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Manager Quality

Location:
Oakland, TN, 38060
Salary:
120000
Posted:
July 30, 2016

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Resume:

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ANITA F. ROGERS

acvx7c@r.postjobfree.com

Hm: 220 Breezy Loop, Oakland, TN 38060

Cellular: 901-***-****

EXPERIENCE:

AF ROGERS CONSULTING, LCC (Formally ROGERS & ASSOCIATES (OWNER OF COMPANY)) 05/14/2007 - Present Oakland, TN INDEPENDENT ISO ADVISOR/THIRD PARTY AUDITOR

• Responsible as a consultant, under the direction of International Organization for Standardization (ISO) Accredited Certification Bodies (ACBs) to perform client certification audits, recertification audits, and surveillance audit in an unbiased manner with integrity for Perry Johnson Registrars (PJR) and American Systems Registrars (ASR) to ensure compliance to the ISO 9001:2008 standard. Submits audit findings and recommendations to ACBs executive committees for certifications/recertification. Attends and performs training courses for ACBs. Maintains an up-to-date knowledge of the standards and regulations.

• Independent ISO 9001:2008 Lead Auditor and Subject Matter Expert (SME) supporting various companies to obtain ISO 9001:2008 certification and Capability Maturity Model Implementation for Services (CMMI-SVC) Maturity Level (ML) 2 and CMMI for Development ML 3. Responsibilities also included performing third Party Audits to ensure compliance to the ISO 9001:2008 standard, CMMI V1.3 requirements, as well as the company’s corporate policies and procedures. Mentored Futrend Technologies, Inc.’s staff with guidance in achieving ISO 9001:2008 Certification in 5 months with zeros nonconformance issues and zero observations. One year later they also past their ISO surveillance audit and 3 months later obtained CMMI-SVC ML 2.

• As a 1099 Consultant supports PRS/Franklin, an InVentiv Health Company by providing assistance as an Inventory Auditor performing audits for PRS/Franklin, an InVentiv Health Company for Pharmaceutical Sales Companies to ensure compliance with FDA/DEA Regulatory Standards.

• Ensures compliance with each Pharmaceutical Companies Business Rules and program parameters by coordinating audits to meet the schedule demands of the Pharmaceutical Sales Team

• Captures actual sample counts to ensure accurate accounting assessment and reconciles the counts via Pharmaceutical software and documentation. Ensures storage practices to ensure full PDMS compliance.

• Certified for Competency with the following EA Codes:, Food Products, Beverages & Tobacco (EA 3), Chemicals, Textiles, Textile Products (EA 4), Chemical Products/Fibers (EA 12), Rubber & Plastics Products (EA 14), Glass Products Made for Purchased Glass (EA 15), Basic Metals & Fabricated Metal Products (EA 17), Machinery & Equipment (EA 18), Electrical & Optical Equipment (EA 19), Aerospace (EA 21), Recycling (EA 24), Wholesale & Retail Trade; Repair of Motor Vehicles, Motorcycles & Personal & Household Goods (EA 29), Financial Intermediation, Real Estate, and Renting (EA 32), Information Technology (EA 33), Engineering Services (EA 34), Miscellaneous Business Services (EA 35), Other Social Services (EA 39), Medical Devices (EA 40).

SMS DATA PRODUCTS GROUP, INC. 02/07/2011 – 06/21/2012 McLean, VA Quality Assurance Manager/Process Improvement Manager

• Responsible as the Quality Assurance (QA) Manager with SMS supporting the organization and various projects in achieving and maintaining their ISO certification and their Capability Maturity Model Implementation (CMMI) for Development rating Maturity Level (ML) 3. Performed ISO Compliance Audits to ensure that the corporate policies and procedures are adhered to in order to meet the requirements of the ISO standard and CMMI requirements.

• Worked with process owners to update current processes and create new ones when necessary in order to enhance current Quality Management System (QMS). Performed surveys utilizing third party tool to gather customer satisfaction statistics and builds metrics for Quarterly Management meetings.

• Project Systems Engineering Process Group (SEPG) and Corporate Engineering Process Group (EPG) Lead and responsible for CMMI implementation and corporate training.

