September **** - May ****

June ****- July ****

January 2011- January 2012

Kanesha Rodgers

**** ********* ** **********, ** 35801

702-***-**** • acvxdh@r.postjobfree.com

Objective

My career objective is to seek a challenging assignment as well as earn a responsibility, with an opportunity for growth and to gain career advancement and self development to put my skills to use with a great company.

Key Qualifications

Over 5 years of outstanding customer service experience in a fast-paced environment. Consistent in setting and achieving goals over my entire employment span. Recognized as a top sales-manager in my current and previous company. 100% on time record.

Passionate about total customer satisfaction service through listening, a positive atitude, and prompt followup.

Work Experience

Assistant Manager

Aeropostale

Managed sales department.

Increased department's sales by over 40%.

Responsible for routine stocking and pricing activities.

Responsible for opening and closing the store .

My key was to Seek out for great ambassadors to represent the company . Tmobile Sales Lead

Specialist in repairing cellular device, updating systems

Responsible for running the help desk Researched and addressed customer issues.

Operated cash register as and when necessary.

Promoted to Top Sales Associate" Awarded twice.

Acted as sales supervisor during inventory check dates

Participated in management training course, May 2015

Ran routine team checks with employees as needed. Las Vegas Fremont Hotel & Casino

Front desk clerk

Responsible for greeting guests and patrons as they arrive

required to verify if guests have a prior booking

I would Manage the registration process

Asking for the proper identification and ensure that the provided credentials are accurate and up to date

responsible for Handling guest check-ins and check-outs appropriately

Operate the hotel switchboard, take calls and provide information and transfer calls

Responsible for managing accurate accounting of all rooms

Provide guests with room keys

Take reservations over the telephone, through emails and in person January 2012 - current

August 2009- June 2011

Answer questions regarding the hotel’s services, charges, dining facilities, sports facilities and travel directions

Responsible for the hotel Lobby's cleanliness and keeping refreshments stocked for guest. Alabama A&M University

In Progress Bachelors Degree

Elementary education

East Career And Technical Academy

Emphasis in Elementary education

Qualifying Skills

• I invest my free time in taking and giving sales trainings as needed, i am an avid leader of business to increase my skills and knowledge.

• Highly skilled in greeting and registering guests, and assigning them appropriate rooms

• Proven ability to assist guests with room booking, changing and reservations cancellations

• Adept at computing bills, collecting payments, and making change for guests as needed

• Hands-on experience in keeping records of room availability and guests’ accounts manually and by means of computers

References

Available upon request.

Contact this candidate