***** * *** **

Chicago, IL *****

773-***-****

acvxr6@r.postjobfree.com

Andrea Patten

Key Skills

Telephone & Front Desk Reception, Customer Service, Filing, Database & Records Management, Administrative Support, Complaint Handling, Data Entry (40 WPM).

Experience

August 2013 – Present StudentScout Chicago, IL

Customer Service Representative

Contact students concerning online education inquiries, answer inbound customer calls, update student data records, connect students with Admissions Representatives and general information to point of contact schedule appointment and fill-in for the front desk Receptionist..

March 2011 – June 2013 Central Steel & Wire Chicago, IL

Laborer

Assembly line quality control & general laborer duties

June 2007 – December 2010 Medical Express Ambulance Skokie, IL

Administrative Assistant/ Receptionist

Assistant to HR Manager, responsibilities include (but not limited to), answering all incoming phone calls, greeting incoming applicants and other visitors to the company, filing workers’ compensation claims, filing all documents to employee files from the HR and Payroll department, report and disclose information on all types of employee benefit plans, assisting with scheduling interviews for potential employees, make sure MVRs are acceptable for driving, prepare proper documents for new employee orientation and general office duties such as, ordering all office supplies, light typing, faxing, coping, and mailing all confidential documents.

March 2003 – April 2007 Superior Ambulance Service Elmhurst, IL

Administrative Assistant/ Receptionist

Assistant to HR Manager, responsibilities include answering all incoming calls in regards to employment inquiries, distribute applications to potential employees, grade all test given for employment, order and distribute uniforms to employees, schedule interviews, book conference room for Managers meetings, light typing, faxing, coping, and filing confidential documents. Provide any additional information if needed.

Education

John M Harlan June ’88 HS Diploma received

Olive Harvey College August ‘90

Skills

Self motivated, highly organized, decisive, multi-task, responsible, work well with others, great interpersonal skills, work well in a fast paced & changing environment

Reference

Available Upon Request

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