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Customer Service Assistant

Location:
United States
Posted:
July 29, 2016

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Resume:

Shatheria Young

*** ******* ****** ~ Savannah, Ga. 31419

Home Phone 912-***-**** ~ Email acvxh7@r.postjobfree.com OBJECTIVE: M edical Assistant

A professionally trained Medical Assistant seeking a position as an active employee, involving responsibility and working with others as a team member to achieve advancement and growth for the company.

QUALIFICATIONS:

Performing routine office duties in an outpatient clinic under general supervision.

Ability to manage multiple priorities in a fast paced environment.

Proficient knowledge of EMR as well as the GRITS system.

Experience taking calls and message as well as scheduling and rescheduling appointments.

Experience with Triage, Vital signs, hearing and vision screens, as well as venipuncture and immunizations.

CPR/BLS certification

Very quick learner with excellent customer service and organizational skills.

WORK HISTORY:

2015 2016: St. Joseph Candler Medical Group Islands M edical Assistant

2011 2014 S outh Georgia Pediatrics, Statesboro, Ga. M edical Assistant

Performed CLIA waived testing such as Hgb, Urinalysis, and FLU/RSV

Triage patients, collect vital signs and patient history

Use of GRITS system and EMR

Drawing up and administering medication p.o or by injection

Preparing rooms and necessary supplies for the physician as well as patients

Verifying insurance

Scheduling Appointments

Appointment Reminders

Taking patient calls

Checking in/out patients

2009 2010: L akeside Café, Statesboro, Ga.

F ood Services

Customer Service: Greeting customers, providing assistance, giving great service through continual face to face interaction with people on all levels.

Janitorial Duties: maintaining a clean work area, mopping, sweeping 2007 2009: S ubway Restaurant, Statesboro, Ga.

Sandwich Artist/Cashier

Customer Service: Greeting customers, answering calls and taking orders, providing friendly service with a smile

Janitorial Duties: Maintaining a clean work area, mopping, sweeping 2004 2006: T ime Saver #28, Statesboro, Ga.

Customer Service Representative/Cashier

Customer Service : Greeting customers, providing assistance, handling a cash register, making deposits

Janitorial Duties: Maintaining a clean work area, mopping, sweeping EDUCATION:

Statesboro High School (2002 2005) C horus (2002 2005), Ladies and Gentleman of the Future (2003 2004), Honor Roll (2004 2005), Dual Seal Diploma

(2005) Graduated with a 3.5 GPA

Ogeechee Technical College (2009 2011) D ean’s List (Summer quarter 2010), Medical Receptionist Certificate (2011), Medical Assisting Diploma (2011) REFERENCES:

Sonja Immaneni Office Manager (SGP) 912-***-**** M arylin Turner, RN CMA (MA Program Director/Instru ctor) 912-***-**** Diane Morris, CMA (South Georgia Pediatrics) 912-***-****



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