Resume

Manager Service

Location:

United States

Salary:

80,000

Posted:

July 28, 2016

Contact this candidate

Resume:

Michael D. Binger

***** ******** *****

Sterling Heights, MI 48313

Cell: 586-***-****

acvwy2@r.postjobfree.com

Employment History

**/** ** **/**

Jack Cooper Transport

Kansas City, MO

Regional Maintenance Manager

Responsibilities include:

Management of three full-service shops in Lansing, Flint and Westland as well as 13 loading locations

Manage and supervise the maintenance operation, including 56 mechanics, nine shop supervisors, two dispatch managers, and three administrative assistants, including work distribution/dispatch, profitability, and safe operations including daily training and support, profit and loss statements, OSHA, MiOSHA, FiOSHA and DOT and compliance, as well as compliance with other federal and state regulations, including Haz Com, Fire Protection, Lock Out/Tag Out and blood-borne pathology training and other safety training

Manage the preventive maintenance operations of all maintenance shops and the shop efficiency to assure they are operating efficiently

Responsible for P/L items including fuel consumption, vehicle utilization, vehicle lease/purchase, vehicle valuation for company-owned vehicles, tools, equipment, and expendables

Management of preventative maintenance program for company-owned vehicles, including recommendation of scheduled maintenance of fleet of 374 trucks and trailers

Manage and oversight of purchasing of required items for operations

Updated training of technicians

Determination of warranty eligibility and working with OEMs to assure the trucks are kept to OEM standards

Oversight of all accounts payable/receivable

Deal with all union issues, successfully settling all grievances in the company’s favor and ensuring compliance with the union contract

Custom Ecology, Inc.

Port Huron, MI

General Manager

Responsibilities included:

Manage and supervise the entire operation, including 62 drivers and 13 administrative assistants and mechanics, including work distribution/dispatch, profitability, and safe operations including daily training and support, profit and loss statements, OSHA, MiOSHA, FiOSHA and DOT and compliance, as well as compliance with other federal and state regulations, including Haz Com, Fire Protection, Lock Out/Tag Out and blood-borne pathology training and other safety training.

Growth and establishment of new customers

Responsible for P/L items including fuel consumption, vehicle utilization, vehicle lease/purchase, vehicle valuation for company-owned vehicles, tools, equipment, and expendables

Management of preventative maintenance program for company-owned vehicles, including recommendation of scheduled maintenance of fleet of 55 trailers and 52 trucks

Managed and oversaw dispatch

Dealt with Customs and Border Patrol issues including licensing and permits

Managed and oversaw purchasing of required items for operations

Updated training of technicians

Determination of warranty eligibility and working with OEMs to assure the trucks are kept to OEM standards

Sourced new vendors saving approximately $130,000 per year in fuel costs; $100,000 in tire costs; and parts costs of $50,000 per year

Spearheaded set up and implementation of new TMW dispatch and tracking program and oversaw training of administrative staff

Oversaw all accounts payable/receivable

Dealt with all union issues, successfully settling all grievances in the company’s favor and ensuring compliance with the union contract

Dickinson Fleet Services

Indianapolis, IN

Regional Service Manager

Responsibilities included:

Manage and supervise the maintenance/repair operations within Michigan, Ohio and Pennsylvania.

Grow and establish new customers.

Managed 13-26 mobile repair vehicles on the road servicing 113 customers and approximately 2,700 trucks throughout Michigan, Ohio and Pennsylvania.

Responsible for daily operations, including work distribution/dispatch, profitability, and safe operations including daily training and support, profit and loss statements, OSHA, MiOSHA, FiOSHA and DOT and compliance, as well as compliance with other federal and state regulations, including Haz Com, Fire Protection, Lock Out/Tag Out and blood-borne pathology training and other safety training.

Updated training of technicians and customer drivers

Performed quality assessments of the repairs to assure compliance with DOT standard

Determination of warranty eligibility and working with OEMs to assure the trucks are kept to OEM standards.

Building, operating and assuring profitability in accordance with P/L to each vehicle.

Assisted 11 company-owned shops with additional training of mechanics in new areas of repair/maintenance, including brake, electrical, pneumatic, hydraulic and refrigeration.

Assisted with training on new computer systems utilized by the mechanics for reporting and vehicle diagnostics.

Provided quotes to customers for anticipated repairs, reviewed bills to customers, and provided customer service, support and training.

