**** **** **** *****

Los Angeles, Ca *****

323-***-****

[Website]

acvwx8@r.postjobfree.com

LAWRENCE TAYLOR

OBJECTIVE

Strong computer systems troubleshooting skills, ability to isolate technical network outages, desktop and mobile device hardware and software problems. Provide remote end user technical support, experience with troubleshooting Internet Connectivity, Professional Soft Skills. Provide timely problem resolution by monitoring and tracking network outages with Help star Helpdesk database management.

The Ability to be able to give the best customer service to guest who eat at the restaurant. To be able to maintain a safe and clean working place and to also keep employees informed about food safety also working with chemicals.

SKILLS & ABILITIES Troubleshoot desktop/laptop, wireless devices, internet connection, hardware and software problems.

Install and Configure Microsoft Outlook email client application End user Microsoft Office (Word, Excel, Power point) Install Windows Client Server and Server Operating Systems (Server 2003/2008, Win XP, Vista, 7, 8)

Run Diagnostics for Hard Drives, Motherboard, and CPU Format, Partition and Clean Out Basic Disk/Hard drives Install hardware and manage drivers

Install and configure Wired/Wireless small networks using static and automatic IP addressing.

Install, Configure, Active Directory and Manage user accounts Linux, Windows Operating System support

Data Backup

EXPERIENCE LAWRENCE’S PC REPAIR

1/2012 2015

Troubleshoot and Repair Internet connection problems Malicious Software Removal (Virus, Spyware, Malware, Adware) Preventive PC maintenance (disk cleanup, disk defrag, disk check Install internet DSL connections

Application and email support

MC DONALDS

8/2012 2015

Management of keeping track of crew hours

Keeping a safe and clean working environment

Fluent in Spanish

Bank deposits

Administrative paperwork

Excellent customer customers skills

Inventory check

Set boxes for first in first out method

Marriott (Bellman)

11/9/2015

Assist the front desk taking calls

Assisting guest with their bags/luggage

Keeping a safe working environment

Greeting all guest

Checking in experience

EDUCATION UEI COLLEGE (COMPUTERS SYSTEMS TECHNICIAN) HUNTINGTON, PARK CA AUGUST 2012 (GP 3.71) Abraham Friedman O.C. (High School Diploma) Los Angeles, CA June 2012 REFERENCES DORRIS GUZMAN

Mc Donald’s (supervisor)

213-***-****

Juan Gonzalez

Mc Donalds (supervisor)

310-***-****

Briejette Taylor

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Marriott manager

323-***-****

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