**** **** *****

Cleveland, OH *****

216-***-****

acvxdq@r.postjobfree.com

Terrence Greene

Qualifyin

g Profile

Dedicated and focused with superb oral and written communication skills provides the groundwork for interfacing with clients, working in a team environment, and for contributing individually at a high level of enthusiasm and excellence. Extensive trouble shooting skills and ability to take action and complete timely resolution establishes a bond with clients and serves to engage them as lifetime customers. Proficiency in Microsoft Word, Excel, and Internet Explorer partnered with strong work ethic are the tools enhancing my abilities and empowering me to serve the organization well and establish myself as a key employee and major contributor to the success of the organization.

Experien

ce

2011 Current Greenetron Enterprises Cleveland, OH

Owner and operator of the company

Personal concierge service and jitney services provided 2008 2010 Estrabrook Recreation Center Cleveland, OH Basketball Coach

Mentored and advocated for at risk youth

2005 2007 Mortgage Zone Beachwood, OH

Loan Officer

Analyze financial status and credit of applicants and evaluate properties to determine feasibility of granting a loan

Approve loans within specified limits and refer loan applications outside of those limits to management for approval

Compute payment schedules

2002 2004 C harles Greene Appraisals A ndover, OH Assistant Appraiser

Assist professional appraisal personnel in discovering, collecting, and processing property description and valuation data for tax appraisal purposes

Assess and assign appropriate codes to assure accurate enrollment and for property tax information 1993–1997 Murtis Taylor Cleveland, OH

Case Manager

Assess the mental and physical condition of patients Terrence Greene, page 1

Review and discuss issues and treatment options with their doctors

Provide support and expertise through comprehensive assessment, planning, and implementation of patient assessments and treatment protocols

Conduct concurrent medical record review utilizing specific indicators and criteria per consultation and approval by medical staff

1992 1996 Academy of Court Reporting Middleburg Heights, OH Sociology Instructor

Facilitated meaningful learning to assure student competencies in the curriculum

Proactively support all facets of the learning environment

Develop instructional plans for delivery of the curriculum

Contributed to curriculum development

Educatio

n

1991 Lake Erie College Painseville, OH

Bachelor degree Arts and Psychology

2010 Williams Career Development Center C leveland, OH Call Center Training Program

C ertificate of completion

In Progress Cleveland State University Cleveland, OH Master Degree Education

References Furnished Upon Request

Terrence Greene, page 2

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