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Taha T. Patel

acvx4h@r.postjobfree.com

Mobile:+966-****-***-**

Residence:+966-**-***-****

Career Goal

A Graduate in Production Engineering from a leading engineering institute currently holding an M.B.A in Quality Management keen to grow and excel by delivering a high level of professional commitment.

Core competencies

A well channeled focus to apply best practices and be involved in continuously contributing positively to the business.

Professional Experience

December 2009 to Date

Schneider Electric K.S.A

http://www.schneider-electric.com.sa

PRESENT

Quality and Safety Officer – Services

BU

June 2015 till date

i. Management and development of the quality processes and forms within the services operation in coordination and compliance with the company quality policies.

ii. Conducting regular internal audits as per the quality system requirements. iii. Supporting Projects team to create and maintain quality and safety procedures and documentation.

iv. Contribution on the preparation for the Services BU Quarterly Business Review.

v. Managing implementation of company safety policies within the services operation.

vi. Developing a culture of reporting accidents and near misses and conducting follow up investigations.

vii. Conducting regular safety audits for the project sites. viii. Reporting safety related issues, violations, near misses, accidents and leading analysis on the corrective & preventive actions in coordination with site managers and safety champion.

ix. Delivering and logging regular safety communications - Team meetings, tool box talks, safety messages & alerts, etc.

x. Identifying existing weaknesses and overcoming the same by proposing and implementing improvements to deliver a world class site services organization.

xi. Lead efforts to ensure that the PPE(Personal Protective Equipment) being used are relevant to requirements and developing and managing suppliers for the same.

xii. Mapping out processes and work instructions to ensure field employees are competent to carry out their assigned duties and ensuring components like Base qualification, product, process and safety training are in place. P a g e 2

PAST

Various Positions in chronological

sequence

December 2009 to June 2011

Project Management

A.

A network conversion project valued at 70 Million SAR involving Supply, Dismantling and Installation of SwitchGears, Package SubStations and Transformers for the Royal Palaces in Makkah and Taif. This served as a very healthy platform for introduction to aspects related to Project Management and issues pertaining to planning for Electrical solutions. Various Activities:

i. Survey of Transformers and preparation of documents for manufacturers’ reference.

ii. Preparation of substation wise priority lists for project execution. iii. Preparing and Presenting Invoicing And Collection Plans. iv. Preparation of Invoice Generation solution using MS Access. v. Gate passes documentation, negotiation and preparation. (as per Royal Protocol guidelines)

vi. Preparation and arrangements for Factory Acceptance Tests. vii. Drafting out the terms of Agreement with Subcontractors. viii. Primary Customer Interface during leave of project manager. ix. Monthly progress reporting to customer during leave of project manager. x. Preparation of spares list for Project during Execution. After Sales Projects

B.

A Critical Quality Issue involving Repair activity for the SM6 line of SwitchGears.

The issue was critical due to the hazard involved in operation of the equipment declared under this Global Product Safety Alert.

Various Activities:

i. Identification of Customers supplied with equipment affected by the OSA. ii. Initial Site survey for confirmation of relevant details. iii. Ordering spares for repair activity.

iv. Coordination and arranging with customers to facilitate repair activity. v. Monthly progress reporting to the Global Offer Safety Alert leaders. vi. Preparing and submitting necessary documents for Reimbursement of Expenses incurred due to Recall activity.

Customer Claims

C.

i. Receiving Communication (Internal/External) about defective product or Site works Issue.

ii. Registration and documentation of all Customer Claims. iii. Acknowledging and Advising the Customers claims and advising them about an expected time frame for resolving the same.

iv. Placing an order for required components and following up on availability and forwarding the same to site for replacement.

v. Carrying out required coordination for site service requests. vi. Monthly progress reporting to counterparts in the Quality Assurance department. This includes reports for financial overhead costs as well as progress reports for various issues on hand.

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D.

Quality and Customer Satisfaction June 2011 till June 2015 i. Management and Follow-up of Quality Information received through the Global Quality network.

ii. Lead the country effort for management of various Product Safety Alerts and Large scale quality issues.

iii. Annual Preparation for the 3rd party ISO 9001:2008 Audit. iv. Lead the Internal Audit for the ISO 9001:2008 Audit. v. Successfully Partnered and deployed the ISO 9001:2008 Audit preparation for ECSA in 2014.

vi. Accompany the ISO 9001: 2008 quality audit team at =S= Panel Builders. vii. Supported various Quality improvement initiatives and projects such as

Effective quick turnaround for VSD customer claims.

Shortages Issue for Blokset RTW project.

Effective control on supplied Loose for MC Set.

Reduction of NCNs for RM6 front cover.

Rivets Breakage Issue

RM6 Tank NCN Issue

SM6 Full package Shortages in Supplied Loose

viii. Management and Resolution and of a number of Business Risk Escalations. ix. Drive and Monitor the Customer Satisfaction and Loyalty Development Program for Saudi Arabia.

x. Preparation of QCS Global Operations Business Reviews. xi. Conduct and support for Process Mapping sessions. xii. Leveraging the Quality Network to Challenge Intragroup suppliers on Customer Issues, Delivered NCNs etc.

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November 2008 to April 2009

Gemsons Precision Engineering (P) Ltd.

http://www.gemsons-engg.com

6 Months In-plant Internship:

The 6 months in-plant Internship being a great learning platform had us inducted into the implementation of a Lean manufacturing system. Various Activities:

i. Carrying out routine in-process inspections as an introduction. ii. Supervising and designing various production reports. iii. Attending of weekly production and lean implementation meetings with the management.

iv. Attending of daily morning shop floor round-ups with various department heads.

v. Going through the various process plans and production processes of various components in production.

vi. Building up familiarity with the functions of the Quality department. vii. Reporting to the management from time to time of progress of various activities at hand.

viii. Machine capacity calculations.

ix. Machine scheduling for proposed lean setup.

x. Layout Planning for commissioning of a CNC gun drill. xi. Dispatch Kanban calculation and supermarket implementation. xii. Classification of parts into categories based on business value generated. xiii. Identification of parts in high value category having a high non conformity rate to layout a priority on process correction and undertake improvement measures.

In addition to this detailed individual project report submitted titled: a. An improvement study using Overall Equipment Effectiveness b. A simulation study for a Lean Manufacturing System P a g e 5

Academic Qualification

Master of Business Administrations

Sikkim Manipal University

Graduation

Bachelor of Engineering (Production Engineering)

Highest marks attained for final year In-plant Industrial training.

Passed with Distinction.

Fr. Conceicao Rodrigues College of Engineering; Mumbai, India University of Mumbai

Additional Certification and Training

=S= BMGI e-learning training program for Six Sigma Green belt completed.

Trained and Certified ISO 9001:2008 Lead Auditor.

Certified in the Train the Trainer course.

Certified 9i Oracle Database Administrator

Trained on System Administration of Sun Solaris 9 Operating Environment Personal Dossier

Date of Birth: 12 October 1984

Nationality: Indian

Marital Status: Married

Iqama Status: Transferrable

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