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Customer Service Administrative Assistant

Location:
Calgary, AB, Canada
Posted:
July 29, 2016

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Resume:

HEIDI CHARLES

**** ** ****** **

CALGARY, AB T*E 0T4

CELL: 403-***-****

E-MAIL: acvxn4@r.postjobfree.com

OBJECTIVE: To seek a long term full time position in the field of Accounting or Payroll, and Administration

SKILLS/ATTRIBUTES

Quick learning, hardworking, and a dependable employee. Works well independently, with or without supervision. Proficient in all Microsoft Applications. Proficient with Agresso, SAP, Lotus Notes, Clarity, AccPac, Simply Accounting, Syspro and other in house programs. Excellent customer service skills. Positive and personable team player.

EDUCATION

CDI COLLEGE Payroll Administrator

Feb 2004 to Oct 20004

WORK EXPERIENCE

Payroll and Benefits Administrator

Bow Valley College

Oct 2014 to Nov 2015

Experienced and worked with Agresso payroll system

Experienced with Microsoft Outlook for emails.

Received and sorted all timesheets for payroll entry

Entered and verified all new Salaried and Hourly employees into the system

Changed and maintained all employee records

Enrolled all employees into both Pension and Benefits plan

Followed all rules of the collective agreements

Responsible for tracking and verifying all employee wage increases.

Corresponded by emails with supervisors and employees

Processed and finalized payroll on a semi-monthly basis

Sent completed payroll to finance for payments by due date

Processed and finalized all payroll government remittances.

Troubleshooting as required.

Payroll Time/Master Data Administrator

Precision Drilling Sept 2011 to Oct 2014

Master Data Administrator

March 2014 to Oct 2014

Experienced and worked with SAP payroll system

Experienced with Lotus Notes for emails

Maintained and entered all new hires into the system

Entered all terminations for both salaried and hourly employees into the system

Ran reports to verify the correct employees were placed on lay-offs

Responsible for entering any employee changes

Updated and verified all personal information inputted into the system

Entered all salary increases and pay adjustments for both hourly and salary employees

Corresponded and helped both salaried and hourly employees with requests via email or phone

Payroll Time Administrator

Sept 2011 to Mar 2014

Received and sorted all tour- sheets to the corresponding employee.

Verified, entered, balanced and filed time for all hourly payrolls on a weekly basis.

Liaised with rig managers and field employees

Checked and verified earnings for all Government Agencies. (HRDC, ROE)

Experienced with training of new employees, while helping others within the department.

Corresponded and helped both salary and hourly employees with requests via email or phone

Payroll Clerk

Elrus General Partnership

Contract - June 2010 to Jan 2011

Handled the full cycle of payroll

Entered timecards into the system on a daily basis

Checked and verified all entries made into the system

Processing of payroll, and maintenance of all employee files

Responsible to ensure tax deductions were made from the right province

Responsible to process funds so all cheques were made direct deposit

Accounting Clerk

Double Arrow Ventures

Feb 2006 to Feb 2010

Experienced and worked with Accpac payroll and accounting system

Experienced and worked with Simply accounting payroll system

Experienced with Microsoft Outlook for emails

Handled the full cycle of accounts payables, and accounts receivables.

Responsible for recording, classifying, sorting, and summarizing transactions in the

General Ledger

Generated reports for management and ownership analysis which included monthly bank

reconciliation's and account analysis

Responsible for being familiar and working with Canadian Payroll

Processing of Payroll and maintenance of all employee files

Responsible to ensure accurate employee cheques are issued for two separate companies

Analyzed and organized remittances of source deductions Bi-Weekly.

Provided customer service to vendors or suppliers as needed.

Company Administrator for Blue Cross

Responsible for meeting strict deadlines

Responsible to work independently within a team environment

Troubleshooting as required

Accounts Payable/Receivable Clerk

Ace Courier

Mar 2005 to Mar 2006

Processed transactions for preparation of monthly reports

Calculation of costs for customer billing

Generated monthly statements for clients for the purpose of collection

Overall in-charge for data input of all transactions involving customers

VOLUNTEERWORK

Administrative Assistant

Edwards Corporation

1993 to 1994

Collated projects as required

Responsible for photocopying, faxing, and mailing

Troubleshooting as required

REFERENCES AVAILABLE UPON REQUEST



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