Doyle E. Betters

**** **** ***., **

Washington, DC 20011

acvxq1@r.postjobfree.com

Objective: Aspire to join a reputed company to perform my best abilities as a Windows System Administrator.

Summary of qualifications:

Windows Server 2012, 2008, 2003 Engineering and Administration

MS Exchange Server 2012, 2008, 2007, 2003, Engineering and Administration

VMware vSphere 5.1, 5.5, 6.0

SAN/NAS Storage Support

Windows Power Shell

SQL Database 2008, Administration

Web Server Administration & Computer Systems Analysis and Design

Network Connectivity and Troubleshooting

Help Desk Management and Desktop support/deployment

Secret Security Clearance: Active

Secret Clearance: Active

Education: Computer Science, UDC

Technical:

Comp Tia, Security + Certified

Cisco CCNA, Certificate

VMware vSphere esxi5.5, Certificate

SQL Server, Administration, Certificate

Microsoft Server Administration, MCTS Certificate

Experience:

DOD Fort Myer 10/2015 – Present

Systems Administrator Fort Myer, VA

Server Administration and Systems Engineering - Participate in all phases of technical solution to include analysis, evaluation and integration to the existing infrastructure. Managing all the HDD, Hardware, Servers, SAN's, UPS, in and on Server Room Racks. Apply higher-level business or technical principles and methods to meet difficult technical problems and arrive at timely system resolutions. Print Server management and troubleshooting. Troubleshoot and analyze web, SharePoint portal, Windows Services Update Server (WSUS), and a wide-range of specific server (functions/configurations) to ensure reliability. System Center Configuration Manager (SCCM) is managed as a VM, but supported by the SCCM Team.

VMware (ESXi 5.5, 6.0) - Server Administration in the Virtual Environment. Provide systems administration, primary focus of server virtualization. Utilize VMware in load/capacity analysis, trend monitoring, resource utilization, and plan and implement or recommend resolution. Create new virtual servers, use a template for updated 2012r2 testing, stig, patch and push to production.

Storage - Maintain SAN Array HDDs in good standing, manage array as Server needed such as adding more capacity. Hardware; HP Storage Works/MSA 1000 Controller.

Security - STIG/IAVA; Security Technical Implementation Guides (STIGs). STIG systems according to SCAP design, development, installation, operations, and maintenance concepts. Install security patches are installed in accordance IA guidance and configuration management policies. Server patching; STIGS, SCAP tools are used for insuring security hardware compliance. Each week IAVA results are received from the IA Scan Server Team.

Backup System – Using Backup Exec for on and off-site storage facilities, Tape Library – HP MSL 5000 and Quantum Scalar i80, Backups are Full and Incremental. Every 1st week of the month, We take all the tapes to offsite storage. Assist Government in analyzing and improving current capabilities on an on-going basis providing technical support in the backup systems and components and restore data as the client needs.

SCIF (Sensitive Compartmented Information Facility) - Administer the SCIF data center (standalone network) provide diagnostic testing and resolve problems. Upload anti-virus definitions and software updates; perform tape backup administration, load external hard drives to transfer data to the SAN; install new/replacement hardware. Create accounts for personnel when access to the SCIF data center is required.

DISA Fort Meade 09/2014 – 10/2015

Windows Systems Administrator Fort Meade, MD

Identify vulnerabilities, operational risks, download IAVMs, and patch all network devices in the Testing and Development Labs.

Act as an experienced source of knowledge for Network Engineering, design, and implementation services for a large and complex Defense Information network

Provide break/fix incident management support for Network Outages, troubleshooting, systems sustainment, maintenance, documentation and status reporting to management.

Provide direction and recommendation on the optimization of monitoring tools and provide management with network design solutions.

Provide operating, technical, GOTS/COTS application support for all DOD end users, developers, contractors, and management.

Support the operation, maintenance, and modernization of switched network domains and data converged on the network.

Provide team support for all Systems Administrators, Windows, Unix, Network Infrastructure, and Oracle DBAs.

Develop proactive monitoring parameters that allow for resolution of potential issues prior to user impact.

Provide technical and professional mentorship and training to other members of the team.

Army National Guard Bureau 01/2010 – 9/2014

Network Engineer Arlington, VA

Network Administration: Tier-3 LAN Engineer, Windows Server 2003, 2008, 2012, 10+ years. AD Forest, Domain, design, maintenance and support, group policy. DNS, DHCP, IIS, RRAS, Hyper-V, WSUS and Server Patching.

VMware Sphere esxi4.1, 5.5, installation, maintenance and support.

Cisco router and switch maintenance and support, VLAN, and firewalls.

