SUMMARY

Dedicated healthcare administrative professional with more than 10 years of experience as an inpatient coder and medical office, records and billing coordinator. Proven individual, team, and leadership qualities with the ability to quickly learn new skills and handle a high volume of tasks and responsibilities in a fast paced environment while maintaining emphasis on the highest quality of client and customer support and confidentiality. As a member of your team, you will find me to have highly developed decision-making and problem solving skills, an extraordinary work ethic and superb professionalism that will ensure consistent outstanding results.

Skills and Competencies

Coding (CPT, ICD-9/10-CM/PCS)

300+ hours ICD-10-CM & PCS Training

Records and Information Management

Medical Terminology

Payroll, Bookkeeping, and Billing

General Office and Human Resources

Excellent Communication Skills

Customer Service/Support Oriented

Team Player

Proven Leadership Qualities

Efficient Data Entry

Administration and Clerical Knowledge

Professional Experience

Clinical Research Finance Specialist February-May 2016

MD Anderson Cancer Center

3 Months contract employment/Superior Group Staffing

Identify and categorize charges for participants of clinical research study utilizing a study calendar, coverage analysis, and clinical documentation

Coordinate and maintain a system for identifying and correcting coding issues; assist with resolving and ensuring coding and charge item issues

Coordinate with Principal Investigator (PI) and study team members to ensure the appropriate categorization of charges

HIM Coordinator Coder May 2005 – August 2015

Promise Hospital, Baton Rouge, LA

Oversee admission, concurrent and discharge coding for long term acute care facilities; consistently achieving 95% coding accuracy rate

Experience with DRG reimbursement methodology, documentation data sets and standards and clinical documentation improvement

Perform audits and complete corrections of inaccurate data in Meditech

Maintain a good working relationship with hospital staff, physicians, and outside personnel

Serve as a resource to physicians by answering their questions related to coding queries (ICD10, ICD9 and CPT coding)

Accurate and timely retrieval, preparation, scanning, indexing, and analysis of medical records to ensure compliance with HIPPA, JCAHO standards, and applicable hospital; when appropriate, request the patient complete an authorization form to request copies of medical records.

Supervise and develop other clerical HIM staff

Receptionist Record Ward Clerk July 2004 – April 2005

The Oaks of Mid-City Nursing Home, Baton Rouge, LA

Responsible for appointment setting, answering and returning phone calls, data entry, distribution of mail, and file maintenance

Answer telephone requests for patient information; review patient record to determine if content is protected and if written patient authorization is required for approved release

Perform new patient registration, updates patient information, data entry of demographics, and any other required information as described by policy; verifies and activates appropriate patient insurance plan Refers patients for screening to determine eligibility for special funding and refers patients with high account balances for consultation

Perform patient dismissal including scheduling follow up appointments and collection of patient current charges

Professional Experience cont.

Prepare for next day including printing of appointment list, confirming appointments, noting alerts for payments and balance’s, obtaining current insurance coverage, updating proof of income, pre-registering patients, and screening patients for program eligibility.

Verify insurance coverage by phone or web, review and route bills, correct information on bills as necessary, complete and send secondary billings for patients who have more than one third party payer, answer billing office telephone inquiries and provides assistance to patients or third party payers

Medical Transcription/Coding Intern March 2002 – May 2004

Blinn College, Brenham, TX

Completed more than 250 hours of transcribing and medical coding

Education

Pursuing Certified Coding Specialist (CCS) Certification, AHIMA, Fall 2016

Graduate Certificate – Medical Transcription/Coding, Blinn College, May 2004

Completed 87 credit hours pursuant of B.S. Accounting/Management, Southern University and A&M College

Graduate Diploma – McKinley Senior High School

Computer Skills

Microsoft Office Suite (Word and Excel), Microsoft Outlook, Windows based Applications,

Typing (55wpm), Ten (10) Key, 3M, Meditech, Electronic Health Record Systems (Epic), Multi-line Phone

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