Ashley L. Walls

***** ****** ******** **.

Diamond Bar, CA 91765

909-***-****

acvxph@r.postjobfree.com

JOB OBJECTIVE

Seeking a Human Resources administrative assistant position that will allow me to utilize my acquired skills and knowledge. Offering proficiency in typing (55WPM), proofreading, spreadsheets, word processing, telephone techniques, scheduling, training, verbal and written “coaching”.

QUALIFICATIONS

Over 4 years of experience handling client files

Proficient in MS Word, Excel, and PowerPoint

Great organizational skills

Completion of Business Management courses including Human Resources

Good with numbers/figures, accurate in spelling and grammar

Excellent communication skills

Able to work well unsupervised

SKILLS AND ABILITIES

Ability to learn quickly

Positive attitude, work well with others

Reliable and prompt

Attentive to time schedules, able to meet deadlines

Willing to take on additional tasks to gain valuable experience

WORK EXPERIENCE

Personally maintained over 40 client files; call, e-mail, and meet with clients to keep all information up-to-date and correct.

Adhering to confidentiality agreements between clients and lawyers.

Create word and Excel templates to use for client information requested by lawyers and banks.

Call bank representatives and loan officers to speak on behalf of clients.

Deal effectively with client concerns and complaints; diffuse possible situations as they arise.

Keep a detailed log of daily activities; hardcopy files as well as files on a Microsoft database.

EMPLOYMENT HISTORY

November 2014 to current – Guest Service Assistant, Target Corp., Diamond Bar, CA

June 2010 to November 2014 – Assistant Case Manager, Legally Yours, LLC., Diamond Bar, CA

March 2009 to June 2010 – Server, Olive Garden, Chino, CA

January 2008 to June 2008 – Server, Shabu Shabu Station, Diamond Bar, CA

November 2007 to January 2008 – Sales Representative, Just Dogs, West Covina, CA

October 2006 to July 2007 – Server/Barista, Boulevard Bagels, Diamond Bar, CA

January 2006 to October 2006 – Hostess, Acapulco Restaurant, Diamond Bar, CA

EDUCATION

Mt. San Antonio College, Walnut, CA- A.S. Business Management, June 2013

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