Mary Beth Cordero

*** ******* ******, *** ****, NY 10002

acvwx0@r.postjobfree.com

347-***-****

EMPLOYMENT

Continental Guest Services New York, NY

Administrative assistant / Office Assistant 2006 - Present

• Manage front desk area and act as main point of contact for clients and employees entering the office

• Answer all incoming calls, provide excellent customer service, and direct clients to appropriate party

• Assist with interview process by entering applicants’ information into database and scheduling interviews

• Responsible for handling multiple tasks with extreme attention to detail, including record management, heavy

• data entry, faxing, and email communication with customers

• Booking conference rooms, keeping conference rooms clean, as well as,office Kitchen area

• Sorted and distribute mail incoming /outgoing

• Coordinate transportation arrangements for hotel VIPs and conference groups, and arrange itineraries under strict

• time constraints

• Monitor changing tour and show schedules and communicate changes to clients

• Update website content with events and product information

• Maintained and updated employee phone list

• Assisted Human Resources with data entry

Optical Express New York, NY

Receptionist/Sales Representative 2004 - 2006

• Attended to customer complaints with highest degree of customer service

• Helped retain customers by resolving issues efficiently

• Completed and filed all patient documentation with confidentiality

• Maintained effective communication networks with other locations within the region

• Administrative duties such as stock ordering and stock checking

IGIA New York, NY

Clerical Assistant 2002 - 2004

• Greeted visitors; responded to questions and directed visitors to appropriate party

• Attended meetings to take notes, recorded votes, and provided general clerical support

• Opened, sorted and distributed incoming mail and processed outgoing mail

• Maintained inventory of supplies and prepared a list of supplies to be ordered

• Performed data entry into automated programs to track contracts, applications, and filings

EDUCATION

Borough of Manhattan Community College

Pursuing a degree in Business Administration

SKILLS

Proficient with Microsoft Office Suite and website maintenance. Fluent in Spanish

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