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Administrative Assistant Customer Service

Location:
Melbourne, FL
Salary:
9-10hr
Posted:
July 29, 2016

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Resume:

VALERIE BIVENS

**** **** ******

Melbourne, Florida 32901

803-***-****

321-***-****

acvxl1@r.postjobfree.com

Myrtle Beach High School - 1976 - 1980 – general curriculum/college prep.- Diploma

Horry Georgetown TEC – 1981 - Myrtle Beach, SC - Hotel/Motel Front Desk Operations – Certificate

Microsoft Office/Word-Excel

65 wpm

Word Perfect

POS Register System

Medisoft

WAFFLE HOUSE - Unit 2060 - I20-Exit 5 North Augusta, SC - 8/15-12-15 -2.92 plus tips - Extensive training to work at Waffle House. Must learn how to abbreviate orders, call orders correctly. No copy of customers food order is given to cook. All must be done the Waffle House Company way and is non-stop. Waited on customers, taking and delivering their food orders. A lot of customer service. Operate cash register taking payments and giving change. Stock and restock daily condiments such as coffee creamer, chili, sausage gravy, juices, sauces, jellies, etc.. Wash dishes, keep booths, chairs and floors clean. Setup for next shift. Make fresh tea, make sure ice bins are full. New bins for chili and gravy. Fresh juices made, Table condiments filled and replaced. All silverware clean and put away. Total all sales made by you for that shift. Count and total all meats that you served, Total all take out orders and complete mini menu test at end of Every shift.

ABOUT THYME CAFE - 212 Georgia Ave., N. Augusta, SC 10/2013 -3/2015 - 8.50 an hour plus split tips with all servers. - All dishes on the menu were handmade daily. Also had to prepare and have ready, 2 and 3 backups daily. Cooking and prep. constantly with detailed recipes to follow with all meals, side items as well as salad dressings. Important to always have back up for most items served. Waited on tables, set up and break down, cleaning dining area and behind counter. Washing all pots, plates, utensils, containers, bins, coffee makers. Opened and Closed cafe...total setup for daily business and complete breakdown and reset for following day. Also did outside venue work to promote cafe.

TRUE BALANCE CHIROPRACTIC -2004-2007 -Medical/Administrative Assistant for Chiropractic office of Wallace Privette. Daily interactions with patients,insurance companies and any other parties of interest involved in patient’s case. Medisoft Medical Software: all computer entries, i.e., general patient information, medical history and patient’s current complaints, doctor’s notes, findings and course of action. Completion of appropriate medical billing codes as well as preparation and maintainingof all physical patient files for in-office reference. AR/AP. Monthly office overhead and miscellaneous.

VOCAL MOTION - 1998-2003 -Owned and operated my own company in the music/entertainment industry providing Karaoke/DJ entertainment for all sorts of venues; public establishments, weddings, holiday parties and private parties. Always a lot of public interaction while providing customer satisfaction. Upkeep of all expense records, updates, advertising and periodically recruiting sponsors for contests to increase revenue for public establishments.

POTTER, MCCLELLAND & OATES – Melbourne, F1orida, 1990-1992 – worked under two attorneys. Estate, Civil, Corporate, Real Estate law.. Typing pleadings, complaints, correspondence, dictation, scheduling court proceedings, meetings with clients and attorney(s). Filing necessary documents with the appropriate court and filing and maintaining records on all clients filing in computer and paper files in office. Maintain appointment books for both attorneys. Answering phones; fill in for receptionist during lunch and alternate when receptionist is out.

ENGLISH, McCAUGHAN & O’BRIAN - Fort Lauderdale, Florida - 1985- 1986 -years experience working in the legal field with a large law firm consisting of over 75 attorneys. Filing/Mail Clerk to Receptionist to Legal Secretary/Administrative, Civil litigation, Probate - Word Perfect 5.1, (65 wpm) Dictaphone, fax, copier, phones. Dictation and completing, filing and forwarding of all court documents, pleadings and any other documents pertaining to the case, to client, court, attorney and any other parties relative to the case. . Scheduling appointments and working directly with Court and Judicial Officials scheduling court hearings, etc., as necessary. Overseeing all basic office procedures and appearance. Answering 12 multi-line phones, greeting clients, maintaining cleanliness of front office and ordering basic office supplies. General AR/AP.



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