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Customer Service Administrative Assistant

Location:
Minneapolis, MN
Posted:
July 30, 2016

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Resume:

Patricia Rhame

***** **** ***. *., ***** Grove, MN 55369

Cell :347-***-**** acvx9m@r.postjobfree.com

Exceptional Administrative/Office Manager for various customer oriented environments where the need for social responsibility and cultural awareness were of high importance. I have several years of achievements working for various corporate offices, the financial industry and the non-profit community. I am equally adept in the areas of organization, communication and customer service.

SKILLS SUMMARY

Customer Service/Client Relations

Managerial, Supervising and Front Office Support

Computer literate: Microsoft Office Suite: Word, Excel, PowerPoint and Outlook

Medical Terminology, knowledge of ICD-9 Coding and Phlebotomy

EDUCATION

The College of New Rochelle ● Major: Social Science New York, NY

Bachelors of Liberal Arts December, 2016

TCI College for Technology, ●Office Technical Medical New York, NY

Associates of Applied Science 12/2003 - GPA 3.27

PROFESSIONAL EXPERIENCE

Housing Services Inc., New York, New York 05/2014 – Present

Front Desk Clerk

Report to the Senior Supervisor

I manage the Front Desk,

Ensure that clients are signed in/out

R report any unusual activity

Provide customer services

Communicate with Managers via Outlook

Perform periodic verticals

Jo Nan Products & Services, Inc., Floral Park, NY 02/2008 – 09/2012

Administrative Assistant

The President and Operations Manager were provided with general administrative support such as; word processing, filing, proofreading and faxing. Conducted research, and completed special projects.

Provided Job Cost Analysis Quarterly Reports, assisted Full Charge Bookkeeper and managed Accounting and Business files.

Fulfilled Human Resources functions, such as: Arranging interviews, conducting interviews, checking references and processing applications and managed Personnel files.

United Cerebral Palsy, Brooklyn, NY 08/2007 – 02/2008

Administrative Assistant IV

Reported to the Director of the Brooklyn Day Habilitation programs, provided clinicians and managers with general administrative support, i.e. word processing, filing, proofreading and copying

Distributed internal and external mail, faxes and general correspondence.

Kept track of the attendance of staff as well as consumers and Updated Clinicians Clinical Logs

Processed travel and expense accounts

ChaRosa Foundation Corporation, Cambria Heights, NY 08/2004 – 08/2007

Office Manager/Director of After School Program

Reporting directly to the CEO, provided confidential updates on staff activity and suggested needs of the various programs

Supervised Front Desk Personnel, Managed the After School Program as well staff attendance and Supervised the Summer Youth Clerical Workers

Interviewed prospective new employees and conducted staff meetings as well as attended several community board meetings.



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