Sharde A. Butler

***** ********

Houston TX, ****1

832-***-****

acvxo2@r.postjobfree.com

Summary:

Over 7 years of customer service and support experience. Active listener that’s very detailed-oriented, with the ability to precisely multi-task. I have an innovative mind but still a swift learner that’s eager to gain knowledge and experience and can comfortably adapt to my environment professionally. Proficient with MS Word, Excel, and Outlook. Skilled in researching, analyzing data, and problem solving.

Work Experience

Fat Boy’s Bar & Grill 10/2014 – 05/2016

Bartender- Prepare and serve drinks, maintain sterile environment, stock bar, and document inventory, operate POS machine, and accurately handle cash and credit card transactions.

Ambitious Transportation LLC 03/2014 – 04/2016

Administrator/Dispatcher- Locate, organize and schedule daily transport trips. Confer with customers regarding status, questions or concerns. Receive, forward, & prepare documents. Maintain files and records. Create and send invoices to customers. Execute all required office duties.

Reliant Energy 05/2013 – 02/2014

Customer Service Agent - Assist customers with account inquiries, resolve customers issues, process payments, offer additional products, data entry.

Reserve Bar & Lounge 04/2009 - 02/2012

Bartender/Waitress- Prepare and serve drinks, maintain sterile environment, stock bar, and document inventory, operate POS machine, and accurately handle cash and credit card transactions.

BP Worldwide Security 12/2010 - 08/2012

Security Officer- Observe and report. Client escort, compose daily reports, secure entry and exit gates, check and document proper identification at Houston Hobby Airport.

R & R Tax and Collection Services 12/2010 – Seasonal

Assistant- Data entry, answers telephones, files documents, precisely use income tax software and operate fax and copier equipment.

Wal- Mart 04/2008 – 12/2008

Cashier/Overnight- Accurately handle cash, check and credit card transactions; maintain sanitary environment, and stock inventory.

Potbelly Sandwich Works 07/2007 – 01/2008

Team Member- Cashier, prepare food, operate commercial food equipment and maintain sanitary environment.

Education

Brazos School High School Diploma 2007

Houston Community College Registered Nurse 2010

License/Certifications

TABC Certificate

TWIC Card

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