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Manager Service

Location:
Chelsea, MA, 02150
Salary:
70,000.00
Posted:
July 29, 2016

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Resume:

Jacqueline M. Yang

** ******** ****** *********, ** 01604 508-***-**** acvxou@r.postjobfree.com

OBJECTIVE:

To obtain a position in the field of social work that will allow me to expand upon my skills, knowledge, and education.

PROFESSIONAL PROFILE

Effective communication, persuasive reasoning, organization and problem solving skills.

Consistently managed numerous projects and met objectives and goals.

Skilled in building community support, key coalitions and strategic interagency partnerships.

Experience working with diverse populations and communities. Strong working knowledge of social- justice based principals.

EDUCATION:

MSW Masters in Social Work (2015)-Wheelock College, Boston, MA.

B.A Criminal Justice May (2006) - Curry College, Milton, MA.

A.S Quinsigamond Community (2004) - College, Worcester, MA.

EMPLOYMENT:

Supervisor/ADA Coordinator

Department of Transitional Assistance

13 Sudbury St. Worcester MA.

March 2008- Present.

Assist DTA staff to support them in handling accommodation requests from clients or their advocates, as well as other disability protections.

Work directly with clients who are referred by a case worker on disability related issues, and, in some cases, implementing accommodations when it is not feasible for the case worker to implement a specific accommodation.

Review all accommodation requests and monitoring the provision of approved accommodations.

Review cases to determine initial and ongoing eligibility for transitional assistance programs and employment services.

Perform all tasks related to case maintenance and case management, including referrals to other state agencies, health care providers and other resources to support individuals and families as necessary.

Prepare and deliver explanations of eligibility decisions; Issue appropriate authorizations.

Evaluate and monitor client cases to ensure compliance with applicable federal rules and regulations.

Adult Basic Education Counselor

Worcester Adult Learning Center

Worcester Public Schools, Worcester, MA.

1/2007- 6/2012

Administered testing for student placement of GED and ESOL.

Partnered with community resources for development and job placement of students.

Conducted trainings and workshops pertaining to interviewing and resume building/job readiness skills.

Advised students on career and employment selection.

Recruited selection of students.

Reported and monitored student data to Massachusetts Department of Education.

Community Safety Initiative (Shannon Grant) Program Coordinator/Case Manager

Worcester Community Action Council, Inc., Worcester, MA.

8/2007-2008

Supervised staff and formed collaborative relationship with the Worcester Police Department’s Gang Unit.

Coordinated outreach and referral services. Maintained records/statistics.

Analyzed referrals and used data to create reports for the Criminal Justice Team.

Assessed individual’s education, work history, interests and challenges.

Assisted clients in setting and achieving goals such as GED preparation and skill acquisition.

Partnered with community resources to place criminal offenders in appropriate employment.

Service Coordinator-Worcester Public Schools

Worcester Community Action Council Inc.

Worcester, MA.

8/2006 – 6/2007

Provided mentoring and direction to at risk youth.

Assisted students in goal development and life skill acquisition.

Established corporate relationships to aid in job placement of youth.

Produced timely reports and notification as needed to for grant coordinator.

Substance Abuse Case Manager

Linda Fay Griffin residential home/Halfway house.

Henry Willis Center

Worcester, MA.

2/2005 – 2/2006

Developed individualized service plans (ISP) to facilitate the service participant back into the community by supporting their needs.

Responsibilities included coordinating and implementing the admission and discharge process of recipients including setting up appointments, conducting interviews and review of appropriateness for admissions/discharge.

Provided advocacy for service recipients as required.

Coordinated community based services.

Provided crisis intervention and mediation as required.

Transported recipients to meetings, appointments, court dates etc. as required.

Conducted random drug testing to detect drug abuse and made appropriate referrals for drug treatment.

Clinical Social Worker /Intern

Motivating Youth Recovery Detox

Community Healthlink, Worcester, MA.

05/2014-09/2014

Provided assistance to patients, families and others to enable them to deal with the psychosocial issues that impact substance abuse, mental illness and to maximize benefits from health care services. Includes psychosocial assessment, treatment planning as a member of multi-disciplinary treatment team, crisis intervention, discharge planning, and referrals to appropriate community resources, evaluation of core measures and networking with community services providers.

Social Worker/Guidance -Intern

Goodrich Academy/Alternative Evening High School

Fitchburg Public Schools

09/01/2014-06/2015

Provide social work services to individuals, families and groups that are reflective of the treatment goals established in the IEP to an assigned caseload.

Initiate regular contact with and engage parent(s) in the treatment process so as to ensure open communication and continuity of care.

Evaluate the needs of students and develop in conjunction with the multi-disciplinary team, IEP’s/treatment plan for each student as determined by the program staff.

Attend and actively participate in staff and team meetings.

Prepare and keep current records of contacts with student and significant others.

Prepare in the prescribed format, progress notes, IEP’S/functional analysis, safety plans, and social history updates in a professional and timely manner.

Consult and collaborate with other appropriate staff and/or agencies regarding case management in connection with specific client situations.

Complete quarterly reports on students who are Wards of the State.

Be knowledgeable of legislation pertaining to confidentiality/HIPPA and at all times, respect, by word or deed, students’ rights and privileges pertaining to confidentiality.

Provide home visits as needed to assist The Therapeutic Plan.

Participate in meetings and case staffing, i.e., intra and inter-agency hospitals, schools, etc. on behalf of students.



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