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Management Manager

Location:
Phoenix, AZ
Posted:
July 29, 2016

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Resume:

Corina Hernandez, MBA, PHR

*** ******, ** ****, ** 79912 480-***-**** Cell acvxbu@r.postjobfree.com

Professional Profile - Strategic and Results-Oriented Human Resources Professional

Start-ups, reductions in force, & plant closures Benefits Administration & Management

Talent Acquisition & Retention Compensation Administration

Learning/Development & Change Management Communications

Employee & Labor Relations Project Management

Vendor Management Safety & Workers’ Compensation

Public Relations Job Developer/Industrial Board Advisor

Software Applications: Oracle, PeopleSoft, Ceridian, Kronos, ADP-HRP, Benefits Expert, HODES, Taleo, presentation/video conferencing, EPICOR Knowledge Mentor, and Microsoft Office Suite

Industry experience includes manufacturing, distribution, ship-yards, high-tech teleports & broadcast communications centers, sales, field services, call centers, and non-profit adult education centers

Professional Highlights

Business Impacting:

Led Start-up Operations for 1000-2000 seat Call Centers in El Paso, TX and Christiansburg, VA, Broadcast Centers in VA, TX, and IL, Service Installation site in Tucson, AZ, Distribution Center in El Paso, TX, and manufacturing plant in Phoenix, AZ

Reached

Devised and led talent acquisition strategy resulting in 100% staffing goals and doubled the sites headcount for the Uplink Division, savings in cost per hire, business scalability, established branding to attract external talent, deployed innovative solutions for hard-to-fill requisitions

Designed and deployed a job placement and welfare-to-work program for displaced workers and participants receiving government assistance in El Paso

Developed HR Experiential Learning & Development Program at BAE Systems

Division Action Learning Team Project – Business Consolidation/Rationalization Project

Developed and designed HR SharePoint site – now utilized across the enterprise

Provided HR performance metrics to multiple business divisions

Acquisition of federal funding through grant applications

Reported program performance metrics and success stories to agencies, local, state, and federal government to maintain funding

Partnered with key business stakeholders to manage changes impacting vacation programs, compensation programs, performance management, and self-service tools

Business Improvements & Projects:

Delivered an enhancement to the benefits TPA for benefits administration application

Led and facilitated leave management integration, RFP process, and benefits vendor change projects, post acquisition benefits platform integration

Member of company benefits appeals committee

Partnered with Magellan Health to establish PTSD program for field employees

Established Engineering Career Ladder

Organization design project for Engineering group

Rolled out manager self-service to ship yards and call center leadership

Partnered with leadership and HRIS teams to establish efficiencies in mass data changes, vacation plan mapping, and accrual programming

Partner with the Arizona Commerce Authority and other local market agencies to identify grants, incentives, or other funding to offset capital expenses and investment costs for programs

Created an externship program for employers that resulted in a pipeline for talent

Business Support & Solutions:

Partner with business leaders to diagnose organizational needs and gaps, identify opportunities to transform business practices, operational effectiveness, and workforce planning to include program start-ups, plant closures, WARN, reductions in force, or furloughs

Multi-site and multi-division support from 250 - 1200 employees

Manage 3 to 4 direct reports throughout career

Training and Development needs assessments and collaboration with OD&L to provide training plans or solutions to close skills gap and enhance business capabilities including all levels of employees: 360 feedback, certified to train Diversity courses, Sexual Harassment Prevention, Union Avoidance, HR Management, and HR Operations

Administrative and Legislative compliance, i.e. I-9 records, verification, renewal letters, VISAS and immigration applications, record retention, ADA accommodations, and family medical leave

Advise on employee and labor relations by leveraging partnerships with internal and external legal resources, corporate security, and ethics officers

Collaborate with front line managers, directors, and executives to manage employee performance and behavior to meet division performance objectives

Develop communications, support sector strategy and deliverables to ensure the objectives are aligned with the business area framework

Develop, review, and publish policies and procedures

Oversee budgets, expenses, and review programs to provide performance metrics

Benefits management and administrative compliance, retirement plan testing, annual reporting, and notices, vendor management, integration projects, review and make binding decisions on benefits appeals, manage FML, disability, and health program benefits, cost sharing, claims, and vendor services, coordination of service programs, and annual enrollment communications

Partner with Compensation and management for job evaluations, job grading, new job codes, job reclassifications, salary planning, promotions, and labor market research for compensation strategy and plans

Responsible for rewards, and recognition programs

Multi-year Chairman Award winner

Received “IMPACT” awards for supporting and delivering business solutions

Provided workforce readiness workshops: interviewing techniques, how to sessions on applications, resume building, and presentation

Waste Management 11/2004 – Present Campus HR Manager

BAE Systems, Protection Systems, 7/2006 – 3/2014 HR Generalist to HR Manager

Locations: Phoenix, AZ, PA, KY, TN, CA, FL, TX, OH, AL

EchoStar Satellite L.L.C. & Dish Network, 9/1999 – 7/2006 HR Specialist to HR Generalist

Locations: El Paso, TX, Baltimore, MD & NE Region, Gilbert, AZ & Southwest Region, TX, VA, WY

Center for Employment Training (CET), 3/1997 – 9/1999 Job Developer/Welfare-to-Work Coordinator

Education

Ken Blanchard College of Business M.B.A. in Strategic HR Management September 2014

Grand Canyon University

Positive Motivational Leadership Certification September 2014

HR Business Partner Strategic Management Certification September 2012

Labor Relations Certification (HRPA) September 2012

PHR Certification – Recertified (9/2013) September 2013

References

References are available upon request.



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