Audra Lynn Johnson

*** **** ****** **** *******, TN 38018

901-***-**** acvx6b@r.postjobfree.com

Information Systems and Technology Director

Highly motivated, results-driven IT Director with over 20 years of diverse experience in managing distribution, manufacturing, and logistics technical resources for various application and system support activities. Strategic thinking ability and a strong leader in technology improvement initiatives to align technological services with business goals. Proven ability to lead enterprise-wide implementations, including complete building set-up from all aspects of technology; recognized as having a performance history of outstanding results. Responsible for delivery of 47 million packages for fiscal year 2015 to 2016. Expertise in Oracle, Sybase, MS Access, and MS SQL databases. Sound knowledge in system load testing, disaster recovery solution development, and disaster recovery drills. CORE COMPETENCIES

Strong Communication Skills Team Resource Management Technical Project Management

Process Improvement Information Technology Operations Solutions Development

Business Process Automation Regulatory Compliance Application Testing Quality Assurance

System Development Business Continuity Strategic Planning Cost Control

Budget Administration Team Leadership

TECHNICAL EXPERTISE

UML: SAP, Red Prairie WMS, Manhattan Associates PKMS/RFID, AS400

Languages: Java, C, C++, VB, VB.net, ASP

Database: Oracle, Sybase, MS Access, MS SQL

Software: MS SharePoint, MS Project, MS Suite, MS Visio, Crystal Reports

Web Development: HTML, XML, XSLT, ASP, VB.NET, Visual Basic, VBScript, Visual, SQL Server 7.0, SQL Server 2014

PROFESSIONAL EXPERIENCE

NIKE, Memphis, TN 2012 – Present

Director, North American Production Support (2014 to Present) Manages complete IT Production Support for NIKE North America territory including nine distribution centers within the US and Canada with the largest at 3 million square feet and KLO within North America and Canada supporting 23 full-time employees and 27 contractors in various locations. Liaison to Supply Chain Partners, Facility Leads, and Global IT Leadership. Responsible for the development and execution of regional distribution center support models to meet current and future growth strategies. Role is key to establishing NIKE's future production support model for the new North America.

Create and align departmental plans while delivering effective customer solutions.

Offers expertise in system development and maintenance, financial management, resource forecasting, and budget for overall resource utilization management.

Develops and executes objectives for third-party vendor performance reviews.

Identify plans to engage IT with business partners to build strong business relationships.

Manages budget by utilizing forecasting templates to ensure no hidden costs and cost reduction. Reduce the amount of quality issues that are identified at a global level through effective quality control and leadership process.

Deliver training and development to staff and provide career mapping for IT personnel.

Responsible for upgrading and implementing VERTEX Application Software.

Recognized for improving cloning process for Oracle ERP applications instances.

Successful at identifying performance bottlenecks and improving performance issues for various functionalities.

Audra Lynn Johnson Page 2

PROFESSIONAL EXPERIENCE – CONT'D

Senior Manager, North America Production Support (2012 to 2014) Successfully provided IT leadership for the North American Warehouse Management Systems team to enable NIKE's supply chain to achieve strategic business goals through predictable solutions delivery while creating value and exceptional customer experience for clientele. Led a team of Business System Analysts and coached team members to ensure standards, policies, and processes were followed internally and externally.

Collaborated effectively with individuals at all levels of the organization to achieve and exceed business goals and objectives.

Improved on quality and consistency to deliver effective solutions for global initiatives.

Translated system functionality into business relevant language and led change management within Information Technology department.

Identified problematic areas and implemented strategic solutions in a timely manner.

Preserved assets, information security, and control structures. ADDITIONAL PROFESSIONAL EXPERIENCE

Technicolor, Memphis, TN 2004 – 2012

Project Manager / Sr. Business Systems Specialist

Dunavant Enterprises, Memphis, TN 2001 – 2004

Lead / Technical Developer

BOWNE of Atlanta, Atlanta, GA 1993 – 2001

Senior Developer / Analyst

EDUCATION / CERTIFICATIONS

Certification – Master in Project Management, Villanova University, Philadelphia, PA Certification – PMP Certification, Villanova University, Philadelphia, PA Certification – Project Management for IT Professionals, Villanova University, Philadelphia, PA Accounting, Morgan State University, Baltimore, MD

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