HUNAINA MASOOD SHAH

*-*** ********** ****** *****

Saskatoon, SK S7N 1L6

306-***-****

acvxug@r.postjobfree.com

QUALIFICATIONS

•Proven ability to identify, analyze and solve problems

•In-depth knowledge of assisting clients in routine tasks and complying with their needs

•Excellent interpersonal and analytical skills

•Very competitive, energetic and goal orientated

•Ability to work in team or individually

WORK HISTORY

CULINARY SERVICES (UOFS) Saskatoon. SK 2014-present

Team Member at Starbucks

Greets customers and provide them with excellent customer service

make coffees and other drinks as demand by customer

Resolves escalated customer service inquiries and complaint

PAKISTAN STUDENT ASSOCIATION 2015

Social Secretary at PKSA – executive team member (Volunteer)

Organise fun and social events for students

Help new students to settle in Saskatoon

Play an important role in promoting the events.

WALMART PRESTON CROSSING Saskatoon, SK 2014

Cashier

•Communicates and explains Membership types, programs, and benefits

•Provides direct assistance to customers.

•Performs cashier services; process refunds, and conduct intercom

announcements.

ATA ZIA COMPANY (PVT) LTD. Karachi, Pakistan 2014 Apirl-July

Administrative Assistant

Performed administrative and office support activities for multiple supervisors

Oversaw receptionist area, including greeting visitors and responding to telephone and in-person requests for information

Designed electronic file systems and maintained electronic and paper files

MOBILINK NETWORK Karachi, Pakistan 2012-2013

Customer Service Representative

Used telephones to reach out to customers and verify account information

Greeted customers warmly and ascertain problem or reason for calling

Handled customer inquiries

EDUCATION

UNIVERSITY OF SASKATCHEWAN

Bachelor in Economics and minor in Entrepreneurship ( 2nd year almost done )

2014-2017

THE CITY SCHOOL KARACHI, PAKISTAN

Ordinary Level and Advanced Level Cambridge Certificate in Education

2009-2013

VOLUNTEER WORK

I have volunteer at Dar-ul-Sukoon( a home for disable children) for one year in Pakistan

I have volunteer at campaign of KFC for collecting charity.

I have volunteer as a student crew member at U of S

REFERNCES:

Hafiz Faizan Ahmed

President of Pakistan student association

PHD student at University of Saskatchewan

Contact: 306-***-****

Rohit Sachedeva

Physical therapy assistant at City hospital

Contact : 306-***-****

Atul nayar

Employee at Scotia Bank ( main branch)

Contact: 306-***-****

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