ROYCE A. PLETCHER

***** *.*. **

Elkhart, Indiana 46514

574-***-****

acvxl6@r.postjobfree.com

POSITION OBJECTIVE:

Ready to fill an upper management position that will utilize my skills. To put forth my eager motivation, experience in manufacturing operations and quality management. Using process driven improvement tactics and focusing on customer satisfaction.

BUSINESS TRAINING:

Implementing Statistical Process Control

Fundamentals of Quality Audits

Source Quality Control

Total Quality Management

Material Requirements Planning

Supplier Management

Project Management

Cost/Benefit Analysis

Sales and Operations Planning

Facilitation Planning

Team Building

3-Square D Problem Solving

Just-in-time (JIT) Procedures

CAREER PROFILE:

Excellent track record in manufacturing operations and quality management.

Proven ability to train, evaluate and manage large successful production

employee teams.

Extensive expertise improving quality, efficiency, cost, safety, and employee

turnover.

Skilled in supplier development, process controls, and continuous process

improvement.

Highly capable of managing production projects through all life cycle phases

to completion.

Strong communication, documentation, and client service skills at all levels.

Resourceful problem solver, planner, and leader in fast-paced operations

environment.

EMPLOYMENT:

Forrest River

Georgetown plant 15

Assistant Plant Manager

July2015-Present

Run all aspects of a Class “A” gas RV plant

Oversee 13 Group Leaders and 250 employees

Check for rvia code violations

Inspectors and design help

Fast paste piece rate shop

Pro Custom Paint

July 2012 – February 2015

General Manager

Control every aspect of a custom R.V. paint shop.

Help design new paint facility from conception to completion.

Production scheduling.

Scheduling pickup and delivery.

Purchasing.

Cost analysis.

Visit all customers on a weekly basis.

Oversee 3 managers and 55 employees.

Quality control.

Cruiser RV LLC

February 2011 - June 2012

Manager

Evaluate and train employees in 2 plants.

Purchased required materials.

Performed daily cycle counts.

Implemented quality standards.

Inspected units before delivery.

Set up new paint facility from cradle to grave.

Safety committee

Damon Corporation

February 2006 – February 2011

Manager

Train, evaluate and manage 85 employees.

Maintain process quality and release motorized product to dealership.

Manage supplier development.

Track and resolve issues with quality and customers.

Administer line activities for safety, productivity, overtime and turnover.

Reduced overtime, quality defects and work force.

Implemented new quality deployment system, including introduction of quality initiatives in motorized and diesel lines.

Safety committee.

Carriage Incorporated

September 1998 - February 2006

Manager

Manage all aspects of body and paint.

Overseen vender relations.

Trouble shooting and problem solving.

Covered all aspects of service and warranty claims.

Control of all angles of inventory.

Directed corporate R.V. quality audit.

Managed an average of fifty employees

Glaval Corporation

January 1995 –September 1998

Painter

Paint and clear vans and parts

Advanced Painting

October 1989 - January 1995

Plant Manager

Managed all aspects of a custom paint shop.

Overseen human resources and customer relations.

Control of all inventory cost/benefits analysis.

Managed a shop of thirty employees.

Established and maintained quality standards.

REFERENCES

Numbers furnished upon request.

Nick Nicholas - COO KZ RV

Erik Stutsman – CEO Forks RV

Jeff Faught - CEO Cruiser RV

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