Responsible for P/L items including fuel consumption, vehicle utilization, vehicle lease/purchase, vehicle valuation for customer and company-owned vehicles, tools, equipment, and expendables.

Provided root-cause problem solving regarding cause, concern and correction over the phone and on-site where necessary for technicians and customers.

Management of preventative maintenance program for company- and customer-owned vehicles, including recommendation of scheduled maintenance.

6/10 to 07/10

02/08 to 05/10

08/06 to 02/08

Advanced Defense Systems

Novi, MI

Senior Diesel Developer - Temporary Position

Implemented, adjusted and installed engineering designs for new Armored Personnel Carriers for overseas clientele.

Grant Technical Services

Utica, MI

Diesel Subject Matter Expert at Raytheon Technology

Responsibilities included the development and implementation of web-based and instructional-led training for end-user United Technical Institute (UTI) for all areas of diesel trucks and hydraulics, from architectural through story-board and beta applications to include instructional-led training, instructional guides and lab sheets for areas of T2 through T9 ASE. Once training was developed, we implemented it at their new training facility in Texas. They are currently still using this for their training sessions.

National Precast

Shelby Township, MI

Senior Mechanic

Responsibilities included providing technical assistance to other mechanics, rebuilding of diesel engines, hydraulic transmissions and hydraulic control valves for 432 pieces of equipment.

07/05 to 08/06

B & D Drywall, Inc.

Clinton Township, MI

Service Manager

Responsibilities included maintenance and repair of 38 trucks (diesel) and 14 pieces of construction equipment, including cranes, hi-los, bulldozers, excavators, skip pans and accessories.

10/03 to 07/05

Anytime Repairs, Inc.

Clinton Township, MI

Mechanic

Performed mobile repairs to heavy duty diesel trucks, trailers, equipment and cranes.

01/00 to 10/03

Bobcat of Motor City (formerly Bobcat of Detroit)

Utica, MI

Service Manager

Was in charge of the complete shop operation and dispatching of all repairs for four locations, including day-to-day operations and meeting yearly results quotas. I set up an operating budget for all departments within the facility, and set the absorption levels for each department. During my tenure, all budgets were met. I also implemented a safety program for the mechanics following OSHA and MiOSHA regulations. I was also responsible for all warranty filings and follow-ups with the manufacturer. I assisted with the sales of parts and rentals. Upon the decision from corporate headquarters to relocate the business to a new facility, I was responsible for the design and layout of the new facility, as well as procurement of the necessary township approval and permits for the proposed layout.

06/99 to 12/99

Michigan Skid Loader

Utica, MI

Service Manager

Controlled all shop operations as their Service Manager. Supervised eight mechanics in repairs of skid loaders and mini-excavators.

06/95 to 06/99

J & M Truck Repair

New Baltimore, MI

Owner/Mechanic

Started a mobile truck repair company with one truck. In four years the company grew to three trucks and a repair facility, making us one of the largest mobile truck repair companies in the area at the time. We serviced many large customers including Ryder Truck, Eastside Building Material, Allied Signs, and many more.

01/92 to 05/95

Contractor Machinery

Oak Park, MI

Service Manager

Service Manager in charge of all shop operations and service trucks in a company which had a repair facility that consisted of three service trucks and nine mechanics and provided maintenance needs for their customers’ equipment for half of the State of Michigan. I operated the shop within budget and assured we operated safely and smoothly. We worked very closely with the local union to assure the smooth operations of the shop and employees.

Education

U.S. Army

Major: Fuel and electrical systems repair

Minor: Heavy truck/light truck; fire control systems

Other Essential Skills

I am thoroughly versed in shop operations, including budget set-ups and absorption reports and have maintained every shop and mobile truck and facility I have managed within budget and at a profit. I have a wide range of knowledge on many different types of equipment, particularly diesel and heavy construction, including OEM computer diagnostics. I am extremely knowledgeable in all OSHA, MiOSHA and FiOHSA regulations for shop operations and safety. I am experienced in using Microsoft Excel, PowerPoint and Word, as well as Snag It, Catapult and various beta programs.

References:

Mike Woods

Senior Developer & Trainer

United Technical Institute (UTI)

630-***-****

Chuck Gutstadt

Senior Instructor

United Technical Institute (UTI)

847-***-****

Arthur Exton

Northern Director of Maintenance and Operations

Nestlé