• Supports company now on an as needed basis as a 1099 Contractor. FUTURE RESEARCH CORPORATION 11/04/2008 – 12/01/2010 Springfield, VA QUALITY ASSURANCE MANAGER

• Responsible as Quality Assurance (QA) Manager supporting the Department of Defense (DOD) Transportation Coordinators' Automated Information Systems II (TC-AIMS II) for the entire Software Development Life Cycle (SDLC). Currently holds active SECRET Clearance with DoD. CMMI Implementer – FRC received obtained CMMI Maturity Level 2 then 4 months Page 2 of 3

later received their CMMI for Development (CMMI-DEV) Maturity Level (ML) 3.

• Performed internal/external audits for all Work Products (WPs) and Processes at planned intervals to ensure compliance to DoD regulations, contractual obligations and CMMI-DEV ML3 requirements. Established an audit program and performed compliance audits. Ensures Integrated Master Milestone schedule and all project related activities are performed according to the schedule and report nonconformities and their causes.

• Continually improved the effectiveness of the QMS using the quality policy, quality objectives, audit results, analysis of data, corrective action (actual non-conformities), and preventive actions (potential non-conformities or process improvement opportunities and suggestions), and management review. Responsible for documenting and tracking non-conformities, problems, and/or deficiencies. Reviewed corporate and DoD Project related Policies, Processes, and Procedure to ensure that are in compliant to Best Industry Standards.

• Responsible as Risk Management Manager to mitigate project related risks against cost, performance, and schedule.

• Ensured customer satisfaction with supporting metrics, and continuous improvement. Trained Corporate Staff and DoD personnel in QA principles, processes and procedures to provide sound Quality practices.

• Performed root cause analysis and develops solutions to observed problems. Maintains and controls the Design and Development stages, required design reviews, verification and validation methods appropriate to each design and development stage, responsibilities and authorities for design and development, identification of the technical interfaces required for the project.

• Project Systems Engineering Process Group (SEPG) and Corporate Engineering Process Group (EPG) Lead responsible for CMMI implementation and corporate training.

KBR SERVICES INCORPORATED 02/04/2008 – 11/03/2008

Joint Contracting Command-Iraq/Afghanistan Quality Manager/Lead Auditor

• Responsible as the Quality Manager/Lead Auditor supporting the Joint Contracting Command-Iraq/Afghanistan located in Iraq. Worked onsite in Iraq in accordance with DODD 5000.1 and DODI 5000.2. Performed process audits to ensure compliance for all support services provided to the US Government in support of Iraqi Freedom (war zone), to include: Heavy and Light Equipment, ROWPU (Water), SeeSOR, Incinerator, Fuel Farm, Dining (ServSafe compliance), Electrical, and others as needed.

• Implemented Quality plans within assigned areas through statistical sampling, preparing quality data, and recording data on control charts to ensure compliance with Lean/Six Sigma Manufacturing Principles. Compiled and analyzed inspection station data feedback for prompt resolution of problems and adjustment of inspection effort. Recommended changes in station control procedures. Planned and conducted facility quality audits and tears down analysis of selected material to assess adequacy criteria and quality control programs.

• Furnished evaluation audit reports with recommendations for improvements or corrective actions and maintained follow up to assure adequacy of actions taken. Developed and provided quality review and analysis data to senior management. Coordinated customer complaints, damaged, or unsatisfactory material involving fabrication, modification, conversion or reconditioning program. Participated in production planning to ensure established Quality procedures and policies were incorporated in the production process. Established and maintained a quality feedback system to prevent recurring defects. Maintained a quality database and conducted monthly reviews and analysis for the Depot management. SPACE GATEWAY SUPPORT 03/31/2006 – 05/23/2007

Kennedy Space Center, FL CM/QA Analyst

• Responsible for ensuring all aspects of Quality by performing Internal Quality Audits. Reviewed WPs to validate compliance of project deliverables and compliance of corporate processes to ensure compliance with ISO 9001:2000 and CMMI-DEV ML3 standards.

• Mentored and coached project team members to improve and tailor execution and deliverables. Participated in capability assessments and support the development of improvement plans.

• Applied and reported QA / metric measurements. Ability to manage multiple tasks and perform work efficiently within an Integrated Project Team (IPT) environment.

• Served as team member on CMMI SCAMPI Appraisal Team, ML2 and ML3.

