractions, Impressions, Pour up, trim, and prepare molds. Tools and Technology. Knowledge of Endo, Crowns, Bridges and Partials. Knowledge of X-Rays, Ordering office supplies, Assisting dentist where needed.
05/2010 - 11/2011 Pawan Jain M.D., Neurologist
Responsible for opening and maintaining an organized office. Daily duties included, but not limited to; answering incoming calls, scheduling and confirming appointments. Taking messages and prescription requests from patients and resolving problems. Co-Pay collections, verifying patient eligibility. Obtaining prior authorization for MRI’s, CT Scans, and all other imaging ordered by the Physician. Pulled daily charts, filing, completed necessary documents for medical records. Data entry, front and back office duties, vitals, daily contact with patients, knowledge of medical terminology, and maintaining patient accounts. Knowledge of ICD-9 codes.
07/2008 - 05/2010 Mountain View Dental
Employed for Mountain View Dental as a Dr. Assistant/Chair Side Assistant. Responsible for preparing patients for procedures, sterilize and disinfecting instruments, setting up instrument trays, prepare materials, and assist dentist during dental procedures. Record treatment information in patient records. Providing postoperative instructions prescribed by dentist. Assist dentist in management of medical and dental emergencies. Extractions. Impressions. Pour ups, t rim, and prepare molds. Tools and Technology. Knowledge of Crowns, bridges and partials. Knowledge of X-Rays, Ordering office supplies, Assisting dentist where needed.
08/2005 - 11/2005 Dona Ana County Detention Center
Duties included; Intake of personal property. Received and logged all collected items from Booking Clerk into computer. Assigned inmates with necessary items needed for stay in center. Released property back to owner once released. Maintained and updated inmate accounts with necessary information. Daily contact with inmates. Distributed inmates new items as requested. Answered phones, and maintained locker area.
5/2004 - 02/2005 Axis Healthcare Financial Group
As a Reimbursement Specialist, my duties included, but were not limited to; providing specific reimbursement support to patients. Daily interaction with Commercial Payers. Insurance verification and benefit investigation. Prior Authorization, procedures, and knowledge of insurance plans and benefits. Understanding MC and Medicaid. ICD-9, HCPCS, and CPT experience. Performing timely reviews and resolution of pended claims to minimize age of claims. Numeric and Alpha Data Entry, filing, and collections. Coding, submission of primary and secondary claims. Understanding COB and EOB.