Richard Batty
**** * ***** *** #***. Denver, Colorado
80260
303-***-**** r acvx6c@r.postjobfree.com
I’m an Automotive Professional looking for an
opportunity to bring my life long experience in
Automotive Service, Parts & Sales to the right
team!
PROFESSIONAL EXPERIENCE
Christopher’s Dodge World / Golden Co
0 3/2015 06/2016
S ervice Adviser
● Assist customers with the automotive repair process.
● Prepare and present repair estimates to service contact companies for approval.
● Provide status updates to the customer during the repair process.
● Offer solutions to customer concerns and objections O’Meara Ford Northglenn, C0
06/2014 03/2015
S ervice Adviser
● Assist customers with the automotive repair process.
● Prepare and present repair estimates to service contact companies for approval.
● Provide status updates to the customer during the repair process.
● Offer solutions to customer concerns and objections Greiner Motors Casper, Wy
09/2009 04/2012
Service Manager Douglas Location
● Managed Ford, Lincoln Mercury & Chrysler Dodge Jeep Service Department consisting of 10 service techs, 2 lube techs and 2 service advisers
● Responsible for recruitment and training of parts and service department employees
● Forecast annual budget of service department’s sales and expenses Wolf’s Pinedale Dodge Pinedale, Wy
09/01/2006 08/1/2009
Parts and Service Director / Finance Manager / Sales Manager / Warranty Administrator
● Managed Chrysler, Dodge and Jeep service department and processed warranty claims at point of sale
● Managed Chrysler, Dodge and Jeep parts Department bringing inventory to a current and effective level of operation
● Managed Sales and Finance Departments working with local and national lenders to secure financing for new and used vehicles
Skills
● S ervice Management
● Parts Management
● Sales & Finance Management
● Warranty Processing
● Conflict Resolution
● Adaptability
● Tire Sales
● Recruiter / Trainer
● Development of Commercial Accounts
● Multi Tasking
● Scheduling / Dispatch
● 30 Years Experience in the Automotive and Tire Industries