Sabrina M. Morrow
Volt Staffing-Contracted to The Santa Barbara Rescue Mission
Administrative Assistant-Receptionist
Santa Barbara, CA 2016
High visibility temporary position requiring daily client-vendor-donor contact.
Supported administrative and development staff by shredding sensitive documents, in fundraising endeavors (i.e. mailings, events /meeting planning, etc.), by receiving, processing, and receipting all donor gifts appropriately.
Supported program staff as needed with administrative tasks.
All general office skills; phones, reception, computer, scanning, faxing, coping, shredding, extensive manual mailings, maintaining security, etc.
Macy’s Department Store
Seasonal Cosmetic Cashier and Sales
Santa Barbara, CA 2015-2016
●Provided support in sales and cashiering in the Cosmetic department in Macy’s.
●Provided valuable knowledge and demonstration in skincare and enhancement applications with customers.
●Superior customer service skills.
●Consistently exceeded posted daily sales goals (non-commission).
Crossroads Staffing- Contracted to the County of Santa Barbara ACT Team
Administrative Assistant for a group of Clinicians
Santa Barbara, CA 2014-2015
●Provided Administrative support for a group of Clinicians, as well as a myriad of general office tasks.
●Refurbished, reorganized, and revamped all patient/client charts as The Act Team for Government. Daily open/closed confidential shelving units: 1 medication locker, Propay cabinet, Client charts, etc.
●Re-labeled government applications files, greeted/weighted-in clients for in-house doctor. Phones, reception, computer, gave information, etc.
●Worked in the administrative area of a lab generating labels from Word Documents for Lab Policy Manuals.
Crossroads Staffing- Contracted to Davies Public Affairs
Administrative Assistant and Phones Representative
Santa Barbara, CA 2015
●Telephoned voters to supply them with pertinent voter information.
●Addressed and stuffed envelopes with significant confidential information for a client mailing.
Santa Barbara Regional Health Authority/CenCal
Administrative Associate and Personal Assistant to The Director of MIS
Santa Barbara, CA 1995-2002
●Provided Administrative support for the Director of MIS and all areas of the MIS Department; coordinate department meetings with other Authority staff as well as outside vendors and clients.
●Maintain and organize Director’s calendar and schedules; research (price/product), purchase and distribute office equipment and supplies; track/monitor Purchase Requests and work with Administrative Services and Finance Departments as needed.
●Coordinate payroll for MIS staff (as well as Claims and Reimbursement staff as needed). Track, process and account for all VISA bills within the MIS Department; copy, FAX (and maintain log) and keep files for the MIS Dept.
●Revise and maintain MIS policies and procedures; sorting/distributing department mail; scan, input data.
●Scan and maintain sensitive confidential OILS (Operating Instruction Letters) received from the Governor’s office as supportive back up to Adjudication, Claims, and; maintain correspondence in contacting vendors and coordinating service accounts, troubleshooting, reimbursement, and reconciliation of managers’ expense-credit card accounts as needed.
●Perform general clerical work for department as directed by/for the MIS Director data entry, scanning, label making, FAX, copying and collating, typing, filing, inventory, correspondence, mailings, payroll/timecards, PO/PR’s, monthly reports, research and information, office organization, [provided] meetings and travel arrangements for staff, outside vendors, and clients; phones, computer skills, cashier, radio dispatcher, domestic/international sales and shipping support, errands/deliveries, research, archiving and maintaining company library.
●Myers-Briggs Training Seminars on Personality & Sexuality In The Workplace
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Dr. David Cumes Office, Urologist: Adult and Pediatric
Medical Office Assistant/Insurance and Collections Specialist
Santa Barbara, CA 1990-1993
●Insurance primary/secondary Billing and Collections. Cashiering. Scheduling appointments and surgeries. Greeting Patients.
●Cleaning the rooms and sterilizing all the instruments in the autoclave. Performed some minor UA labs, and "filled in" on minor back office procedures.
●Trained as a Medical Assistant.
●Charting and filling labs and doctor notes. Answered phones and did reception.
●Troubleshooting, generate HCFA /claim forms, and itemized patient accounts.
Santa Barbara Cottage Hospital
Unit Secretary for Pediatrics and Oncology
Santa Barbara, CA 1990-1991
●Medical Unit Secretary; phones, scheduling surgeries and appointments, transcribed doctors’ notes.
●Provided caring support for medical staff, patients and their families
Santa Barbara YMCA
Membership Specialist
Santa Barbara, CA 1988-1996
●As a Membership Representative: cashiering, phones, scanned member information, facilitated ID cards, and entered all member data on SBYMCA Intranet and Internet. Gave tours and "sold" the YMCA.
●Provided membership assistance in research and monthly statistical reports. Trained two membership Directors.
●Participated in the SBYMCA Campaign for Youth.
●Volunteered: as a tour guide for senior members to Catalina Island, J. Paul Getty Museum (both), Los Angeles’ Farmers Market, and NBC Studios
●Specialty Customer service training
Designer Cuts & M.S. Brenner Salons
Licensed Cosmetologist & Manager
Goleta, CA 1983-1987
●Cut and styled hair: perms, color. Pierced ears.
●Outclassed in skin care and make-up treatments.
●Salon graduate work in London, England at Jingles International. Well educated on how to work special effects color and special effects cuts.
●Recruited and vetted new stylists for employment.
●Won sales awards
Education
Antioch University - Santa Barbara, CA
B.A. in Business Administration
Santa Barbara City College – Santa Barbara, CA
A.A. in Marketing
Santa Barbara City College – Santa Barbara, CA
Medical Assistant Degree Certification
References on request