SAN/EMC, Net Apps/FAS, DFS, Support Maintenance.

Remedy Helpdesk ticketing with direct client support

MS Exchange Server Administration: Exchange Servers 2003, through 2012, design, installation, maintenance, role assignments, Mail security, Remote Connectivity and Outlook Client support.

Enterprise Tape Backup: Com-Vault Software, Spectra Logic T-120 tape library management, maintain and support daily differential and full weekend backups, job modifications, disaster recovery testing and disaster recovery planning.

DOD Military program support, AR-25 Army Regulations/Information Technology, Active Client, DOD Root Certs, CAC/common access card support, AKO-Army Knowledgebase Online, PKI Certificate support, Digital/Encryption. This includes experience with equipment requisition and software deployment methodology of best practice.

US Postal Service, Training Ctr. 9/2008 – 01/2010

Network Support Administrator Potomac, MD

Providing excellent customer and troubleshooting skills in a multi domain server 2003 network environment and support of 900 clients. Major roles include Network Administration, Server Patching, maintenance, Desktop technical Support. Server maintenance includes patch management, connectivity, backups, etc.. Other administrative duties include network security, exchange server, blackberry and client support, network printer installation and support, video teleconferencing, and laptop training labs.

Network administrative duties include maintaining active directory with regard to group policy, extensive use of server tools and utilities in troubleshooting daily network problems.

Other responsibilities include setup/teardown of networked workstations, AV equipment in classrooms and/or conference rooms for client training needs.

Security administration includes firewall maintenance, PKI registration and installing digital certificates.

Improving Server connectivity through server monitoring software and migration of network devices for improved network performance.

Computer Associates, 3/2006 – 9/2008

Messaging Support Engineer Herndon, VA

CA Mail Messaging Support Engineer providing excellent customer support to Network Engineers and CA clients in support of CA Messaging (Exchange, GroupWise, Lotus Notes, SQL, Etc.) Products. CA products include: Message Manager, Index Search Server, Archive, Supervision, Discovery, and Web Access.

Install Mail Messaging systems and CA products for CA clients at the customer s’ site. Create custom business rules for CA clients such as corporate banks and law firms. Create virtual environments for testing and troubleshooting problems at the client site. Exchange Server Administration versions 2003 and 2007.

Experience working with ADAM, MDSE, MDAC, and LDAP. Experiences in using these utilities include Active Directory maintenance and installation due as a prerequisite to major components such as ISA, Exchange, SQL, Microsoft toolkit utilities, etc.. Active directory accounts and domain maintenance support.

Install, configure and maintain Microsoft virtual server and Vmware as a troubleshooting tool for mimicking and resolving problems at our customer site locations. Extensive client working environment includes SQL Server 2005 and Exchange 2003 and 2007.

Dept. Defense - USMC, 9/2003 – 3/2006

Network Engineer Woodbridge, VA

Primary daily roles are serving as Network Engineer and managing Help Desk. Administer, maintain and support wireless devices, Blackberry and Good Link servers. Satisfying my users/clients with expedient and courteous resolutions is my primary goal.

Setup and maintain new LAN/WAN sites at remote locations. Push patches to servers/workstations via WSUS, SMS, SAS servers. Provided server backup/restore support using new Com Vault enterprise backup system. Manage existing cluster server environments. Install/Configure new servers, arrays, NAS/SAN, router/switch, printers, Sys/Apps/Share Point

Install/Maintain NOS, Win Server 2003, Exchange/OWA, SQL, Share Point, Web, Blackberry, Etc.. Install/support/train client/users; XP, Office2003, all network/client software and applications. Install test bed rack systems for planning, staff training, hardware/software testing, and etc.. Provide security level from the network firewall to Domain level security via Group Policy. Best Practice in Trouble/Prevention include; Perfmon, Event Viewer, Telnet, Fluke Networks.

Army Electrical Engineering Battalion 3/2001 – 9/2003

Network Engineer Ft. Belvoir, VA

Provide network access via satellite, installation, connectivity, testing, support.

Configure and install servers, network switches, and other relevant LAN components.

Perform system/network administration (adding, modifying, deleting user accounts via Active Directory) and Email administration via Exchange Server.

Apply folder encryption via group policy, managing host security, file permissions, backup and disaster recovery plans, file system integrity, and adding and deleting users.

Maintain currency in network architecture and LAN components such as servers, switches, routers, and patch cord cabling. Install new hardware.

Exchange Administrator Lead responsible for all Exchange 2003 Messaging Servers in the Company Forest and Domain tree. Network roles include installation, administration, and troubleshooting of Microsoft Servers.

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