AT&T GOVERNMENT SOLUTIONS, Inc. 04/29/2005 – 03/21/2006 Orlando, FL Quality Manager

• Responsible as Quality Manager in the design, development, review, integration, and implementation of the DoD Future Combat Systems (FCS) and OneTESS Communications Infrastructure programs. Ability to manage multiple tasks and perform work efficiently within an IPT environment for Planned and supported the development and fielding of complex simulation, live, and constructive training systems in the instrumentation systems for PEO STRI (Army). Page 3 of 3

• Performed Quality Audits, Software inspections; conducted PCAs and FCAs, compliance of corporate processes/procedures, and ensuring compliance to CMMI Level 3 and ISO 9001:2000 standards. Generated and maintained program processes, plans, and conducted audits to ensure QMS processes demonstrated the ability of the processes to achieve planned results. When planned results were not achieved, correction and corrective action were taken to ensure conformity of the product is documented. ROCKWELL COLLINS, Formerly NLX Corp 10/9/2001 – 04/28/2005 Orlando, FL Quality Assurance Manager

• Follow-on contract to ADST-II and relocated back to Orlando, FL. Responsible as the QA Manager for the Special Operations Forces (SOF) RAPTOR NAVAIR-TSD and STRICOM program. Responsible for ensuring compliance to corporate policies, procedures, and the ISO 9001:2000 standard and provided process improvement suggestions. Tailored corporate process assets to fit the needs by documenting the changes within a site specific Quality System Plan (QSP).

• Ensured customer satisfaction with supporting metrics, and continuous improvement. Trained staff in QA principles, processes and procedures to provide sound Quality practices.

• Maintained sensitive information, Crisis Management/Disaster Recovery, Configuration/ Change Management, Data Management for all documentation to ensure compliance to ISO 9001 standards.

• Designed an audit program and performed compliance audits. Performed internal/external audits compliance audits and provided results. Continually improved the effectiveness of the QMS using the quality policy/objectives, audit results, analysis of data, corrective action and preventive actions, and management reviews. Responsible for documenting and tracking non-conformities, problems, and/or deficiencies. Ensured calibration certificates were maintained and status of measuring equipment was identified with calibration stickers and tracked instruments via MS Access database. Modified data contained online within DOORS and MS Access.

LOCKHEED MARTIN, CORPORATION (EIS) 02/01/1996 – 10/8/2001 Orlando, FL Senior Business Support Specialist

• Responsibilities included monitoring and maintaining the LM-Xpress Web Site by modifying HTML code to ensure accurate data for LM-Xpress Exchange servers. NT Server Administrator included daily reboots of LM-Xpress Metrics servers, transfer-polling data, creating local groups on servers and granting permissions for individuals to access files & secures sensitive information complying with LMC SIPP requirements. Responsible for generating required SIPP reports to LMC Auditors.

• Other skills include FTP, Export Control, Timbuktu Pro, Remote Access, Pinging, Traceroute, IIS, Crisis Management/Disaster Recovery, Configuration Management, setting-up/disassembling computer equipment. Acted as the assistant & focal point to the PM in all non-technical areas for the LM-Xpress Team.

• Generated EMRs, assisted with travel arrangements & SATRN expense reports, & other support as needed. Focal point for purchase requisitions of capital (CSA) & expense items for development team through procurement (EMR system). Responsible for monitoring & extracting required data from REMEDY system.

• Created and maintained project schedules utilizing MS Project 98 & reports progress as needed to PM. Provided visibility of monthly actuals. Facilitated project meeting coordination, Netmeeting. Web Site Administration skills, modified/generated HTML code, and attended Intermediate & Advanced HTML courses, familiar with MS FrontPage & Dreamweaver.

• Nominated for 1999 Pinnacle Award and received spot cash award for my support with the LM-Xpress Enterprise-wide Team. Received bronze Vision Award & Gift for my contribution with the Information Technology Technical Plan (ITTP). CLEARANCES/MEMBERSHIPS, TRAINING & EDUCATION

DoD Experience: LCAC, P3 Orion, ACU-130, NASA, SOF Projects: ADST-II, SAGIS, SOF RAPTOR Active SECRET Clearance (DoD) and Active FEMA Public Trust Clearance Member, American Society of Quality (ASQ) and Member, Software Engineering Institute (SEI) Third Party RAB-QSA ISO 9001:2008 QMS Lead Auditor Certification # 104421 PaRR Inspections/FEMA Disaster Area Home Inspector Upgrade to CMMI Training V.3, Upgrade to CMMI V1.2, Introduction to CMMI (Staged and Continuous) V 1.1 Performed in three (3) SCAMPI A Assessments as Team Member for CMMI ML 2 and ML 3 BBA (2nd Sem. Junior), Univ. of MS, Oxford, MS (Continuing by matriculating to Ole’ Miss)



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