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Customer Service Front Office

Location:
Houston, TX
Posted:
July 29, 2016

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Resume:

LYKESHIA TURNER

**** ******* ******, *******, ** 77088

PHONE: 832-***-**** EMAIL: acvxv5@r.postjobfree.com

OBJECTIVE

To obtain a corporate position in a well respected business. With the opportunity, I would utilize my skills for advancement for the company and myself.

EXPERIENCE

VERIZON WIRELESS (2014-2016) - Solutions Specialist

Analyze customer needs and presents solutions; ensure that our customers have an excellent in store experience; deliver the best product set up and coaching experience possible; provide our customers with basic understanding for the functionality of the products and accessories they purchase so the can immediately enjoy their new solutions; support daily business operations; including processing customer transactions and auditimg cash receipts daily; answering phone system; faxing and emailing; inventory of devices and accessories.

CALIBER COLLISION (2014-2015) - Receptionist

Responsibilities include scheduling appointments, answering the telephone, setting up new clients, over the counter sales, mailings, computer operation, financial transactions, filing, and front office and reception area maintenance. Receptionists will assume the responsibility for acquiring the insurance and legal information necessary for the performance of their duties.

SANTA MARIA HOSTEL (2010-2012) - Client Service Technician (CST)

Grounds checks, Client Searches, Medication Count, Drug Screens, Room Checks, Medication Check-In, Medication Management and Administration, Medication Disposal, Daily Activity Records, Chart Counts, Filing, Admission, Discharging Clients, Room Inspections, Answering of Phones, Take Messages, Incident Reports, Non-Compliance, Family/Child Visitation, Mail/Packages, Vitals, etc.

DOUBLETREE HOTEL ( 2009-2010) - Front Desk Agent / PBX Operator

Check-in / Check-out Guests, Daily call around logs, Count cookies, Answer multi line phone systems, Handle cash, checks, receipts, etc.

GARZA VETERINARY INC. (2009-2009) - Receptionist

Responsibilities include scheduling appointments, answering the telephone, setting up new clients, over the counter sales, mailings, computer operation, financial transactions, filing, and front office and reception area maintenance.

LOCKWOOD FUNERAL HOME (2004-2009) - Printshop Supervisor / Funeral Attendant

Design and print funeral programs, wakecards, bookmarks, pricelists, contracts, receipts; Answer multi line phone systems; take messages; Handle money; Console families in their time of need; Drive limos, hursts, flower cars; Dress bodies; Hair and makeup, etc.

WALMART (2002-2004) - Customer Service Agent / Cashier

Exchange and return customer items; Handle money; Ring up items; price checks, etc.

EDUCATION

Nimitz High School (1999-2002 Graduate)

Royal Beauty Careers (2005-2006 Graduate)



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